Levelling-up and Regeneration Bill

Baroness Hayman of Ullock Excerpts

Report stage
Monday 4th September 2023 Lords Chamber

Moved by

[Baroness Hayman of Ullock]

164: After Clause 202, insert the following new Clause—
“High street financial services(1) The Secretary of State must engage with local authorities to devise strategies to reduce the number of high street financial services becoming vacant premises.(2) For the purposes of this section high street financial services includes but is not limited to banks, post offices and cash machines.”Member’s explanatory statement
This is aimed at protecting banks, post offices and cash machines on high streets by placing a new duty on the Secretary of State.

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[Baroness Hayman of Ullock (Lab)]

Welcome back, everybody, to the levelling-up Bill. I have the only amendment in this group, Amendment 164 after Clause 202, which would insert a new clause about high street financial services. It says:

The Secretary of State must engage with local authorities to devise strategies to reduce the number of high street financial services becoming vacant premises … For the purposes of this section high street financial services includes but is not limited to banks, post offices and cash machines”—


although that is, of course, the most usual way of cash access to our financial services in our high streets.

We had a fairly robust discussion about this in Committee and the reason for introducing it is that I believe very strongly that we need to protect banks, post offices and cash machines on our high streets by placing a new duty on the Secretary of State. I am sure anyone who lives in any kind of rural community will have seen the number of bank branches in their local high street diminish substantially. Where I live in Cockermouth, I think we now have one bank left—and of course that is a continuing story. I looked at the figures. From 1986 to 2014, the number of bank branches on our high streets pretty much halved, which is an extraordinary number of closures. Unfortunately, that has continued and hundreds more have been closed this year. I think Barclays Bank is now predicting more closures.

We know that banks close branches to increase their profitability and to redirect investment, and we also know that it is partly in response to customers moving to online banking. The loss of branches potentially has little day-to-day impact on those who are able to move to online banking. It has more of an impact on those who need access to the physical services when they need them. We are particularly concerned about the effect of the closure of branches on people and businesses who need the physical infrastructure of a branch to visit and to make appointments to discuss financial issues.

In my community, we are particularly concerned that we have only one bank branch left in the town. We are extremely concerned about what will happen if that bank branch closes, because the impact on vulnerable people is particularly significant when the last bank branch in a local community goes. We know that an increasing number of people who live in rural areas now live at least 10 miles distant from their nearest bank branch, and this creates significant challenges for the disabled and elderly, who are less able to move to online banking. The Financial Conduct Authority has raised concerns that this could well be contributing to these groups’ financial exclusion, and it also has an impact on the 20% of small businesses with a turnover of below £2 million a year that use branches as their primary means of banking.

Bank closures also mean less access to cash. I know that when the branches have gone in our locality, the cash machines sometimes stay for a while, but after a time they also go. We have a number of events in Cumbria where cash is what people really need, and the queues for the one remaining cashpoint are enormous at those times. People might say, “Well, you can get these handheld things that you can tap your card or phone on”. That works only if you have very good internet access, which is not always the case in rural communities. I will give a personal example. My hairdresser has just given up on that method, so I am back to cash or cheques for my hairdresser. It is not unusual in certain rural areas for this to become a significant problem.

Back in May 2019, the Treasury Select Committee said that face-to-face banking

“is still a vital component of the financial services sector, and must be preserved”.

It also said:

“If the financial services market is unwilling to innovate to halt the closure of bank branches, market intervention by Government or the FCA may be necessary to force banks to provide a physical network for consumers”.


Some banks may say that they provide a mobile service and that this provides what consumers need. I have noticed that we sometimes have a mobile bank in our Sainsbury’s car park. I have to say, I have never seen anybody use it. That is, I think, because people do not know when it is coming and how long it will be there; it is also up quite a steep slope, which is not very good if you are vulnerable, elderly or disabled. So I do not think that that is the solution.

My amendment also talks about post offices. In order to increase the role of the Post Office, many banks came to agreements with the Post Office to enable consumers and businesses to use a range of branch banking services such as checking balances, paying in cheques, and withdrawing and paying in cash. Those arrangements covered 40% of business customers. In 2017, a banking agreement was agreed between the Post Office and major banks to cover the three-year period to 2019; a further agreement then came in in 2019. According to government, this extended banking services to nearly all the large banks’ personal customers and 95% of their small business clients.

The then Government said that

“the Post Office is not designed to replace the full range of services provided by traditional banks”.

Instead, the intention is

“to ensure that essential banking facilities remain freely available in as many communities as possible”.

That all sounds very good—except, of course, that we have seen a large number of post offices close. Last year, Citizens Advice analysis revealed that 206 post offices had closed in the previous two years—the equivalent of two closing every week—and closures are continuing. One in three rural post offices is now offered as a part-time outreach service, open for an average of just five and a half hours per week. That happened to a post office in one of the large villages near where I live: it maintained this service for a while but, because it was not getting the footfall since the hours were not at times when many people could go, eventually it stopped offering even that. It then moved into the village hall and people tried to do it through that route but, again, not with great success. It certainly does not replace the services of post offices and banks when they are fully functional.

To sum up, that is why my amendment is so important. People need access to cash and financial services. They often need to be able to talk face to face with somebody who understands their particular concerns; it is also important that that person is somebody whom they feel they can trust. So I do not believe that we can continue with these closures any longer. They put rural communities at a serious disadvantage and I urge the Minister to consider my amendment. I should also say that, if I do not receive sufficient reassurances from her, I will be minded to test the opinion of the House on this matter.

[Baroness McIntosh of Pickering (Con)]

My Lords, I support the amendment, although if it is pressed to a vote I will not be voting for it. I hope that the noble Baroness, Lady Hayman, will understand.

I take this opportunity to press my noble friend the Minister to clarify, when she responds, the welcome advice given by the Treasury over the summer that any customer living in a rural area should be no further than three miles from a bank branch. This begs the question: why have Barclays and, presumably, other banks, taken this opportunity to undergo another raft of rural bank closures exactly when the Government have announced that rural customers should have the right to be within three miles of a branch?

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[The Parliamentary Under-Secretary of State, Department for Levelling Up, Housing & Communities (Baroness Scott of Bybrook) (Con)]

My Lords, welcome back. Amendment 164 in the name of the noble Baroness, Lady Hayman of Ullock, seeks to reduce the closure of high street financial services. The nature of banking is changing, and the long-term trend is moving towards greater use of convenient, digital and remote banking services over traditional high street branches. In 2021, 86% of UK consumers used a form of remote banking, such as an app, online or on the phone.

Banking customers can also carry out their everyday banking at more than 11,500 post offices across the United Kingdom. The Government are committed to ensuring the long-term sustainability of the Post Office network and have provided more than £2.5 billion in funding to support the Post Office network over the past decade and are providing a further £335 million for the Post Office between 2022 and 2025. There are more than 11,500 Post Office branches in the UK—the largest retail network in the country—and, thanks to government support, the network is more resilient today than it was a decade ago. The Government protect the Post Office network by setting minimum access criteria to ensure that 99% of the UK population lives within three miles of a post office. I do not know whether this is the figure that my noble friend mentioned earlier. Businesses can withdraw and deposit cash at any of those branches of the Post Office.

The noble Baroness, Lady Pinnock, brought up a real issue, I think, and that is good internet access, particularly for banking services. The Government know that, and Project Gigabit is the Government’s £5 billion programme that will ensure that the whole of the UK benefits from gigabit connectivity by providing subsidy to deliver gigabit-capable connectivity to uncommercial premises, which are typically in very rural or remote locations. We have an ambition to connect at least 85 % of UK premises by 2025 and 99% by 2030, so we are working on what is a difficult and expensive issue—we know that, but we are working on it.

The Government cannot reverse the changes in the market and customer behaviour, nor can they can determine firms’ commercial strategies in response to those changes. Decisions on opening and closing branches or cash machines are taken by each firm on a commercial basis. However, the Government believe that the impact of such closures should be mitigated so that all customers have access to appropriate banking services.

Of course it is vital that those customers who rely on physical banking services are not left behind, which is why the Financial Conduct Authority has guidance in place to ensure that customers are kept informed of closures and that alternatives are put in place, where reasonable. The FCA’s new customer duty, which came into force on 31 July this year, further strengthens protections for consumers, as it will require firms to consider and address the foreseeable harm to customers of branch closures. These issues were debated extensively during the passage of the Financial Services and Markets Bill in 2023, and through that legislation the Government have acted to protect access to cash by putting in place a framework to protect the provision of cash withdrawals and deposit facilities for the first time in UK law. This introduces new powers for the FCA to seek to ensure reasonable provision of cash-access services in the UK and, importantly in relation to personal current accounts, to free cash-access services. Following the passage of this new law, the Government published a statement setting out their policies on access to cash, which include an expectation that, in the event of a closure, if any alternative service is needed, that alternative should be put in place before the closure takes place.

Furthermore, the financial services sector has established initiatives to provide shared banking and cash services, an example being the banking hubs, which offer basic banking services and a private space where customers can see community bankers from their own bank or building society. Industry has already opened eight banking hubs and 70 more are on the way.

I have set out the comprehensive action the Government are taking to protect access to financial services in a way that recognises the changing nature of banking and respects the commercial decisions of UK businesses. This is why we believe that the right approach is being taken, and, while we agree with the noble Baroness’s intention, we cannot support this amendment.

[Baroness Hayman of Ullock (Lab)]

My Lords, I thank all noble Lords who have taken part, particularly those who have offered their support. I thank the noble Baroness, Lady McIntosh of Pickering; I fully understand that she may not be able to join me in the Lobby if I call a vote. I appreciate the support offered by the Green Party through the noble Baroness, Lady Jones of Moulsecoomb, as well as the support of the noble Baroness, Lady Hoey.

The noble and learned Baroness, Lady Butler-Sloss, made a really important point about the distances that have to be travelled, and the need to go to Exeter. My husband’s family are from Ottery St Mary, and I know the area well. When she said there were no banks there and she had to go to Exeter, I was quite horrified. That is an extremely potent example of the problem.

I thank the noble Baroness, Lady Pinnock, of course, for putting her name to the amendment and for offering her support. I have to say that I was pretty disappointed with the Minister’s response. She said that banking is changing and people are now using “convenient” digital services, but the problem is that they are not convenient for everybody. That is the point I was trying to make when I introduced my amendment.

Also, the Post Office network is not always set up in the places and communities where it is needed. We have lost too many post offices and as was mentioned, they are often now not in separate buildings on the high street but at the back of or in the main part of shops. On going to the post office, I have ended up queuing for quite some time because of other people in the shop purchasing things, so it is not necessarily convenient, particularly if you have a lot of money on you. The problem of businesses having to travel large distances with a huge amount of cash has come up. I had not mentioned that issue but of course, it is very important.

The Minister talked about connectivity, but improving connectivity in rural areas has been talked about for years. There are parts of rural areas that are very difficult to connect, and they always seem to get left behind unless the local community agrees to pay what are often very large sums of money. So again, I am not convinced that that will solve the problem. The Minister also talked about having to follow the market. I strongly believe that financial services should be driven not by the market but by the fact that they are important to all our communities, whether we are talking about personal services or business services.

The key point I would like to make concerns the banking hubs. I do not know when we are going to see them. I have never seen one and I do not know what the rollout will be, but they do not seem to be replacing what has been lost.

Having said all that, I am not satisfied by the Minister’s response so I would like to test the opinion of the House.

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[Baroness Hayman of Ullock (Lab)]

My Lords, I apologise—the Minister jumped up very quickly, but it has been good to hear his introduction to the government amendments.

The success or failure of the local nature recovery strategies is incredibly important, particularly around the Government hitting their legally binding 2030 nature targets, as the Minister is very well aware. Our concern has been that a planning authority could disregard all the spatial recommendations of the relevant LNRSs in their local development plan and still be technically compliant, which is why we were pleased to support Amendment 182 from the noble Baroness, Lady Parminter, because it addresses that weakness by requiring local planning authority development plans to incorporate those policies and proposals to deliver the objectives.

It is important to have a specific and meaningful legal link between the planning system and the local nature recovery strategies so that any substantial investment in their production does not then go to waste because it is simply not happening—and it would also help to inform better decision-making. The consequential Amendment 202 would weave that through the Bill.

As the Minister is aware, the Committee version of these amendments got substantial cross-party and Cross-Bench support when we debated it back in March—it seems a long time ago now. We are pleased that the Government have subsequently tabled the amendments that the Minister has just been talking about, plus the series of consequential amendments following on from Amendment 194A. We welcome the Government’s recognition of the need for this specific legal duty, and we think that Amendment 194A represents a step forward—but, again, like the noble Baroness, Lady Parminter, we would have liked to see it move a little further forward than this, because “take account” can be a bit weak. We would have preferred to see it tied more tightly to development plans.

What we do not want to see is history repeating itself because no effective planning conditions are in place that mean that what we want to be delivered is delivered. I am talking about the Localism Act 2011, which required local planning authorities to have regard to the activities of local nature partnerships. We have heard a lot about the guidance that came along and the guidance that we are promised to go with this. The problem with having just a “regard” duty is that there is limited impact on strategic planning. It is important that we do not have that again—we need something stronger this time around.

We strongly welcome the Government’s Amendment 194A. It would be good to be sure as it goes forward and, as the noble Baroness, Lady Parminter said, the guidance must be crystal clear. We must know exactly what the guidance is saying and have confidence that it will deliver what it needs to deliver—and that the concerns that have been raised will not come to pass. It is important that the amendments in this group genuinely make the difference to ensure that local nature recovery strategies are as effective as we need them to be.

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It would be great if the Minister could just stand up and say, “This is a really good amendment; we will accept it and put it in as part of our planning policies”. However, if the noble Lord, Lord Ravensdale, wants to push it to a vote, we will give it our support.

[Baroness Hayman of Ullock (Lab)]

My Lords, this has been a really important group for us to debate. I thank the noble Lord, Lord Ravensdale, for introducing it with his important Amendment 191, which I was very pleased to support. I have two amendments in this group: Amendment 275, under which a Minister must publish a green prosperity plan—I thank the noble Baroness, Lady Bennett of Manor Castle, for her support on this—and Amendment 283, which defines adaption to and mitigation of climate change. There is a specific reason why I have put that amendment down, which I will come to.

My Amendment 275 says that:

“Within one year of this Act being passed, a Minister … must publish a Green Prosperity Plan”,


specifically to

“decarbonise the economy … create jobs, and … boost energy”.

This amendment and the others in the group are about how we consider climate change and the environmental and energy crises that we have been facing as a country. We need to look seriously at how we are going to dramatically reduce our emissions by 2030. We also believe that climate justice should be a priority. It is important that we can all agree on what action has to be taken to accelerate the benefits of nature restoration and recovery alongside this.

We believe that there should be a national mission to upgrade the energy efficiency of every home that needs it. This will help to lower people’s bills and reduce emissions. We must make sure that, if we are to change the way we heat our homes and how we manage our gas, electricity and oil, we have a different system that supports the reduction of emissions and looks at ways to meet our net-zero targets. We see this as an opportunity to create many thousands of new jobs and help the country to rebuild the economy. It gives us the opportunity to invest in manufacturing and factories—for example, to build batteries for electric vehicles—to develop a thriving hydrogen industry and to increase the manufacture of wind turbines here in the UK. We see this as a huge opportunity, and we also believe the UK should have the ambition to be a world-leading clean energy superpower.

My second amendment, Amendment 283, seeks to insert a new “Interpretation” clause, concerning the interpretation in the Bill of adapting to climate change and adaption to climate change. The reason for this is that, in the Bill, the words “adaptation” and “adaption” are both used. It is very important that there is no confusion about what is meant by adaption and what is meant by adaptation—they are two different terms but they seem to have been used fluidly within the Bill. Amendment 283 tries to clarify that. It may well be that the Government do not want to accept my amendment, but they might want to look at the wording in the Bill and see whether clarification could be brought through in another way.

Adaptation is incredibly important as we go forward. We know we have a strong framework for emissions reduction and planning for climate risks, as set up by the Climate Change Act 2008. However, we still need better resourcing and funding of adaptation, as it is going to be a critical part of supporting the country as we try to tackle the impacts we are seeing—very regularly now—of climate change. We think it is unacceptable not to do that, so we would like to see a clearer understanding of what is required for what we call “adaptation”—though it may well be called “adaption”. This needs to come together in the Bill in a clear and understandable way that will bring about the investment we need in this area.

This brings me to what the noble Earl, Lord Caithness, has brought forward in his amendment on wildfires; clearly that is an area where adaptation is going to be terribly important, as it will be with flooding—and we will debate that later in the Bill. One thing we know is that wildfires have brought an increasing threat to a wide range of interests across the country. We need a co-ordinated approach, and the noble Earl, in introducing his amendment, was very clear about why this was needed. We know that we have to mitigate the impacts of wildfires on people, property, habitats, livestock, natural capital, wildlife and so on, as the noble Earl explained. We also know from the recent terrible wildfires we have seen—such as that on Saddleworth Moor, as the noble Earl mentioned—that it is going to take decades for those areas to recover. We have to get systems in place to tell us how we manage that, how we avoid it and what we do when it happens. This is a levelling-up Bill, and the impacts of climate change often have an unequal effect on different citizens in this country. As part of the levelling-up agenda, we need to address this.

Finally, that brings me to the incredibly important amendment from the noble Lord, Lord Ravensdale, to which I was very pleased to add my name. The noble Lord, Lord Deben, talked passionately and eloquently about the importance of how we deliver this and how vital it is that we are able to do this. The noble Lord’s amendment would be an important step on the way to achieving this. If the noble Lord wishes to push it to a vote and test the opinion of the House, he will have our strong support.

[Earl Howe (Con)]

My Lords, in this group of amendments we return to the crucially important issues surrounding climate change and the green agenda, about which we have heard strong views, and rightly so. Climate change presents clear risks to our environment and our way of life, which is why I am not embarrassed to claim that the Government have led the world in their ambition to reach net zero, and why we are committed to fostering the changes needed to reach that goal. That is the delivery that my noble friend Lord Deben spoke of.

However, what is crucial is that we do this in a way that is effective without being unnecessarily disruptive. That is where, I am afraid, I must take issue with Amendment 191 in the names of the noble Lords, Lord Ravensdale and Lord Teverson, the noble Baroness, Lady Hayman of Ullock, and my noble friend Lord Lansley. For the same reason, I need to resist Amendment 283 in the name of the noble Baroness, Lady Hayman of Ullock. I do so with regret.

The intention of these proposed new clauses—to set more specific legal obligations which bear upon national policy, plan-makers and those making planning decisions—is not at all the focus of my criticism. We all want to achieve the golden thread that the noble Lord, Lord Ravensdale, referred to. The problem is their likely effect, which would be to trigger a slew of litigation in these areas. That in turn could serve to hinder the action that we need to get plans in place to safeguard the environment that we all wish to protect. For example, Amendment 283 would mean that the Bill’s existing obligations on plans to address climate change mitigation and adaptation would have to be interpreted in the context of very high-level national objectives. That would not be a straightforward thing to do, because high-level objectives do not, in most cases, provide clear direction at the level of an individual district.

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[Lord Stunell (LD)]

My Lords, I rise because every one of these amendments merits serious consideration by the Government. I hope very much that the Minister, the noble Earl, Lord Howe, will be able to stretch his brief somewhat in responding to them.

It is a particular pleasure to support the noble Lord, Lord Crisp, in his advocacy for healthy homes in Amendment 191A. He has rightly argued that having healthy homes in this country is a vital step in promoting and enhancing well-being. Well-being was at the heart of 19th-century reforms of housing. It was also at the heart of 20th-century reforms of housing, where the underlying and clearly expressed purpose was to make sure that people’s homes enabled them to live lives which were productive, meaningful and, for them, a success. As the noble Lord, Lord Crisp, argued cogently, a healthy home is a gateway to life; it is a prerequisite of educational attainment as well as gainful employment. It has to be at the core of any genuine attempt to level up.

I want to take the noble Earl, Lord Howe, back a little way to what is almost a historic document now. A White Paper was produced on levelling up, and in it were missions which the Government committed to and set targets to achieve. Mission 10 said that, by 2030, which is now just six years away,

“the government’s ambition is for the number of non-decent rented homes to have fallen by 50%”.

That is a long way to go in a short period of time, but it shows that the Government understood that a healthy home was a prerequisite for a healthy society.

Mission 5 was about education. Again, by 2030, in six years’ time,

“the percentage of children meeting the expected standard in the worst performing areas will have increased by over a third”.

Those children in the worst performing areas, funnily enough, all live in the worst housing and accommodation.

Mission 7 talks about healthy life expectancy, something on which the noble Lord, Lord Hunt of Kings Heath, spoke very eloquently. Again, by 2030, the gap between the highest and lowest areas is to have narrowed and, by 2035, the healthy life expectancy of the whole country is to rise by five years.

The amendment from the noble Lord, Lord Crisp, as well as the other amendments in this group, are all keystone decisions on policy that the Government need to take if they are to close the gap as set out in those mission statements—and as they are supposed, and claim, to be doing through this Bill.

The reality is that nothing else in this Bill will or could move the dial on any of those mission objectives, yet they are supposedly central to all the time and effort that noble Lords in this House and Members at the other end of the building have put into this so far. I hope that the Minister will be able to engage with all these amendments and, specifically, the amendment in the name of the noble Lord, Lord Crisp, and not simply read the brief as he did in Committee.

All the other amendments are worthy of merit, but I want particularly to mention in this group Amendment 282L, which I have put my name to, relating to low-carbon heat, energy-efficient homes and so on. That has been a lifelong goal—half a lifetime of my political and professional activity has been in trying to make sure that these things happened.

I recall—as, I am sure, does the Minister—that we would have proceeded to have zero-carbon new homes at least in 2016 had the proposed plan not been discontinued by the incoming Conservatives. I hope that at the very least he can reassure us that in 2025 the new homes standard will really come in and move things in the right direction. In the meantime, giving his assent to Amendment 282H would be a clear signal to the industry and developers that that is the direction in which we are to go.

Also in this group is Amendment 198 in the name of the noble Baroness, Lady Willis of Summertown, which was introduced by the noble Lord, Lord Hunt, and signed by my noble friend Lord Foster of Bath, who unfortunately is unable to be here today. It is on the same track exactly, asserting the importance of good quality and affordable housing to our health and welfare. I am indebted to the Better Planning Coalition for its briefing on this.

We are still building housing that fails to meet basic standards for health and safety. Our existing housing stock is poor. The Resolution Foundation reports that there are 6.5 million people living in poor-quality housing, including homes that are cold, damp and in poor repair—that is one in 10 people. Once again, the Government’s mission 10 sets out an aim to halve the number of non-decent homes in the private rented sector by 2023. Living in poor-quality homes makes people twice as likely to have poor general health as those who do not, and they face increased stress and anxiety. The links between health and housing go beyond quality. Professor Sir Michael Marmot found that affordability as well as quality affects health, and living in overcrowded and unaffordable housing is linked with depression and anxiety. We shall return to that in the debate on a further group later tonight.

If we want to enable people to live healthier lives, we also need to examine how our homes and environment can be adapted as our life stories alter, whether through illness, injury or ageing. I hope that I can persuade the Minister to restate the Government’s commitment to ensuring that new homes are built to higher accessibility standards, as well as to better insulation and efficiency standards, from 2025. The statutory duty in Amendment 198 would provide local authorities with the flexibility to meet local health needs while giving them the mandate to take action that has been sorely lacking when we have had to rely purely on the vague language within the National Planning Policy Framework.

The amendments from both the noble Lord, Lord Crisp, and the noble Baroness, Lady Willis, would make sure that the planning space paid special regard to creating local places where homes are affordable to local residents, where they are developed to good conditions and adaptable standards, and where they are connected to facilities and services that maximise the opportunity to be active in a safe and pleasant environment.

There is a dreadful alternative—in fact, it is the alternative world that we actually live in—of increasing health inequalities, with additional problems for individuals and families and increasing demands on public health and care services. I hope the Minister agrees that the moment has come to move from this alternative world that we are in to one that could be delivered with these amendments. I and my colleagues look forward to supporting those that are taken to a vote if the Minister does not agree.

[Baroness Hayman of Ullock (Lab)]

My Lords, I thank the noble Lord, Lord Crisp, for speaking to his amendment, introducing the debate on this group and bringing forward clear arguments for why the Government should consider accepting his amendments. For two years or so the noble Lord, supported by the Town and Country Planning Association, has led a campaign to put people’s health and housing at the centre of how we regulate our built environment. I pay tribute to him, and I am pleased to offer our support for his amendment.

During the time that he has been pushing on this, medical evidence surrounding the relationship between the condition of someone’s home and their life chances has become even stronger. We have heard evidence of the shockingly poor standards even of some new homes that are being created through our deregulated planning system. The amendments could prevent the development of poor-quality housing, which continues to undermine people’s health and well-being. While the Government have acknowledged that housing and health are key to the levelling-up agenda, the Bill currently contains no clear provisions for how we are to achieve that objective. So we support the noble Lord, Lord Crisp, in his efforts to put new obligations on the Secretary of State.

We hope that the Government will change their approach and accept these amendments as a sensible starting point on a journey to transform the quality of people’s homes, with benefits to them and to the national health and social care budgets. But if this does not happen and the noble Lord is not satisfied by the Minister’s response, we will be happy to support him in a vote.