Sewage

Amanda Hack Excerpts

Wednesday 23rd April 2025 Commons Chamber

[Amanda Hack (North West Leicestershire) (Lab)]

I thank the Secretary of State for his opening remarks and the speed with which our Government are implementing these vital changes. It is welcome to have an opportunity to speak again on an issue that matters to me and my constituents in North West Leicestershire. Sewage and pollution feature in many discussions on the doorstep, and this issue was the subject of one of my personal pledges to my community. It will continue to be so until the improvements from the Water (Special Measures) Act are felt. In my community, I regularly check in with those who have been adversely affected by sewage outflows, and I know how much it impacts on them day to day.

I also know how long it has taken for some of the issues to be resolved. For example, a sewage-related case in my constituency recently ended with Severn Trent offering an enforcement undertaking and giving the Trent Rivers Trust £600,000. That will support the restoration of the habitat and the natural environment, but it took two years to reach an outcome from such a significant spill—which is not really surprising, because on the watch of the coalition Government the Environment Agency’s budget had been cut in half since 2010, leaving the agency without the necessary tools and funding to fight the skyrocketing sewage discharges. My constituents are angry, and they have every right to be.

I have said this before in the House, and I will say it again. In 2023, sewage poured into our waterways in North West Leicestershire for 15,000 hours—a 54% increase on the previous year. What a legacy; and still the Liberal Democrats voted against the Water (Special Measures) Act, which will provide the largest investment in water infrastructure in history, ban unfair bonuses to polluting water bosses, and help to clean up our rivers, lakes and seas.

Labour is the party that is fixing this mess. I was proud to serve on the Committee considering the Water (Special Measures) Bill and even prouder to vote for the Bill—and it is just the start. Our Government commissioned Sir Jon Cunliffe to undertake a review of the water sector, and if Members are quick, they can get their responses in by tonight. In a statement that he made after being asked to undertake the review, Sir Jon said that in his first job in the civil service, 45 years ago, he had worked on the issue of the industrial pollution of water, at a time when the UK was generally regarded as “the dirty man of Europe”.

[James Naish (Rushcliffe) (Lab)]

I am a neighbour of my hon. Friend. She will know that Severn Trent received an £18 million reward for the quality of its PR19 plan, but in its “Water Quality Report 2025”, Surfers Against Sewage says that it failed to meet its targets every year in that period. Despite that, it has been awarded £93 million for its PR24 plan. Does my hon. Friend agree that it is vital for Severn Trent, which serves both our constituencies, to be held to account properly in the PR24 period?

[Amanda Hack]

As my hon. Friend says, Severn Trent serves both our communities, and yes, it must do its bit to clean up our waterways.

I was a child of the 1980s, although I know my hon. Friend cannot believe that. I grew up by the seaside, and I remember the impact that our polluted seas had on our local community. I saw the changes that a clean-up made, but we are back to that place again, where families cannot enjoy the seaside or the waterways. Sadly, after 14 years our communities are devastated by the quality of their water. I was therefore proud to vote for a Bill that would enable criminal charges to be made against persistent lawbreakers and introduce severe and automatic fines for offences. I was proud to vote for the independent monitoring of every outlet, ensuring that there would be an unprecedented level of transparency, so that the public could hold water company bosses to account. That is the difference that a Labour Government can make, and I will support our amendment.

Water Bill

Amanda Hack Excerpts

2nd reading
Friday 28th March 2025 Commons Chamber

[Amanda Hack (North West Leicestershire) (Lab)]

I thank my hon. Friend the Member for Norwich South (Clive Lewis) for bringing forward this important Bill. I enjoyed his passionate—although a little loud—speech. He is right that the public want better, and I think the actions that we have taken in government show that we want better too.

In recent months there have been so many discussions in the Chamber, Westminster Hall and the other place on how we can fix the broken water industry that the Tories left behind. We have passed a Bill and set up a commission—clear action from this Government. These crucial debates together are ensuring that my constituents get the justice and representation they deserve after the Tories failed communities like mine for 14 years, and not just in the water sector but in so many public services. Sadly, they turned a blind eye to record levels of illegal sewage dumping, cut the Environment Agency budget in half since 2010, and allowed customer money to be spent irresponsibly on director bonuses and shareholder payouts.

The Conservatives avoided so many opportunities to hold the water companies to account, and they failed to regulate to protect our waterways, even after a shocking incident in September 2022 in my constituency. On 12 September, the Environment Agency received reports of a sewage discharge. Contractors arrived at Brooks Lane pumping station the same day to stop the problem, but officers discovered that 1 km of West Meadow Brook near Whitwick had been polluted. The investigation found the sewage discharge had been going on for weeks completely unchecked. There was an overwhelming odour, with a thick coating of sewage fungus covering the riverbed. Human faecal matter was also visible.

Severn Trent Water admitted that its teams had failed to see that the pumps had latched out and were not activated. It also accepted that it had failed to monitor effectively. The damage was so severe that the company took the offer of an enforcement undertaking, giving Trent Rivers Trust £600,000 to support the restoration of the habitat and environmental improvements.

In the same year, 2022, Sir Chris Whitty, the chief medical officer, outlined the serious health risks that sewage spills can pose for those using the country’s waterways. The Tories did not heed his warnings and nothing was ever done. Even after this disgusting incident, sewage still poured into waterways in North West Leicestershire: 15,000 hours in 2023—15,000 hours!—and close along to the pumping station there are a number of storm outflows, which continue to release untreated effluent whenever they fancy. I have visited residents and walked with them across several sections where spills take place. It is disgusting, because even when the sewage is no longer being spilled the residual smell lingers and the visible debris continues. Severn Trent does clearance work, but never enough.

As a Leicestershire MP, I also have to mention flooding. We have had so many residents who have been impacted by flooding in our county, not just once, but many, many times, and, sadly, now are never going to be able to return to their homes, such is the impact of flooding in my community. There is no doubt in my mind that if the Tories were still in government, we still would have had no action to address these issues. They would still be taking none of the action needed to clean up our rivers and seas, and there would be no cracking down on the water executives.

[Jerome Mayhew (Broadland and Fakenham) (Con)]

I have not intervened on other speeches, but on that one comment that the hon. Lady has made, has she read the plan for water that was published by the previous Government and is she aware of its contents, which include £56 billion of investment to deal with exactly this issue?

--- Later in debate ---

[Amanda Hack]

I served on the Water (Special Measures) Bill Committee and obviously did my research on that. However, nothing changed: so we had a plan, but what we need is action, and that is the most important part of the approach we need to take.

Bonuses have still been paid to executives. Since 2020 they have rewarded themselves £41 million in bonuses, benefits and incentives—the price of failure was literally rewarded. I know how important tackling the behaviour of the water companies is locally. Water issues are constant in my casework, including flooding, sewage and water management. In a meeting with Severn Trent Water in January, one of my constituents was so furious at the lack of action, after months of issues and several meetings trying to get Severn Trent to deal with them, that she brought a bag of sewage with her and dumped it on the table on front of the executives.

When water companies are responding to emails or calls from residents, too often they forget how stomach-churningly detestable the issues really are, which proves how out of touch they really are. Going forward, we know that accountability is crucial, but communication with residents is equally important and they cannot be left behind. I encourage every one of my constituents who experiences problems with sewage outflows, flooding or poor standards of customer service to continue to get in touch with me. There is simply no excuse for the way in which some of my constituents have been treated, and I am certain that many other hon. Members will have constituents with similar stories.

Having served on the Water (Special Measures) Bill Committee, it was clear to me that that Act is a first step in a line of measures to hold the water bosses to account. The Act will ban bonuses for polluting water bosses. News reports in the last day about the record levels of sewage discharges will mean that no boss should get any bonus this year. The Act will enable criminal charges against law breakers, meaning examples like the one I gave earlier may have resulted in a criminal charge. It will force water companies to cover the cost of the enforcement action and pay for the damage that they do to our communities.

We have to go further, and we will. Sir Jon Cunliffe’s current review of the water sector is open for evidence. He has said

“that the prize here is significant—cleaner waters, growth and a stable, well-funded sector”.

His passion for change is clear and matches the current Government’s ambition to clean up our filthy waterways. I am sure that all hon. Members in the Chamber, especially those on the Labour Benches, are 100% committed to taking the actions necessary to fix our foundations, because that is what our constituents, our country and our environment deserve. My constituents voted for change, and I will ensure that they continue to get it.

Oral Answers to Questions

Amanda Hack Excerpts

Thursday 20th March 2025 Commons Chamber

[Steve Reed]

The situation that the right hon. Gentleman describes is absolutely outrageous, and Members across the House will recognise similar situations in their own areas. We need to completely reset the water sector so that these situations cannot continue, which is why Sir Jon Cunliffe is leading a water commission. I hope that the right hon. Gentleman and other Members are taking the opportunity to feed their experiences and those of their constituents into his call for evidence, and I would be happy to arrange for the right hon. Gentleman to meet an appropriate Minister to discuss his concerns.

[Amanda Hack (North West Leicestershire) (Lab)]

I get so many people in North West Leicestershire telling me about the toxic sewage pouring into their waterways, such as in the brook near Donington le Heath. Will the Secretary of State assure me that, unlike the previous Government, when he says that he will hold the water bosses to account, he means it?

[Steve Reed]

Absolutely. That is why we have passed—and my hon. Friend will have voted for—the Water (Special Measures) Act, which gives the regulator the power they need to hold those water bosses to account so that instead of paying themselves multimillion-pound bonuses they do not deserve, that money is spent where it should be spent: on fixing our broken sewage system, so that we can cut the sewage flows that are polluting our rivers up and down the country.

Environmental Protection

Amanda Hack Excerpts

Tuesday 21st January 2025 Commons Chamber

[Amanda Hack (North West Leicestershire) (Lab)]

I welcome the Minister’s commitment to bringing forward the deposit return scheme. In my constituency, we have a dedicated community of volunteer litter pickers who work tirelessly to ensure that our environment is free from litter. However, their job is never-ending.

A member of the Castle Donington Litter Wombles visited me recently to highlight the litter issue on the lay-bys of the A453 between Donington services and East Midlands Gateway. In her correspondence to me, she said,

“Wombles have litter picked these lay-bys numerous times—and we have picked over 1000 bags from these locations since 2021, but it’s just a thankless task and is extremely disheartening to see them full of litter again within a matter of days.”

Everyone in the Chamber will have a group of dedicated volunteers litter picking in their communities, and we owe a great deal of thanks to them. We need to act to help them reduce the level of litter locally, but we face a growing environmental crisis and there must be an end in sight.

Keep Britain Tidy has found that small plastic bottles and non-alcoholic cans make up 43% of all litter. Single-use plastic is polluting our communities. A lot of that plastic never reaches the recycling plant; it is dropped on the floor, put in the wrong bin or tossed out the window on the motorway. The Conservative Government promised a deposit return scheme for recycling bottles and consistently delayed its introduction, but when this Labour Government say we are committed to cleaning up our streets, parks, rivers and oceans, we mean it. The deposit return scheme will provide an incentive for people to keep our streets clean and will make us all conscious of the plastic we use.

When Germany implemented a scheme—gosh, a couple decades ago—it reported a 98% return rate, showing the potential we have here. Meanwhile, in this country, a National Highways survey last year found that 63% of people had seen somebody discarding litter out the window on the side of an A-road or motorway. That has a devastating impact on our wildlife: the Royal Society for the Prevention of Cruelty to Animals has received more than 10,000 reports of animals found injured, trapped or dead in discarded litter over the past three years.

Highways and busy roads are far too dangerous for our volunteers to venture on to, and they should not have to. Keeping our environment clean is a collective responsibility. We have to start at the source, and I am pleased that we have a Government who are finally taking action and delivering on our environmental commitments. Introducing the deposit return scheme will kick-start an economy-wide transformation in our relationship with the resources we use and on tackling waste, but it would be useful if the Minister outlined how convenience stores in rural constituencies such as mine will play their part and how they will ensure that all retailers can get involved in the scheme.

I am grateful to have a Government who recognise the need to encourage people to recycle, reduce their waste and make more sustainable choices, which will go a long way towards protecting and preserving our planet for this generation and those to come.

Water (Special Measures) Bill [ Lords ] (Fifth sitting)

Amanda Hack Excerpts

Committee stage
Thursday 16th January 2025 Public Bill Committees

[Tim Farron]

I beg to move, That the clause be read a Second time.

In my first speech of what I suspect will be our last sitting—we will see—let me thank you, Dr Huq, and every member of the Committee. It is no fault of anyone here, but I think these Committees are something of a charade. There was a brief time under the Theresa May Government when Committees were genuinely balanced, but I have never known a Committee to accept any Opposition amendment. I am sure it is not always because the Opposition’s ideas are bad—that is just how it works. We know that it is a bit of a charade. Having said that, 16 or 17 of us have been through the process of looking at the Bill in some detail, and that in itself has value.

Despite that frustration, which I have had for nearly 20 years, I am grateful to have been in the good company of courteous, decent people and to have had a robust but polite debate over the past few days. I am especially grateful to the Minister and her team for their engagement, which is genuinely appreciated; to the Conservative Front Benchers, the hon. Members for Epping Forest and for Broadland and Fakenham; and to my Green colleague, the hon. Member for Waveney Valley. They have all been very courteous and constructive.

I will seek to be brief, which does not always happen—whether I merely seek it, or whether it happens, let’s find out. We think that new clause 30 is very important. As we said in the previous sitting, the Government have chosen to underpin an awful lot of the scrutiny of the water industry on volunteers, citizen scientists and the like, which we strongly approve of. Groups such as Clean River Kent, and the Rivers Trust in Eden, south lakes and Windermere are great examples in my own communities, and around Staveley and Burneside, Staveley parish council has done a great job holding United Utilities to account. What they do is of immense value.

Underpinning the ability of those groups to scrutinise in the future is this interesting live database, which will demonstrate the performance of various water company assets around the country. We want to clarify in the Bill that the database will be publicly and freely accessible and updated in live time, but critically, that it will contain not just current but historical data—that is probably the key bit of the new clause. If we are going to depend on volunteers, we cannot assume that they are going to be on it 24/7; they have lives to lead. We must clarify in the Bill that historical data will be available and searchable, so that if we blink, we do not miss it.

[Amanda Hack (North West Leicestershire) (Lab)]

I thank the hon. Member for giving way and I thank you, Dr Huq, for your excellent chairmanship; it is a pleasure to serve under you today. The Bill already introduces a duty on water companies to produce and publish pollution targets and a reduction plan. We can also get data fairly straightforwardly on how water companies are performing overall. However, what my residents in North West Leicestershire want to know is how their water company is performing week in, week out on the sewage outlets that they are interested in. I believe we already have plenty of ways to monitor performance, and this addition is unnecessary.

[Tim Farron]

I thank the hon. Member for her intervention. What we are talking about, though, is a toolkit that is being provided for the voluntary sector and for activists up and down the country, including ourselves. It is a great addition—this is a good new thing that the Government are proposing.

I have some examples of why this toolkit is necessary. About 10 months ago, at the Glebe Road pumping station water treatment works at Windermere, we had a significant deluge of untreated sewage going into the lake, and we found out only because a whistleblower told us. The Environment Agency was notified 13 hours after the incident took place. The good thing about what the Government are proposing is that there will be a live database so that we can see what is happening there and then, and we can be on it.

However, unless we include the new clause—I would be happy to accept clarification from the Minister if something similar is going to happen anyway—the assumption will be that there is someone on it. Matt Staniek, who leads Save Windermere, works every hour God sends, but he is allowed to sleep sometimes, and what if something happens at 3 o’clock in the morning and he is tucked up? Do we miss it? I am simply saying that we should put in the Bill that this very good toolkit, which I commend the Government for, should be historically searchable, so that we can really hold the water companies to account.

Flooding

Amanda Hack Excerpts

Monday 6th January 2025 Commons Chamber

[Emma Hardy]

That is an important question. Without going into this in too much detail, one of the important things when looking at sustainable urban drainage solutions is how they are going to work in communities, because we cannot solve a problem in one area and say we are dealing with flooding there if it creates a problem somewhere else. Part of the calculation that needs to be made if we are to use SUDS in new developments is exactly to make sure that it is not going to impact on or increase the likelihood of flooding somewhere else. Otherwise, the system is not working effectively. It is a really important issue, and I am grateful that the hon. Member has raised it.

[Amanda Hack (North West Leicestershire) (Lab)]

I thank the Minister for her statement. As a major incident has been declared in Leicestershire, I want to thank our emergency responders, our local government and the Environment Agency, but I also want to thank and honour the amazing work of our flood volunteers. I spoke to one this morning, who was exhausted having been up all night. I pay tribute to her. Could the Minister confirm how local communities such as mine in Measham, Packington and Long Whatton will be supported in the long term to recover from repeated flood events? At what point will we see a stop to these events in our communities?

[Emma Hardy]

I thank my hon. Friend. I am sure her constituent has done an incredible job—the flood groups have done an amazing job—and I understand why she must be feeling so exhausted. We have mentioned the impact that flood events have on people’s mental health. We want to look at areas at risk of repeated flooding in the flooding formula review to make sure that those areas are getting the support they need. The immediate post-flood situation is of course for MHCLG, but if I can help in any way she needs only to contact me.

Water (Special Measures) Bill [Lords]

Amanda Hack Excerpts

2nd reading
Monday 16th December 2024 Commons Chamber

[Amanda Hack (North West Leicestershire) (Lab)]

I welcome the Bill as a first step towards broader change across the water sector to ensure that it works for people. The number of complaints about water and the management of our waterways has been a key concern for people in North West Leicestershire for some time, but residents feel that water companies have not acted while bills have predictably continued to rise.

When I was a member of Leicestershire county council’s environment and climate change scrutiny committee, I pushed for the water companies in Leicestershire to attend our committee, which they did—eventually—in November 2022. They gave a great presentation with some glossy pictures, but their suggestions, which looked nice on paper, simply have not materialised. My impression was that there was a severe lack of transparency and accountability among those companies about the damage that they were doing to our water system, which followed the previous Conservative Government’s unwillingness to act and push them to clear up their mess. The long-term priorities for the water companies have been shareholder and executive pay. They have been taking bonuses while polluting our waterways, and increasing debt without increasing investment.

There are signs of recovery, however. The Bill has not yet become law, but there has been a shift in Severn Trent Water’s willingness to clear up its mess in North West Leicestershire, and its hard-working employees have appeared to start engaging with us. That must continue if we are to challenge the constant impact that poor water quality is having on our communities and our environment. Water issues are a constant in my casework files, as they are for so many hon. Members, and local people have been in touch to report dry weather outflows. They are asking, quite rightly, about the legitimacy of outflows in dry weather and of large-volume releases during wet conditions. What is clear is that those releases have been seriously damaging for our communities.

Let me bring home an example of the importance of this Bill. I have been working with a group of residents in Whitwick in my constituency who have a shared garden space next to the Grace Dieu brook, where they have a storm drain. That storm drain regularly releases effluent, and when I visited recently, despite having had a crew to clear up, it was clear that there was still debris. While the water in the brook had been tested immediately after the spill and found to be within a normal range, the residual smell remained—it just clung—meaning that those residents were unable to use their personal space.

There is another site in Donington le Heath, which is home to the most-used sewer outflow in my constituency. I was invited to see a resident who has a smallholding close by. They have a storm drain on their land alongside the River Sence, a particularly beautiful watercourse. When I visited earlier in the year, they had just had an effluent release, and despite 10 bags of rubbish having been cleared from the area, there was still a clear path of debris from the spill. This keeps happening, and it has to stop. Those are just two cases in which our local communities have borne the impact of poor decision making and a lack of investment in infrastructure. They should not have to manage untreated waste while the execs get their bonuses—communities should not have to continue to deal with this.

This Bill puts failing water companies under special measures and sends a clear message that this Government are ready to take the action necessary to fix our foundations. It is the start we need to deliver the transformational change that our water system desperately needs.