(8 months, 4 weeks ago)
Lords ChamberFrom this side, we might rename the noble Baroness, Lady Randerson, Baroness Mystic Meg. We are talking about contracts and railways, and, out of the hat, two days ago, Avanti has now decided to pay overtime premiums of £600 a day for drivers. Clearly, this is a last desperate act of the Government and Avanti trains to keep the contract. Last week, Transport for the North—chaired by a Conservative Peer—unanimously agreed with Burnham and Rotheram, the mayors from the north, that that contract should be taken away. This is clearly unacceptable. We talk about the NHS, care workers, firefighters and the police, and, as a last desperate act, Avanti is offering £600 a shift for driving a train at weekends—it is absolutely scandalous.
I can only repeat what I have said before in the House to noble Lords. The decision to award a contract to First Trenitalia was contingent on the operator continuing to win back the confidence of passengers. The Minister with responsibility for rail and officials regularly meet with FirstGroup and Avanti senior management to understand the challenges and to hold them to account for issues within their control. However, I hear what the noble Lord says.
(9 months, 3 weeks ago)
Lords ChamberAs I referred to in my opening response, no payments have been made to Avanti under the service quality regime thus far. The department considers the comments from the leak to be a very serious issue, and expects the highest standards of culture and leadership from Avanti’s operators and senior management. We are extremely disappointed by the tone expressed in the leaked presentation. Officials have met their counterparts at First Rail Holdings, Avanti’s parent company, and spoken to the managing director to convey the seriousness of this issue. The Rail Minister has also met the chief executive of FirstGroup.
My Lords, if the House were sitting for five days next week and the Minister had Questions every day, and he arrived six minutes late on Monday, eight on Tuesday, 10 on Wednesday, 12 on Thursday and 14 on Friday, with the remarkable phrase, “I apologise for my lateness to arrive at the Dispatch Box and hope it does not disrupt the House too much,” one of two things would happen. We would have a whip-round for an alarm clock for him, or the Chief Whip would be looking for a new Minister, because that is accountability. Is nobody holding Avanti trains responsible? Those times I have given to the House are times of trains being late that do not qualify for any payment whatsoever. The long-suffering public are putting up with this day in and day out. Does the Minister think I am overegging it? The 9.35 for Euston was 21 minutes late in this lunchtime.
The decision to award the contract to First Trenitalia was contingent on the operator continuing to win back the confidence of passengers, but as with other operators, it is a combination of things. Its train crew issues are linked to its continued lack of driver overtime and ongoing industrial action. There are many issues that contribute to this. It is not always the operators’ fault.