Victims of Crime: Rights

Anne Main Excerpts

Tuesday 13th March 2018 Westminster Hall

[Several hon. Members rose—]

[Mrs Anne Main (in the Chair)]

Quite a few right hon. and hon. Members are seeking to catch my eye. I will call the Front Benchers at half-past 3. I call Kevin Foster.

--- Later in debate ---

[Dr Rupa Huq (Ealing Central and Acton) (Lab)]

I apologise for not being here at the start of the debate, Mrs Main. My hon. Friend refers to hate crime and I wondered whether she was aware that some of us Muslim Members of Parliament have been victims of a hate crime on the parliamentary estate today and yesterday. I could not be here at 2.30 pm because I was dealing with the aftermath of a suspicious package intended for me, which was opened by one of my staff.

My hon. Friend talks about crime at home. Does she not agree that thousands of British people abroad who are victims of crime need a better support system? My constituent Susan Sutovic—

[Mrs Anne Main (in the Chair)]

Order. The hon. Lady was late. I have allowed the explanation but she is making an extremely long intervention. Perhaps the speaker will reply.

[Emma Hardy]

Yes, I would support that. I am so sorry to hear about the incident that my hon. Friend mentions and I sincerely hope that she and her staff are okay. It is sad to hear about the increasing amount of hate crime.

I am trying to arrange residents meetings with the police on the issues in Hessle, Bean Street and Great Thornton Street. Previously, we had success when there were problems with an awful lot of street drinkers in Spring Bank. We removed the bench where they were sitting and there have been 46 move-ons for people drinking when they should not be and creating antisocial behaviour problems. The police have been fantastic, but my fear is that all we are doing by going in with this intensive support from the police and the community is relocating the problem around the city. We never deal with the root cause of the problem or provide a long-term solution; we just move it to another place. Yes, the work on Spring Bank has been successful, but now we have a problem on Bean Street and Great Thornton Street.

Some people dismiss antisocial behaviour. While it may be a different category of crime from some of the others we are discussing, it has a massive effect on people’s lives. It is sad, because often those most in need of help are those least able to seek it. Crime and antisocial behaviour affect people of all incomes and backgrounds, but it seems that the poorest and most vulnerable are disproportionately affected. Sad to say, I do not see the situation changing; because of the cuts to the police service, dealing with the problem will only get much harder.

One of the easiest ways to help victims of crime is to stop crime and antisocial behaviour happening in the first place. A long-term solution needs investment in education, community support and youth provision. I was pleased to hear the hon. Member for Torbay (Kevin Foster) talk about the use of restorative justice. Instead of taking a one-size-fits-all approach, it looks at the individuals and the best method to stop them reoffending. More things like that should be happening, especially for younger people committing crimes. I hope that the whole House will therefore join me and my hon. Friend the Member for Brighton, Kemptown (Lloyd Russell-Moyle) as we push to make youth provision statutory, which would force all councils to establish youth provision.

One parent of a child who has been involved in some of the antisocial behaviour contacted me, asking for my help. She said, “Where can my child go? What services are out there? What support can I have?” When family support services have been cut, when youth provision has been cut, and when those families are not getting the support they need when they need it, we cannot be surprised when we see an increase in antisocial behaviour. I am sorry to say that schools are facing the same cuts as well. Perhaps they cannot give as much support as they used to. From the inquiry we are doing in the Education Committee, the hon. Member for Telford (Lucy Allan) will know about the increased number of children going into alternative provision and being moved on. We need to look at the problem holistically.

Even with more action taken to prevent crime, we still need to protect and promote the rights of victims of crime and ensure that there are minimum standards a victim can expect once they report a crime or antisocial behaviour. Those standards should include a single point of contact and a single complaints system where someone can go if they want to make a complaint. One of my constituents’ main complaints is that they want the phone answered quickly when they ring 101. Too many people hang up because they are waiting 20 minutes to get through. They get so fed up that the crimes are never accurately recorded.

We need to ensure better communication with victims about the outcome of their cases. A lot of people say, “What happened? I reported this and nothing happened.” We look into it, and actually something did happen, but no one thought to tell the victims about it. We need a more powerful Victims’ Commissioner to ensure that victims can make their voices heard. For too long, victims of crime have been left without a voice. By listening to those proposals and acting proactively to prevent crime and promote victims’ rights, the Government have a chance to end the merry-go-round of constantly shifting crime hotspots.

[Mrs Anne Main (in the Chair)]

Before I call Bob Neill, I ask that Members are mindful that a lot of Members wish to speak in this debate.

--- Later in debate ---

[Tony Lloyd (Rochdale) (Lab)]

I am grateful to my hon. Friend the Member for Leeds North West (Alex Sobel) for securing this really important debate. We have heard many important contributions. Like the hon. Member for Telford (Lucy Allan), I have had to live through the aftermath of child sexual exploitation in my area. She is absolutely right in everything she says. We must never blame the victims. We must stand up and speak out for victims of criminal behaviour. I encourage her to continue to demand that there is proper insight. In the end, all local agencies must demonstrate that they have genuinely, not formulaically, learnt lessons. They must demonstrate a different way of working that makes it more likely that we ask questions when a 14-year-old has a 35-year-old boyfriend.

I will make a few brief points, Mrs Main, because I know you are anxious to bring in the Front-Bench speakers at—

[Mrs Anne Main (in the Chair)]

At 15.29, so you have a while. Ms Huq may or may not wish to speak.

[Tony Lloyd]

I will not take long, in that case. The comments of my hon. Friend the Member for Kingston upon Hull West and Hessle (Emma Hardy) are really important. Antisocial behaviour matters. Actually, it kills in the worst situations, and even if we are not talking about those extremes it certainly makes people’s lives miserable. It destroys the quality of people’s lives and we must take that seriously. She is right. Obviously, this can be a political point, but the Government must take it on board that it has become much more difficult now for our police to investigate things that fall off the radar, which they simply ought not. It is an important issue to raise.

Like the hon. Members for Bromley and Chislehurst (Robert Neill) and for Torbay (Kevin Foster), I am a big supporter of restorative justice. I regret that I was not in the House in 2016 to speak on the Select Committee report, but I was aware of its conclusions. Restorative justice fundamentally delivers to victims the sense that their needs are being taken seriously. That is as important in prosecutions as when there is a decision not to take a case forward, which can sometimes be appropriate.

I think of the case of a woman who was a very strong advocate. Other hon. Members might have heard her speak. Her house was burgled and a new camera was taken. Sadly, her daughter was killed in a car crash weeks later and the last remaining photographs of her daughter were lost with the camera. She never saw the photographs but she was prepared to work with the perpetrator, who went to prison. That was important for at least giving her a sense of easement, although you can never reconcile yourself to the loss of a child. It also meant that that long-term burglar effectively ceased his former habit, so it worked in more than one way, but—there is always a “but”—training is absolutely important. We cannot see the process as something to be delivered on the streets, with no training. There must be supervision to ensure that standards are maintained. Importantly, there must be victim volition. The process cannot be forced on a victim, or denied to a victim who is not aware that they could demand it. I support the call for a statutory framework, and of course my hon. Friend the Member for Leeds North West argued for that.

--- Later in debate ---

[Gloria De Piero (Ashfield) (Lab)]

It is a pleasure to serve under your chairship, Mrs Main, and I congratulate my hon. Friend the Member for Leeds North West (Alex Sobel) on securing this debate. We have heard the varying experiences of victims of crime discussed from many different angles, but if I had to single out one contribution, I would say that the remarkable speech by the hon. Member for Telford (Lucy Allan) should not go unnoted.

All the speakers focused on one point: too often, victims are still the forgotten voice in the criminal justice system. We are rightly proud of checks and balances in our legal system that prevent innocent people from being convicted, but for the victim it can often feel as if their rights are an afterthought compared with the rights of the perpetrator. No victim of serious crime should ever feel that they are battling to be believed, yet that is still the experience of far too many people who have the courage to come forward. Victims often talk about feeling like an afterthought; they are not kept informed of key decisions about the case, or they are not given a sufficient explanation for why a case is not being taken forward. If they manage to get their case to court, the distress does not stop; instead, victims can face a repeat of the original trauma. They may be forced to face the perpetrator in court, and in some instances they are even cross-examined by them, reliving every detail of the crime. Victims do not want their rights to be put above those of the accused; they simply want fairness. Despite progress, our system is still re-victimising the vulnerable, and deterring victims from coming forward and seeking justice.

Now for the politics. The 2015 Conservative manifesto adopted the recommendations of Labour’s victims’ taskforce, and promised victims that a Conservative Government would deliver

“a new Victims’ Law that will enshrine key rights for victims”

That was three years ago. In the 2015 Queen’s Speech, the Government again promised to introduce legislation,

“putting the key entitlements of the Victims’ Code in primary legislation.”

Victims waited, but no legislation came. Twelve months later, in the next Queen’s Speech, there was no mention of a victims’ law—apparently that was no longer a priority for Government. My right hon. and learned Friend the Member for Holborn and St Pancras (Keir Starmer) tabled an amendment to the Policing and Crime Bill and sought to put the key elements of the victims code in law. Ministers blocked those amendments, promising instead to produce their own strategy for victims “within 12 months”. Well, it has now been 12 months, so last month I asked the Minister where the strategy was, and I was told that it would come “after Easter”. We now hear that it could be more like summer before any recommendations are published.

Victims have waited long enough. As other hon. Friends have asked, where is the victims’ law that was promised by the Conservative Government in 2015? Why has it taken three years? Victims who have been let down time and again by the system feel that they are being let down again by this delay.

In office, the Labour Government introduced the victims code, setting out for the first time the rights of victims within our criminal justice system. It is now time to provide that code with legal teeth. Labour is fully committed to introducing a stand-alone victims’ law that would put the key elements of the victims code into primary legislation. Will the Minister confirm the Government’s intentions? Are they still committed to introducing a stand-alone piece of legislation—a victims’ law? Without power to enforce the victims code in law, it is left to the police, prosecutors, courts, and parole boards to monitor how well they comply with the code.

The Government do not collect data on the experiences of victims in the criminal justice system, or on how the code is being implemented. Last month I asked the Minister how many breaches of the victims code there had been in the last four years, and I was told that that is not monitored. I asked how long it takes for victims to receive the compensation they have been awarded—Victim Support estimates that some £17.5 million in compensation was not paid within one year of a compensation order being made—and again I was told that the Government do not monitor that. I asked how many victims of domestic violence have been cross-examined in court by the perpetrator, and again the Minister responded that the Government do not hold such information. Ministers say that victims’ rights are a priority for them, but how can that be if the Government do not even know whether the victims code is being enforced?

Victim Support can provide some of the answers. It surveyed almost 400 victims and found that asking the criminal justice system to mark its own homework when upholding the victims code leads to victims being let down at each stage of the process. The research found that six in 10 victims surveyed did not receive their rights under the code. Does the Minister agree that it is time that that was effectively monitored and upheld? We cannot simply rely on victims being aware of their rights under the code. Does the Minister agree with the Victims’ Commissioner, Baroness Newlove, who recently said:

“Why should victims always have to be fighting their corner? That’s why we need a victims’ law.”?

Time and time again victims speak of the importance of having their voice heard in the process, being able to address the court directly and to contribute to parole board decisions, but fewer than half of all eligible victims have opted in to the victim contact scheme that ensures that victims are kept up to date on their case and allows them to make statements before sentencing and parole. Presumably, many victims do not even know that such a scheme exists. More than half of victims surveyed by Victim Support were not offered the chance to make a victim personal statement.

The failure to inform the victims of John Worboys about the decision to release him on parole is the most recent and serious example of the way that victims’ views are neglected and ignored by our criminal justice system. It took a public outcry and the tenacity of the victims themselves to ensure that they were contacted for consultation on the terms of his release.

[Mrs Anne Main (in the Chair)]

Order. I ask the hon. Lady to be mindful that this is sub judice and any comments she may make must be carefully considered.

[Gloria De Piero]

Thank you, Mrs Main; I will do that.

Another key pillar of the victims code is the right to review a decision by the police or Crown Prosecution Service, such as a decision not to prosecute. I asked the Government what proportion of qualifying victims go as far as requesting a review of a decision, and I was told it happens in less than 2% of cases. Either 98% of victims are happy with decisions taken by police and prosecutors, or they are simply unaware of or unable to access that right. Last year the Government blocked Labour attempts to enshrine the right to a review in law, and to make it legally enforceable and monitored. Will the Minister confirm whether the long-awaited victims strategy will seek finally to place that right in law?

This issue does not matter only for victims. The experience of reporting a crime and going through the court process is actively deterring many people from coming forward or pursuing their case, and that is particularly serious for victims of sexual assault and domestic violence. Victims of sexual or domestic violence still lack the confidence to report an attack. They fear the ordeal that they might face in the courtroom, including coming face to face with their abuser and being forced to relive every detail of the ordeal in front of the courts, often cross-examined as if they were the one on trial. We therefore welcome the recent announcement of a consultation on the draft Domestic Abuse Bill and the Government’s consideration of extending to victims of domestic abuse special provisions, such as separate entrances and exits, screens and video links, which are currently available to victims of sexual violence. It is critical, however, that that is not only for the criminal courts; they must also be available in the family courts.

Last year, we uncovered figures showing that, since the Government’s cuts to legal aid, the number of victims of domestic violence representing themselves against their abusers in the family courts has more than doubled. Victims are facing the prospect not only of having to represent themselves, but of being cross-examined by their abuser in court. Women’s Aid has found that more than half of the domestic abuse victims it surveyed had no access to special measures and more than a third were verbally or physically abused by their former partner in the family courts. Will the Minister confirm that the Government’s plans to extend special court provisions to victims of domestic abuse will extend to the family courts as well?

I will end with a quote from Claire Waxman, the new London Victims’ Commissioner appointed by London Mayor Sadiq Khan. She summed up her own experience of the criminal justice system, saying:

“I naively believed the system was there to help victims, instead it compounds their trauma. It placed the rights of my stalker above my rights to be protected”.

Such stories are all too familiar. It is time that the Government fulfilled their promise and gave us a victims’ law.