Oral Answers to Questions

Debate between Alex Norris and Andrew Murrison

Monday 13th March 2023 Commons Chamber

[Dame Angela Eagle (Wallasey) (Lab)]

9. What recent steps Veterans UK has taken to support veterans and their families.

[The Minister for Defence People, Veterans and Service Families (Dr Andrew Murrison)]

I look forward to the outcome of the review of welfare services, which was cited earlier. In the meantime, the Ministry of Defence is investing more than £40 million in digitising old paper-based practices, improving processes and creating a single entry point for pensions and compensation by the end of 2024. We have successfully launched a new digital claims service for compensation and pension schemes, making it easier for our people to process their claims. Over time, this will make a very big difference.

[Alex Norris]

The Minister says the review is under way. Of course, a review is already under way on the armed forces compensation scheme, with its initial findings stating that the processes are burdensome and even distressing for claimants, which is especially concerning as there has been a fall in the proportion of successful claims from 66% to 47%. Can the Minister confirm that the review is still ongoing, when it might report and what he thinks is happening?

[Dr Murrison]

The hon. Gentleman is correct that the final report will be delivered within, I hope, a few weeks. He will have to await the Government’s response, of course, but it ties in with some of the findings of the all-party parliamentary group on veterans, which we discussed earlier. I am concerned about any reports that the service is not as good as it ought to be. I will take that review and the APPG’s findings extremely seriously, but I am bound to cite the fact that there were 122 complaints versus 1,715 thank you letters, which I find persuasive in forming a conclusion that the people working for Veterans UK are working hard and doing their very best in quite difficult circumstances in the interests of people who serve or have served our country.

Oral Answers to Questions

Debate between Alex Norris and Andrew Murrison

Monday 30th January 2023 Commons Chamber

[Alex Norris (Nottingham North) (Lab/Co-op)]

T2. It is surely right that non-UK veterans who settle here after their service do not pay visa fees, but it is surely not right that that does not extend to their dependents. Will the Minister match Labour’s commitment to change that?

[Dr Murrison]

I cannot give the hon. Gentleman the undertaking that he asks of me; he will understand that. Obviously, all things are kept under review, but we clearly do value the service of those from overseas who serve in His Majesty’s armed forces, and I think that most of them have a very positive experience.

Public Health

Debate between Alex Norris and Andrew Murrison

Tuesday 30th November 2021 Commons Chamber

[Alex Norris]

The hon. Member goes slightly further than I did in saying that ventilation should be rolled out immediately across all schools. Of course, that would have significant financial implications. It would also, of course, be very good for British business. We are saying that, as has been clear throughout the pandemic, better ventilation in public buildings should be a significant part of building regulations in general. What I seek from the Minister is a sense that any of that, never mind all of it, has been done at all.

[Dr Murrison]

Can the shadow Minister cast his mind back to the debates we had on smoking in public places? If he is suggesting properly engineered extraction ventilation, we dismissed that during those debates—although many of us would have liked to have seen it as an alternative to an outright ban—because of the sheer engineering cost of doing it. Or is he proposing simply opening windows? What exactly is he proposing when he says we need to improve ventilation? At one extreme it is going to be murderously expensive and virtually impossible, and at the other it is simply opening the window.

[Alex Norris]

I cannot cast my mind back to that debate—I believe I had just started secondary school when it took place—but I can foresee the issues that were raised. I would not do down the idea of opening windows; that would be a good thing to do in and of itself, and I would support that. What I am saying is that there are certain places where that will work less effectively, and we ought to have some sense, certainly building by building, of what might be an effective measure. As I said, I do not think this is something that we can just click our fingers and do easily, but I would like to get a sense that we have tried to do any of it at all, and I have yet to get that. I hope the Minister will disabuse me of that.