Financial Services and Markets Bill

Baroness Bowles of Berkhamsted Excerpts

Committee stage
Monday 6th February 2023 Grand Committee

Moved by

[Baroness Bowles of Berkhamsted]

67: After Clause 24, insert the following new Clause—
“Prevention of fraud objective
In section 1B of FSMA 2000 (FCA’s general duties), in subsection (3) at the end insert—“(d) the prevention and detection of fraud perpetrated in or through financial services.””

[Baroness Bowles of Berkhamsted (LD)]

My Lords, in this group, we return to the issues of fraud and encouraging the financial regulators to be more active. Fraud now accounts for nearly half of all crime and there are still issues around ensuring that there are preventive steps.

I have three amendments in this group, which I offer in order to probe the best way to engage the regulators more actively in matters of fraud. I thank the noble Lord, Lord Vaux, for his support on two of my amendments; I also thank the noble Lord, Lord Naseby, for his support on one of them. I note the overlapping of some of my amendments with those in the name of the noble Lord, Lord Hunt.

My first amendment in this group, Amendment 67, would add an additional operational objective for the FCA in

“the prevention and detection of fraud perpetrated in or through financial services.”

As I have indicated on previous days of our debates, there are questions about where best to place requirements so as to ensure that they are effective. In this case, I put it high in the layering of the objectives, although the requirement of the FCA is in fact only to do things that advance one or more of its operational objectives. As has been said previously, this allows the regulators to pick and choose, and underlies what the public and many parliamentarians see as manifest failure.

With that in mind, I concluded that it perhaps needed to be a strategic objective because that cannot be dodged. After all, fraud is already a significant factor undermining payment systems—in particular, the faster payment system—and calling into question the general sustainability of instant payments.

With that strategic thought, I proposed Amendment 73, which would add to the definition of “relevant markets” in the FCA’s strategic objective. My addition—proposed new paragraph (d)—would include

“the financial markets and the markets for financial services, whether regulated or not, in matters of fraud.”

Given the role of banks, the PRA should also have a similar objective, although my thinking is that it would need to be wider than its applicability to rule-making. I hope that, collectively, we will be able to return to the issue of best placing when it comes to Report. The fact is that our financial services regulators are, or should be, well placed to discover fraud beyond the confines of specifically regulated financial services. There may be freedom in those services being unrestrained, but that does not mean cheating and fraud, as with the Libor rigging case, for example, and other matters that have been discussed earlier.

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[Baroness Penn (Con)]

I absolutely note the noble Baroness’s point. That same principle has informed our approach to proceeds under the Proceeds of Crime Act, so this has happened elsewhere in Government.

I was going to note that, previously, the FSA was able to keep all the income it took from penalties and use it to subsidise the levy it charged on the firms it regulated. That was changed because, when the regulators took a large amount of money from those they had fined, they reduced the charges they made on those firms. In thinking about these issues, we would want to avoid similar unintended consequences in the future.

I close by saying that I have heard noble Lords’ strength of feeling on this debate. As I said on the previous group, I am always open to meeting noble Lords to discuss issues further. We have different ways in which we think those issues can be tackled, but it is always right to see what more we can do. The noble Lord, Lord Hunt of Kings Heath, suggested perhaps having a co-ordinating meeting on fraud, particularly to cover the specific issues raised in the different Bills before your Lordships. I will endeavour to take that forward ahead of Report.

[Baroness Bowles of Berkhamsted (LD)]

Your Lordships will be pleased to know that I cannot possibly go through everything, yet again, that has been spoken about. I thank all noble Lords who have spoken in this debate. The Minister must have heard the concern from all sides of the Committee.

The only bit of good news that I can hang on to from what was said is that more work is being done on data sharing between banks. That is important. The list of roles of the FCA just proves that it does not have a great deal of power to do things within financial services in general. It can do things with regulated bodies, but that is very limited, as we discussed previously, so I will not go into it again. It can do things with bodies that are pretending to be regulated but are not, but we are for ever bashing up against this regulatory perimeter, one way or another. That just does not deal with fraud, because fraudsters are well aware of it and are going to use it.

We have tried to cover various different types of fraud. Fraud by and in financial services surely should be caught, even if it is by a regulated entity but in an unregulated area. The financial services regulator should still be able to prosecute the entity, not just through cases that deal with criminal matters which it can take; there should also be some regulatory approach. Then there is fraud in which financial services are the final vehicle. Financial services are in a special place because, ultimately, how can you monetise your fraud? You have to put it through a bank or somewhere else, no matter whether it was started or perhaps enabled by a telecoms company, online platform and so on. Ultimately, financial services firms have a special duty for extra vigilance, because that is where this all funnels down.

I agree that probably more has been done to capture these things in financial services than in some of the online platforms and telecoms companies. I will not go through the whole of the very thick fraud report, but there are issues in it that go across the piece. That is part of the problem. We have this complete alphabet soup of organisations that are supposed to be helping us address crime, and fraud in particular, in different ways. However, it is not well co-ordinated, and fraud falls between the gaps, and so it is with the financial services side of it.

One thing that was in the report from the Fraud Act committee was about engaging regulators more in the fight—that is, regulators in general—through having regulatory offences. Here, the imagination has to be used. We should not just pin down regulators to doing very small things within a tiny regulated bit, while everywhere else people can either get away with it or it has to go over to less specialised people to deal with. There are big holes, and we will have to come back to this.

At the bottom of it, there are issues around the funding. You will have to fund regulators more if they are to address fraud more. I do not see any harm in the recycling of fines. They should not be recycled so as to say “Right, now the levy is less”, but they could be recycled specifically for prosecutions. Given that you can turn a profit from them and that you are helping individuals who have had their money stolen, it is very bad if the Treasury does not look at that more favourably. Everybody is crying out for this, but we acknowledge that you have to have money to do it.

For now, I will obviously withdraw my amendment. However, we will have to come back on Report with one or two amendments aimed at furthering things, unless the Minister is able to persuade the rest of the Treasury that it needs to act in this area, as there would be ways in which it could ring-fence the financing and turn a net profit.

Amendment 67 withdrawn.

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[Baroness Penn (Con)]

The points that I gave in reply to the noble Baroness’s specific question on PPI and interest rate hedging products were in the context of the consumer duty as written, with the reasonable expectations provision in there. However, of course I take seriously the point raised by the noble Lord, Lord Sharkey, and I will write to the Committee to further expand on that.

[Baroness Bowles of Berkhamsted (LD)]

My recollection from the passage of the 2021 Act was that the final wording was government wording, put in as a concession to amendments from my noble friend Lord Sharkey. The government amendment said that a duty of care, or variations thereof, could be consulted on. Was it the Treasury’s, or the Minister’s, expectation at the time that it would be severely diluted? Was that the point of those extra bits?

[Baroness Penn (Con)]

I think I said directly what was required of the FCA, and the FCA has fulfilled its obligations under that Act. Furthermore, the FCA is not of the view that it has diluted the approach; it has taken a different approach from the duty of care. I have attempted to set out some of the reasoning and thinking behind the approach it has chosen to take versus the alternatives that were put to it. I am happy to write further.

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[Baroness Penn (Con)]

I do not have a breakdown of the different responses to the consultations. However, as I said, in its feedback statement on a previous consultation on the duty of care, the FCA noted that industry stakeholders did not support a statutory duty of care. It also noted that a number of consumer groups did not support a statutory duty of care. I can point back to when that was considered in 2019 as not being a single view from a single source of consultees.

[Baroness Bowles of Berkhamsted (LD)]

One is a number, as I was always taught when I was training as a patent attorney. It might mean that one consumer organisation did not agree, but the vast majority did.

[Baroness Penn (Con)]

The noble Baroness has made her point.

I was turning to the private right of action, which was also consulted on by the FCA. It has concluded that it will not be beneficial at this time to introduce a private right of action, as it sees benefit in giving firms time to implement the significant changes that the duty entails without the threat of private action.

However, the FCA has committed to keeping this matter under review. The FCA has the power to introduce a private right of action through its rules, without the need for legislative change, if it considers it appropriate to do so in future. In addition, as noble Lords know, consumers will remain able to seek redress via the Financial Ombudsman Service where they believe a financial services firm has breached the consumer duty.