New Towns

Anna Dixon Excerpts
Thursday 15th January 2026

(2 days, 2 hours ago)

Commons Chamber
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Katrina Murray Portrait Katrina Murray
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The hon. Gentleman must have read the other parts of my speech, as I will come to that point. As I was about to say, new towns were never meant to just be housing schemes. They were meant to be places: planned communities, where jobs, homes and services developed together, so people could build stable lives close to where they worked. That vision is clear in how Cumbernauld was developed. It brought together families moving out of overcrowded parts of Glasgow, alongside others, often younger people and professionals, who moved there specifically to work. Employment was central, not an afterthought. Major employers, including Burroughs, played a central role in the town’s early growth. It provided skilled employment at scale, initially manufacturing mechanical adding machines—remember those?—and later moving into computers and printers.

People moved to Cumbernauld for work and opportunity, and to put down roots. As industries changed, the site evolved into what is now the Wardpark industrial area, which continues to support employment in different forms. Around that, neighbourhoods were designed to function as real communities. Social housing was central, not marginal, and each area had its own shops, post office, parking, garages and public transport, with regular bus services connecting people into Glasgow and beyond. When new towns are discussed now, the focus is often on buildings or concrete. What often gets overlooked is the thought given to how people would actually live—how housing, employment, transport and green space all fit together. Cumbernauld is sometimes judged by its built form, but it is also defined by its green space deliberately woven into daily life. That is the new town model at its best.

It is impossible to talk about Cumbernauld without mentioning the town centre. In the 1960s it was genuinely celebrated: award-winning, internationally recognised, and seen as a confident expression of modernist and brutalist design. It was officially opened by Princess Margaret and Lord Snowdon. For families arriving at that time, that optimism was real: with the modern buildings, light, space and public services, they felt like stepping out of the 19th-century conditions they were used to and into the modern world.

Decades later, that same town centre went on to win awards of a very different kind, including the Carbuncle awards and the Plook on the Plinth in the early noughties. That contrast tells its own story. It is about not a lack of ambition, but what happens when bold design is left without sustained investment, renewal and long-term stewardship. Today, the town centre is undergoing long-term regeneration, made possible with the investment of the UK Government focused on making the centre work for modern life, rather than erasing what came before.

The same issues can be seen in parts of the housing stock. Houses that were built quickly, using methods that were innovative at the time, did not always stand the test of time. In Cumbernauld, areas such as Ainslie Road were affected by concrete deterioration, leading to homes having to be demolished, while flat-roofed housing—very much of its era—proved less suited to Scotland’s climate as buildings aged. But that experience has also supported local expertise, including firms like BriggsAmasco—a Cumbernauld-based flat roofing specialist investing highly in skills and apprenticeships.

These challenges were not unique to my town. Across the new towns, infrastructure and housing aged at the same time, without the funding or the governance structures to renew them properly. When development corporations were wound up and assets sold off, responsibility became fragmented. In many cases, ownership passed from hedge fund to hedge fund, with no real long-term stake in the place beyond what appeared on a balance sheet. What went wrong was not the new town concept itself, but the failure to plan properly for what came next. That is the lesson we cannot afford to ignore. If we are serious about learning from new towns, and about building new ones, the ambition at the start has to be matched by responsibility over the long term.

When we talk about new towns, it is easy to focus on plans and buildings. What really made places like Cumbernauld work were the people who stepped up, saw what was missing, and got things done; that early generation who made sure that this was their community. One of those people was Sheena Walker, a true pioneer in disability care. When she moved to Cumbernauld in the late 1960s, there was no local support for children with learning disabilities. She refused to accept that. Through sheer determination and tenacity, she brought parents together and worked across the development corporation, the council and social work to create community housing, day centres and respite care. Her drive was the difference, and the services she helped to build became so strong that families later moved to Cumbernauld specifically because of them.

Anna Dixon Portrait Anna Dixon (Shipley) (Lab)
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My hon. Friend is making an excellent speech. As co-chair of the all-party parliamentary group on housing and care for older people, we are about to complete an inquiry into intergenerational communities. Will she join me in calling for the new new towns to be built and designed for all ages and all abilities as inclusive communities?

Katrina Murray Portrait Katrina Murray
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I very much commend my hon. Friend’s suggestion. What is clear is how important it is to have intergenerational towns and accessible housing.

Another local legend was Danny McGowan, who taught generations of Cumbernauld’s children to swim. He founded Cumbernauld swimming club and built it into a competitive force, driven by his passion for the sport and for giving young people confidence in the water, all despite the small challenge that the council had built the swimming pool to the wrong size for it to be a competitive pool. Rather than being put off, he worked around it, and thousands—probably hundreds of thousands—of children benefited as a result. Both those stories matter because they show that new towns were never just about infrastructure, but about people with commitment and imagination shaping communities from the inside and making places work for those who lived there.

So what does all of this tell us not just about Cumbernauld, but about new towns more broadly? One clear lesson is that long-term responsibility matters. Building homes and infrastructure is only the beginning. Without clarity about stewardship, places struggle to thrive decades later. Another lesson is that homes and jobs must be planned together. New towns worked best when people could live close to where they worked, and not allowed to become purely commuter settlements. Renewal has to start with people. Regeneration is not just about buildings and masterplans. It has to involve communities and to respect the identity of places that people care deeply about. This feels particularly relevant as the Government look to build a new generation of new towns in England. If we are serious about doing that well, we have to learn from the first generation: planning for stewardship from day one and giving communities a real voice as places grow and change.

Our first generation of new towns are no longer new towns in any meaningful sense; they are simply towns with families, histories, challenges and pride built up over generations. People were born there, raised there, worked there, stayed there, left there and came home—that is what matters when we talk about the future. I hope this debate will help to ensure that as we build again at scale, we are not simply creating new places, but committing to them for the long term. I look forward to hearing the contributions from across the House.

Local Government Finance

Anna Dixon Excerpts
Wednesday 17th December 2025

(1 month ago)

Commons Chamber
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Anna Dixon Portrait Anna Dixon (Shipley) (Lab)
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I am sure you would like to join me, Madam Deputy Speaker, in thanking the Minister for backing Bradford in her response to our hon. Friend the Member for Bradford East (Imran Hussain). This Government’s fair funding is finally turning a corner for councils like Bradford that have been at the sharp end of Tory cuts to local government. Does the Minister agree that, with elections in May next year, if residents in my Shipley constituency want to see improvements in local services, they will need a Labour council working with a Labour Government?

Alison McGovern Portrait Alison McGovern
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My announcement today is a massive vote of confidence in the people of Shipley and of Bradford, and I look forward to working with my hon. Friend to make sure that every penny piece of that investment improves her constituents’ lives.

Planning Reform

Anna Dixon Excerpts
Tuesday 16th December 2025

(1 month ago)

Commons Chamber
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Matthew Pennycook Portrait Matthew Pennycook
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The hon. Gentleman’s constituents can trust this Government because we are setting out—for consultation, as I continue to stress—a clear definition of what a well-connected station means. As I said in response to the shadow Minister, we have defined it as the top 60 major economic centres based on travel to work areas by GVA, and four trains an hour or two trains in one direction. This covers 60% of train stations across the country, with 40% that are not covered, but we welcome views through the consultation.

Anna Dixon Portrait Anna Dixon (Shipley) (Lab)
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There is much to welcome in the Minister’s statement, and I would like to invite him to come and have a look at the opportunity for new housing around Shipley station. As the chair of the all-party parliamentary group on housing and care for older people, I particularly welcome the commitment in the NPPF to more accessible homes for older and disabled people. In reply to my hon. Friend the Member for Vauxhall and Camberwell Green (Florence Eshalomi), the Minister mentioned that 40% of new homes would be mandatory at M4(2) standards. Can he confirm that that is a baseline, and that the ambition is for planning authorities to go further and move towards 100% of all new homes?

Matthew Pennycook Portrait Matthew Pennycook
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I confirm to my hon. Friend that the 40% figure is a minimum, not a target. Our proposals recognise that accessibility needs are locally specific, and our changes ensure that necessary levels of accessible housing are provided, while providing authorities with the flexibility to maximise house building overall. Where needs are higher than the mandatory minimum, we are proposing that planning policies should reflect this.

Miatta Fahnbulleh Portrait Miatta Fahnbulleh
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I will make progress.

The point made by my hon. Friend the Member for Ribble Valley (Maya Ellis) and the hon. Member for Brighton Pavilion (Siân Berry) that we must have strong community engagement is one that we absolutely believe in. We will continue to learn from what we see on the ground and draw on insights as to how we can strengthen community engagement as we move forward.

My hon. Friends the Members for Worthing West (Dr Cooper) and for Stroud (Dr Opher) raised points about assets of community value and the environment. I thank them for speaking so knowledgably and eloquently about the value that environmental assets can provide. I can reassure them that environmental assets will be captured within assets of community value. Green spaces, parks, woodlands and community parks will all be captured within assets of community value. We will set this out in guidance, as we share the determination that environmental assets are captured within the provision.

More broadly, in terms of community right to buy, we have heard the argument that it is an absolute right. There is a huge opportunity with it, and we will continue to learn from insights on the ground about how it is working and how well communities are able to exercise the power. We will look to strengthen it as we move forward.

Let me address the points raised about local media. We completely agree with Opposition parties that we need transparency and public engagement when it comes to local governance changes, and we are committed to the cornerstone role that the local press plays in our democracy. The Bill makes a small, proportionate change to the publication of local authority governance changes, which is to be communicated to give local authorities flexibility and to allow them to use a range of different mechanisms. The change does not apply to wider publications on subjects such as planning. It is a very specific change to bring about greater flexibility.

Finally, I turn to the point that was made over and over again by Members across the House, including my right hon. Friend the Member for Hayes and Harlington (John McDonnell) and my hon. Friends the Members for Heywood and Middleton North (Mrs Blundell), for Crawley (Peter Lamb), for North West Cambridgeshire (Sam Carling) and for Brentford and Isleworth (Ruth Cadbury). I recognise their contribution to the debate and their advocacy on the important issue of how we regulate our taxi and private hire vehicle system. I am glad to see that Members welcome the steps we are taking to put in place minimum standards. The minimum standards are an important first step, and we will build on them. We will consult on licensing becoming the responsibility of local transport authorities in order to improve regulation, and we are committed to engaging with our unions, including Unite, and with local authorities and operators to discuss how we can build on this step. We absolutely hear the point that this is urgent and we need to act.

I urge the House to support the Government’s amendments so that we can drive forward the biggest transfer of power in a generation. This is an exciting moment for the Government. We believe that we need to drive change, but in order to do that we must equip every level—from our regions to our local authorities and communities—to drive the change that they want to see in their places. We believe that this Bill is an important first step. We will continue to engage with Members from across the House to ensure that the regulations and provisions in the Bill are matched by tangible change on the ground. I know that hon. Members across the House support our endeavour. We must drive the change that we want to see in our places. [Interruption.] I will keep going. We will continue to engage constructively to ensure that we are playing our part. I hope hon. Members can see that we have engaged with the Bill constructively.

Anna Dixon Portrait Anna Dixon (Shipley) (Lab)
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I commend the Minister on her fantastic closing remarks. I emphasise the points made by my hon. Friends—[Interruption.]

Miatta Fahnbulleh Portrait Miatta Fahnbulleh
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I thank my hon. Friend—

Supporting High Streets

Anna Dixon Excerpts
Tuesday 4th November 2025

(2 months, 1 week ago)

Commons Chamber
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Anna Dixon Portrait Anna Dixon (Shipley) (Lab)
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I am very fortunate to represent the beautiful villages across the Shipley constituency, including Baildon, Menston, Burley-in-Wharfedale, Wilsden, Harden, Cullingworth and Eldwick. These communities are thriving because they have village halls; churches, like Wesleys in Baildon; post offices, like the community post office run by volunteers in Wilsden; pubs, like the Malt Shovel in Menston; local Co-operative supermarkets; and many independent cafés and shops. I will focus on the two main towns, Bingley and Shipley.

Bingley is a historical market town. It has a thriving arts centre that has recently benefited from upgrades after receiving grassroots arts funding. Bingley’s anchor business is the famous Damart factory, which makes thermal underwear. It hosts community events, and has hosted a fantastic exhibition for Bradford 2025. There are new charitable enterprises, such as the Brick Bank café, and independent shops, such as Luscombe’s, Hedgehog Organics and Eldwick Creamery, as well as cafés such as the Craft House, the Loft and the Lounge.

At the heart of the town is Bingley pool, which sadly remains closed due to the devastating cuts that the Tories made, over 14 years, to local councils such as Bradford council, and due to the previous Conservative Government’s false promises of levelling-up funding, which never materialised. By contrast, this Government have committed millions through the pride in place programme, and are rebalancing the amount of money for councils like Bradford. They are giving more power and money to local communities. I am keen for the Minister to say more about how Labour is strengthening the community right to buy, which will make it easier for local communities to take on and run facilities such as Bingley pool.

Let me turn to Shipley town centre. While there are some brilliant businesses there, it was really neglected under the Tories; there were vacant shops and many charity shops, banks closed, crime was up, and shoplifters were free to commit crime with no consequences. I congratulate Bradford council on delivering a fantastic upgrade to the market square, and I also congratulate this Labour Government on increasing neighbourhood policing, which led to a summer crackdown on street drinking and new powers to crack down on retail crime. Unlike other areas we have heard about today, we are seeing new pubs opening, such as Reconnection in Shipley, which opened just this weekend under the ownership of Beth and Nathan, who already run a successful pub in Baildon. I hope that the Minister agrees that high streets like Shipley’s are on the up; we have a Labour Government and a Labour council finally working together.

There is huge potential in Shipley to increase footfall. It is well connected to Leeds and Bradford by train, and now that this Labour Government are getting the trains back into public ownership, we will see improved services and better affordability. It is vital that we build more housing on brownfield sites, such as the riverside in Saltaire and the old Ian Clough Hall in Baildon, so that more people live near and on our high streets. We should also convert excess commercial, retail and office spaces into much-needed social and affordable homes. I hope the Minister will set out how Homes England funding and planning reforms will unlock those sites, stimulate growth on our high streets, and reverse the situation that we faced under the Tory Government, when so few homes were built.

To sum up, places and town centres like those in Bingley and Shipley have huge potential. After 14 years of neglect and decline under the Tories, this Government are supporting our high streets, so that they can thrive once again.

--- Later in debate ---
Amanda Martin Portrait Amanda Martin
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I welcome the work of my PCC, particularly on retail crime and in rolling out UKPAC.

The police officers I have mentioned deserve real credit, and with proper investment and community backing, they can finally do the job that the experts want them to do. That is why the initiatives I have described, alongside the pride in place programme, are so vital for my city. Portsmouth North has been awarded £20 million to breathe life back into local high streets and communities in Paulsgrove. That funding will go directly towards regenerating community spaces, improving safety and supporting the local economy. Importantly, how that money is spent will be decided by the community—the people who know the area best.

We already see progress being made by a Labour Government acting on behalf of our communities—in education, in our NHS and in our armed forces. Local residents have told me that they finally feel hopeful that their neighbourhood will receive the investment and respect that it needs and deserves.

I pay tribute to my hon. Friend the Member for Great Grimsby and Cleethorpes (Melanie Onn), whose outstanding campaign for high-street renewal has inspired so many of us. It was her work that encouraged me to launch my own local initiative, the “Back Our High Streets—Stop Dodgy Shops” campaign. The campaign tackles an issue that has plagued communities like mine for too long: the rise of so-called dodgy shops—unregulated outlets selling counterfeit goods and illegal vapes, massage parlours and barbers, often operating outside proper licensing and safety standards and shirking their tax responsibilities, leaving an unfair playing field for those who do follow the rules.

Anna Dixon Portrait Anna Dixon
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My hon. Friend makes an excellent point about the number of pop-up shops and illegal traders on the high street. I am running a petition about the antisocial use of fireworks; does she agree that more needs to be done to stop their illegal sale in pop-up shops?

Amanda Martin Portrait Amanda Martin
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Absolutely. Such shops are unregulated and potentially not paying their taxes, unlike other businesses on the same high streets. They drive down the quality of our high streets, put legitimate traders out of business, and create environments where antisocial behaviour can flourish. I am working closely with Portsmouth city council’s trading standards team and Portsmouth police to ensure that enforcement action is taken, including raids and seizures. We need to push councils to use the powers proposed in the new Planning and Infrastructure Bill; to work with communities; and to take compulsory purchase opportunities, so that we replace empty units with genuine local businesses and community spaces. This is about restoring pride, safety and opportunity to our local shopping areas.

However, our high streets are not just about shops. In a changing world of retail, we can and should ensure that retail, leisure, hospitality, personal services and houses sit together, because high streets are places where people come together and find friendship, conversation and connection. Supporting them is central to rebuilding vibrant, safe and welcoming communities. Conservative Members talk today about “reviving” our high streets, but it is a Labour Government and a Labour MP who are actually doing that in my city—investing in people, working with small and medium-sized enterprises, hospitality and leisure, and rebuilding our communities. We are ensuring that local pride has national action.

Let me end by thanking residents, volunteers, tradespeople, retailers, those who work for small and medium-sized enterprises and community groups in Portsmouth. They are out there every single day keeping our high streets alive, and their pride and persistence are the heartbeat of our communities. With this Labour Government and two Labour MPs, they finally have partners in Westminster who share their ambition, their passion and their pride in our city—and we are not stopping there, because we want to reach the heights and become the City of Culture.

Property Service Charges

Anna Dixon Excerpts
Thursday 30th October 2025

(2 months, 2 weeks ago)

Commons Chamber
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Joe Powell Portrait Joe Powell (Kensington and Bayswater) (Lab)
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I join others in congratulating the hon. Member for Reigate (Rebecca Paul) on securing this debate. I know that leaseholders across the country will be watching this debate very closely, because the cost of being a leaseholder has contributed to the cost of living challenges that so many of our constituents have faced for such a long time.

My leaseholder action group in Kensington and Bayswater, which the Minister kindly met with recently, regularly shares stories of escalating, unaccountable and untransparent service charges levied by managing agents that they have no control over. At worst, the current system can represent a cartel, with a broken market in which competition between managing agents is undermined by monopoly-type relationships with some freeholders and a broken connection between those who pay the bills and those who deliver the services.

The impact can be devastating. One of my constituents, Adriana, has taken her housing provider to tribunal three separate times simply to get clarity on how her service charge was calculated. Each time she has won, but the housing provider is still not providing the information; indeed, it is now offering to withdraw all the charges, rather than provide that information. That is not transparency: it relies on the assumption that the other residents, many of whom are elderly or financially strained, will not have the resources to challenge. Rather than giving up, Adriana now supports other residents in helping them to understand their rights and how to contest these unfair practices. Her determination is admirable, but it should not fall to residents themselves to protect one another from a system that is supposed to protect them.

Another group of residents who speak to me regularly about these issues, who live in a building called Shaftesbury Place, have been hit with crippling increases to their charges after a 2,489% increase in their building insurance premium. That annual cost, which is up from £15,000 to £375,000 a year, has been passed directly to the leaseholders through their service charges. The housing provider says that the freeholder procured the insurance—the residents have seen evidence suggesting otherwise—but the confusion over who procured the insurance and how the premium was calculated has left leaseholders caught in the middle. The justification appears to rest on a fire risk assessment that many residents believe is flawed, but the result is that ordinary homeowners, including shared ownership homeowners trying to climb the ladder, have been left with unaffordable bills and no clear line of accountability for how those costs have been allowed to spiral.

Anna Dixon Portrait Anna Dixon (Shipley) (Lab)
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I commend my hon. Friend for explaining the problems so clearly, problems that are shared by my elderly residents in Aire Valley Court and Sutton Court in Bingley. They too have seen above-inflation rises in service charges and a lack of transparency about accounts, with no evidence to justify them. Does my hon. Friend agree that it is now time that we bring in licensing and stronger regulation of managing agents such as FirstPort?

--- Later in debate ---
Pam Cox Portrait Pam Cox (Colchester) (Lab)
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I will see what I can do, Madam Deputy Speaker. Property service charges and the behaviour of the companies that levy them are causing real distress across the country. I thank the hon. Member for Reigate (Rebecca Paul) for her speech setting out those challenges.

In Colchester, I have heard from residents in Orchard Gardens, Colne View and Kingswood Heath who are being charged astonishing amounts—often thousands of pounds a year—for services that are either poorly delivered or not delivered at all. Many of those homes are managed by one company, and the House could guess that that company is FirstPort. When I walked into the Chamber, FirstPort had been named 39 times in the Chamber this year, but I imagine that has doubled in the course of this afternoon. It claims to be an “award- winning property management service” that

“makes sure customers feel safe and happy in their homes.”

I think we all have a little bit of news for FirstPort.

Retired residents in Orchard Gardens showed me demands for payments for services that they never received or for which they had already paid. Residents at the Colne View development have faced a 15-year battle over neglect, overcharging and obfuscation. They have faced extortionate service charges—sometimes doubling in a year—yet their buildings are left mouldy, unsafe and unclean. They feel bullied, belittled and beyond hope that they will ever resolve what has become a living nightmare. I am pleased to say that one of those residents, Chia, was able to come into Parliament last week to give some evidence to a panel of MPs organised by my hon. Friends the Members for Hendon (David Pinto-Duschinsky) and for Cities of London and Westminster (Rachel Blake), who have been working on this issue for some time. I hope the Minister will consider the evidence that was gathered.

Anna Dixon Portrait Anna Dixon
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Will my hon. Friend give way?

Oral Answers to Questions

Anna Dixon Excerpts
Monday 13th October 2025

(3 months ago)

Commons Chamber
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Matthew Pennycook Portrait Matthew Pennycook
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The hon. Gentleman knows that I am always happy to sit down and talk to him about these and other issues. It must be said that when preparing a local plan, planning practice guidance recommends that local planning authorities use available evidence of infrastructure requirements to prepare an infrastructure funding statement. Local authorities are not doing that in all cases, which is why the chief planner wrote to all local planning authorities recently to remind them of their statutory duty to do so. We can discuss that and other issues when I meet him.

Anna Dixon Portrait Anna Dixon (Shipley) (Lab)
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New housing developments agreed under the previous Government have been built on the green belt around villages in the Shipley constituency, such as Burley in Wharfedale, Wilsden, Denholme and Cullingworth, often without the vital investment in infrastructure such as GP practices, schools and other council services. Will the Minister reassure my constituents that as we build the much-needed affordable and social homes, we will prioritise brownfield and ensure adequate investment in the community?

Matthew Pennycook Portrait Matthew Pennycook
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I can give my hon. Friend that assurance; ours is a brownfield-first policy. She highlights an important point. The previous Government released vast swathes of the green belt in a haphazard and chaotic manner. We are taking a strategic approach to green-belt release, prioritising the release of the lowest-quality grey belt, and we are ensuring that where that happens, subject to our golden rules, we see higher levels of affordable housing and infrastructure. It is a much smarter approach. The previous Government did not adopt it, and they should stop carping about it now.

Oral Answers to Questions

Anna Dixon Excerpts
Wednesday 18th June 2025

(6 months, 4 weeks ago)

Commons Chamber
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Stephen Timms Portrait Sir Stephen Timms
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At the moment, there are 200,000 people out of work on health and disability grounds who would love to be in a job, and who say they could be in a job today if they had the support to make that possible for them. We are determined to provide them with that support.

Anna Dixon Portrait Anna Dixon (Shipley) (Lab)
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As the Minister knows, the personal independence payment is a passport benefit for carer’s allowance. The Government’s impact assessment suggests that approximately 150,000 family carers will lose out due to the proposed changes to the eligibility criteria for PIP. What further analysis have the Government done of the financial impacts of welfare reform on family carers?

Stephen Timms Portrait Sir Stephen Timms
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We are consulting on the support that will be needed over the next few years for perhaps one in 10 of those currently claiming PIP. Support will be needed for those who lose their benefit, and that will include family carers who receive carer’s allowance at the moment.

Parking Regulation

Anna Dixon Excerpts
Tuesday 6th May 2025

(8 months, 1 week ago)

Westminster Hall
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Westminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.

Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.

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Anna Dixon Portrait Anna Dixon (Shipley) (Lab)
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It is a pleasure to serve under your chairship, Mr Efford. I thank my hon. Friend the Member for Derby South (Baggy Shanker), the hon. Member for Newton Abbot (Martin Wrigley) and other colleagues for securing this important debate, and I thank all Members who have made contributions illustrating something that is a scandal across the whole country.

I want to highlight how my constituents in Shipley are being ripped off with a number of cases that are impacting both residents and shoppers. I spoke to a constituent who lives at Victoria Mills, a beautiful residential development in the heart of Saltaire. He has been trying to register his vehicle with the company that operates the residents’ car park, BaySentry. It has him down as owning two cars and two spaces, neither of which has the correct registration details, so every time he enters or exits his car park—sometimes two or three times a day—he is issued with a fine. The website is extremely difficult and confusing to use. Although he has been contacting the company, which keeps saying it will respond in three days, he has still had no response. Having clocked up several thousands of pounds in fines owed, he has decided to move out. He knows that other residents threatened with the same sort of penalty notices have paid up because they are too scared, as we have heard today.

Another constituent overstayed slightly at a supermarket car park, but saw that the signage was extremely poor and submitted evidence to that effect. She went down the route of appeal using POPLA—Parking on Private Land Appeals. That pretends to look like an independent appeals process, but, as we know, these are not independent processes; they are paid for by the parking companies. She has got into dispute with POPLA, which is not progressing her appeal. This is really undermining people’s confidence in parking.

The third case study is that of Susan, who has a happier story. She was shopping at the new Lidl store—she was there 30 minutes before opening time to use the browsing time before the store opened on a Sunday—and she received a fine from Parkingeye. She paid the fine and went to appeal, but got no joy from the company. It turned out that Parkingeye was not up to date with the store opening times, and it should never have fined her as she was not there out of hours. Thanks to my intervention on her behalf, we got a small victory: the cameras were updated and she got her money back.

It should not require the intervention of MPs with these private companies to stop this rip-off Britain. It seems like the companies have a blank cheque and are exploiting law-abiding residents of my constituency and people around the country. I hope the Minister will respond positively to my call and that of colleagues for properly independent regulation and clarity for consumers, and a legally binding code of practice.

Clive Efford Portrait Clive Efford (in the Chair)
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We now come to the Front-Bench speeches, which I would like to finish by 12.58 pm so that the mover of the motion has the opportunity to sum up the debate.

Construction Standards: New Build Homes

Anna Dixon Excerpts
Tuesday 25th March 2025

(9 months, 3 weeks ago)

Westminster Hall
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This information is provided by Parallel Parliament and does not comprise part of the offical record

David Simmonds Portrait David Simmonds (Ruislip, Northwood and Pinner) (Con)
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It is a pleasure to serve with you once again, Ms Jardine. I, too, add my congratulations to the hon. Member for Sherwood Forest (Michelle Welsh) on securing the debate.

I was reflecting, as we watched House staff go about their business, that Hansard will record all the words that have been spoken by Members in this debate. Indeed, they will mirror some of the historical records of ancient Rome and ancient China, when politicians complained about the quality of the construction of the Great Wall and many iconic buildings, and reflected on what could be done to ensure that buildings were constructed to the standard needed.

Of course, for each new generation the specific challenges change. We have different aspirations for the standard of our homes, as well as different technology and construction methods, and we need to ensure that what is built is fit for purpose. Although its focus has been on new homes, the debate has been wide ranging, touching on elements of housing tenure and the implications for the ability of occupiers to get change dealt with, the complications of the legal situation around warranties and insurances, and the challenges reflected in the ability or otherwise of local authorities to address complaints when they are brought forward.

The hon. Member for Newbury (Mr Dillon) started out talking about tenant satisfaction. It is striking that, on the whole, people in the UK describe a high level of satisfaction with their accommodation, private renters being the most satisfied. Beneath that, however, as the hon. Gentleman set out, there are a number of challenges.

I encourage the hon. Member for Sherwood Forest to make contact with my hon. Friend the Member for Wyre Forest (Mark Garnier)—a forest theme seems to be emerging among Members raising this issue—who has a private Member’s Bill specifically on consumer protection for those who commission building work. That would begin to address in law many of the issues that have been raised this evening. Indeed, earlier today I informed a group of housing associations about the need to appoint a clerk of works for new developments—someone who is there every single day, monitoring on their behalf exactly what is being constructed, in order to ensure that the kind of problems that Members across the Chamber have described are not present when they come to undertake the landlord role in those properties.

The Federation of Master Builders has a number of proposals to ensure that the construction industry in the UK adopts significantly higher standards, not only building on the experience of other countries but reflecting the particular circumstances of the UK housing market.

Anna Dixon Portrait Anna Dixon (Shipley) (Lab)
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Talking about future-proofing our homes, a key things we could do with an ageing population is to ensure that all new homes are built to higher accessibility and adaptability standards. The previous Government consulted on that, but never implemented anything. Does the hon. Gentleman agree that that was a lost opportunity? By not implementing M4(2) standards, many new homes have been built that do not meet those higher standards.

David Simmonds Portrait David Simmonds
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I would not describe that as a lost opportunity, but it is an opportunity that we need to consider. We recognise that we have a new Government with aspirations for housing. We had a Government who, despite all the challenges, set themselves a target of about 1 million homes and came very close to delivering on that during the life of the previous Parliament, but as I frequently point out in debates, we need to ensure that we are not simply thinking about the numbers of units. The 1.5 million target is not something we can achieve by packing the highest number of properties—studio flats—into various locations. We need to think about the nature of the homes and the type of housing that communities need, and about how a more nuanced approach can ensure that we build homes that support our housing market. For example, people may wish to downsize or to move because of disability, and to find accommodation that is fit for purpose in their local area.

A number of Members touched on the role that building control services play in signing off developments to assure that they are fit for purpose. All the debate, as reflected on by Members across the House, has demonstrated the complexity of this issue: fire safety is considered through the lens of one set of legislation; building control is about fitness of construction standards; the local authority has its planning responsibilities to ensure that what is built is what has planning consent; and, too, there is the insurance industry, which in essence is a private market that decides for itself what it considers fit to be an insurable and occupiable property. That has enormous influence.

In my constituency, I have the former Royal Air Force Lime Grove development constructed by Taylor Wimpey, where I have been engaging with constituents since I was first elected. That has been a very slow process, not least because things such as drainage have been built well below the standard required and can only be rectified if we are prepared to demolish all the homes that sit on top of that drainage. Those kinds of challenges are enormously complicated.

I place on the record my thanks to my hon. Friends the Members for Berwickshire, Roxburgh and Selkirk (John Lamont) and for Keighley and Ilkley (Robbie Moore), and the hon. Member for Ashfield (Lee Anderson) for the points they made. They described from their personal experience how they engaged with developments that took place in their constituencies in different ways—to enable new occupiers to bring to wider public attention the concerns that they identified, to hold local authorities to account for failure or lack of action, to deal with issues that were patently obvious and needed to be addressed, and to deal with some of the legal complexities, as my hon. Friend the Member for Berwickshire, Roxburgh and Selkirk described. It is all very well having a contract and legal rights in theory, but if those rights cannot be enforced, they do not lead down a useful path.

If we were in government, we would be taking forward these matters, but as we are in opposition, we are challenging the Government to consider them. I will make a few brief points in that respect. A number of Members have highlighted adoptable standards as a significant issue that needs addressing. In encouraging new planning applications to be delivered, I encourage the Government to consider how we will ensure that adoptable standards are complied with. Members on all sides have raised a number of examples of subsequent landlords, such as FirstPort, whose management of the sites has been completely inadequate and compounds the other problems that have been described.

Finally, as we consider the learning from the Grenfell report, which highlights just how complex these projects are to manage, can we ensure that the learning described by the hon. Member for Mansfield (Steve Yemm), where the private sector and the local authority worked well together to bring innovation to bear and to ensure higher standards, is put into the structures of our legal approaches when it comes to all the different issues around development, housing, planning and building control described by Members across the Chamber this evening?