Oral Answers to Questions

Bim Afolami Excerpts

Tuesday 19th March 2024 Commons Chamber

[Nick Smith (Blaenau Gwent) (Lab)]

9. Whether he has had recent discussions with the Financial Conduct Authority on the administration of Safe Hands Plans.

[The Economic Secretary to the Treasury (Bim Afolami)]

I recognise that this has been a very challenging time for Safe Hands customers. The hon. Member will be aware that the FCA, as the independent regulator of the funeral plan sector, is responsible for dealing with specific cases. However, the Treasury and the FCA have worked closely throughout the process of bringing the sector into regulation, as well as during the implementation of the new regulatory framework.

[Nick Smith]

My experience of the FCA and the Safe Hands funeral plan fiasco is that it took six months to reply to my freedom of information request and pleaded commercial confidentiality to key questions, and that, despite being warned, the Treasury failed to support consumers moving from an unregulated sector into regulation. It appears to me that the Treasury missed opportunities to support consumers and is still shuffling its feet. At least 47,000 people are out of pocket to the tune of £60 million. They were trying to protect their loved ones from expensive funerals at the worst of times. Will the Minister consider an independent review of this matter? A constructive response is needed to ensure that Safe Hands victims can have confidence in a system that for too long has let them down.

[Bim Afolami]

I share the hon. Member’s anger at how Safe Hands customers have been treated. The business is under criminal investigation by the Serious Fraud Office and its administrators are bringing legal action against the former owner of the Safe Hands business. In the Treasury, we do not believe it is right to use taxpayer money to compensate consumers who lose out due to the conduct of unregulated firms; Safe Hands was not within the regulatory perimeter at that time. However, we have worked with the sector so that the two largest providers of funeral plans have agreed to provide significantly discounted replacement plans for the customers who have found themselves so badly treated.

[Chris Stephens (Glasgow South West) (SNP)]

10. What assessment he has made of the potential impact of increases in the cost of living on households in 2024.

--- Later in debate ---

[Anna Firth (Southend West) (Con)]

T3. I would like to thank the Minister for the opportunity to meet UK Finance yesterday, which told me and other MPs that the industry plans to roll out 225 banking hubs in the next 18 months. Given that my constituency has lost every single bank branch over the last few years, will the Minister help me to make sure that Leigh-on-Sea, which has 250 retailers, will get one of those 225 banking hubs?

[The Economic Secretary to the Treasury (Bim Afolami)]

I thank my hon. Friend for her question. First, it is important to note her consistent championing of this issue for her constituents, for which she deserves huge commendation. To her precise question, it is important that industry, not the Government, makes decisions about bank branches or banking hubs, but she has made her case very ably. I urge her to work with Cash Access UK and LINK to ensure that she has the best chance of securing one of those new 225 banking hubs, as outlined by the industry, in her constituency.

[Mr Speaker]

We come to the shadow Chancellor of the Exchequer.

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[Paul Blomfield (Sheffield Central) (Lab)]

T6. One of my constituents wrote to me last week about her son Fred. He has Down’s syndrome and severe learning disabilities, is profoundly deaf and has an autism diagnosis. His parents and grandparents did the right thing and put money into a child trust fund for him. Fred will be 18 next month, but he lacks the capacity to access his money and there is no easy way for his parents to do so. Will the Chancellor work with colleagues in the Department for Work and Pensions and the Ministry of Justice to unlock the money for Fred and an estimated 80,000 disabled young people?

[Bim Afolami]

I am happy to meet the hon. Member to discuss the precise circumstances of his constituent’s case. In general terms, it is a priority for us to ensure that people get access to that money if it is due to them.

[Mr Speaker]

I call the Chair of the Treasury Committee.

--- Later in debate ---

[Dr Thérèse Coffey (Suffolk Coastal) (Con)]

I would like to join the Economic Secretary to the Treasury and my hon. Friend the Member for Southend West (Anna Firth) in discussing the closure of banks. Barclays bank, in particular, is both shameful and shameless in this regard. Does my hon. Friend agree that we need full transparency on the decisions made by Link and the Financial Conduct Authority? Something we learned yesterday that may be of interest to those in Chorley, Mr Speaker, is that the criteria take into consideration only the town plus areas within a 1 km circumference. That is not how the rural economy works. Will the Economic Secretary work with me to ensure that the criteria take into account the wider economy?

[Bim Afolami]

My right hon. Friend is another good example of a Member who is an excellent champion for her constituents, on this issue and so many others. As for her specific point, it is right for the industry to work out how it will increase provision and adapt the criteria for rural areas, but I will work with her to ensure that the banking hubs are rolled out in an equitable way, to rural as well as more urban areas.