Smart Cities

Lisa Cameron Excerpts

Monday 24th June 2019 Commons Chamber

[Dr Lisa Cameron (East Kilbride, Strathaven and Lesmahagow) (SNP)]

The inspiration for this debate came from my visit to the mid-west USA last month with a cross-party delegation of MPs from the British-American parliamentary group. I admit to having been a bit of a technophobe prior to the delegation, and I still am a bit of a dinosaur when it comes to technology.

I thought 5G was about higher speeds—that was my understanding of what we should expect. However, it appears from our learning on the visit that there is so much more to 5G and to smart cities than just higher speeds. It is actually about transformative technology and its ability to connect not just people but things—5G is designed to increase connectivity. We are talking about smarter motorways, smarter factories, smarter homes and smarter cities, and I would like to see capacity for smarter towns, smarter villages and smarter rural areas, because connectivity must be inclusive across the whole United Kingdom and across all areas.

[Jim Shannon (Strangford) (DUP)]

I congratulate the hon. Lady on securing this debate. Smart cities is a wonderful programme, with Belfast leading the way in smart city urban innovation. Does she agree it is imperative that we share good practice and information throughout the United Kingdom of Great Britain and Northern Ireland to ensure that the UK, as a whole, is able safely and effectively to make the most of technology and to ensure that we are not at cyber-war with each other within the UK, at the expense of lost opportunities for everyone?

[Dr Cameron]

I thank the hon. Gentleman for making that important point. It is important that smart technology is used and regulated appropriately, and that communities buy into the technology so that they can benefit collectively, rather than be in opposition to and competition with each other. The hon. Gentleman’s point is well made and I hope the Minister will reflect on it in his speech, because it is important that all areas benefit from this new smart technology. In my constituency, we are looking at redeveloping our new town, which was built after the second world war; it was new and shiny then, and it improved our lives and wellbeing dramatically. We are looking to develop smart technology and for us to have smart, sustainable East Kilbride moving forward.

With 5G, people will be able to control their home and car—everything—from a single device. I had always thought that autonomous vehicles were a bit pie in the sky, but having spoken to the technology leaders in the mid-west and internationally during the visit I know that this technology is already on the showroom floor and is now just being refined. So this is going to be happening. Autonomous vehicles—electric vehicles—can improve climate emissions, tackling CO₂ , and reduce congestion, because we may be less likely to own vehicles in the future. We may have a share in these robot vehicles rather than own them, and they may come to our homes, take us where we want to go and then move on to the next person’s home and take them where they want to go. It will be like a robot taxi—that is how I would think of it. This would mean less congestion in our cities, because we will not all have to have cars and we might not all be travelling at the same time. Less car parking would be required in cities and in high streets, and we hope there would be a consumer benefit in terms of less cost. One question to the Minister is about consumer benefits and costs in the future, and how we make this beneficial for consumers.

Toyota is designing multifunctional vehicles, able to serve as not only a taxi but a hospital shuttle, delivery van or mobile co-working space. I therefore ask the Minister to ensure that determinations in this regard are fully inclusive and adaptable for those with special needs and disabilities. I chair the all-party group on disability, and I was thinking about the impact of these vehicles on the Motability scheme; it will be essential to ensure that vehicles can be adapted for wheelchairs and for people with special needs.

Space10 is the innovation hub run by IKEA and I understand it is piloting autonomous healthcare vehicles, which bring medical equipment and professionals to people’s doorsteps. I was reading in The Times today that 5G can enable hospital specialists to make a diagnosis remotely while patients are still in the ambulance, as faster connections can allow paramedics to perform ultrasound scans as clinicians watch live; it is happening in the ambulance and guidance can be offered on what to do through robotic gloves. This technology would boost survival rates by allowing more timeous diagnosis, reducing diversions to other hospitals. What often happens is that the initial diagnosis may change when the patient reaches the hospital and they then have to go to a different specialist hospital. This technology should the reduce the rate of those misdiagnoses and improve morbidity rates for patients, who will be able to get to surgery much faster.

We will therefore have to look ahead and alter our training—of paramedics, health professionals, doctors, surgeons, nurses and so on—to ensure that we capitalise on this technology. A whole-government approach will be needed. I do not expect the Minister to answer all those questions tonight, but it would be useful to find out how this is going to be co-ordinated in the future.

[Jim Shannon]

The hon. Lady is right about co-ordination, and perhaps the Minister will respond on this issue. It is imperative that the four regions of the United Kingdom of Great Britain and Northern Ireland are part of this, so that Scotland, Northern Ireland, Wales and England are doing this together. Does she feel that when it comes to working on a policy and a strategy it is important that we all feel the benefits?

[Dr Cameron]

Yes, I absolutely think that. It is why, although this debate is on “Smart Cities”, I have placed such an emphasis on all areas of our populations—towns, villages and rural populations, too. That has to be right, both across the United Kingdom and internationally. Specialists in the health aspects I was speaking about can be international specialists from across the world, who are able to lend their expertise through this technology, so that it does not just connect the UK, but instead connects us to the EU—although some in this House are trying to disconnect us, following the vote—and right across the world. That is important to specialists internationally.

Traffic management may be a particular issue that can also be improved—I am sure we would all be glad to hear that—particularly for those who have long journeys in the morning. I see lots of congestion in London when I am travelling to the House of Commons each day.

This technology may get people to the hospitals faster and police to critical incidents much more quickly. Our delegation heard in Chicago about how sensors on lampposts in high-risk areas are sensing gunshots in milliseconds, so that the police and emergency services can get to the area where someone has been harmed, both to apprehend those responsible and to treat those impacted much more quickly. So this technology is also aiding the police and emergency services, and such technology will also be expanded to look at sensors for fire and to respond to other types of difficulty that citizens can get into.

The data can also be used to convict those responsible. On the visit, we asked questions about data security and GDPR—the general data protection regulation. It appears crucial that any and all of these advances must be developed with community participation. That was what really helped this to work in Chicago. There was buy-in from the local community, who had experienced the gun-related deaths, wanted something to be done much more quickly and were then agreeable to the data being collected in this way and used to the community’s benefit. That participation must be at the forefront, with communities on board.

We all need education in this regard, as members of the community and as Members of Parliament and leaders within the community. We therefore need to make sure that our communities are aware of the new technology, understand how it might improve their lives and put in place appropriate consultation about the data usage that can come from it. I ask the Minister for training for MPs in this new technology and its implications for our constituencies, so that we will also then be able to try to improve training locally to make sure that all the agencies that will be affected should be on board and understand how to take this forward for the best benefit.

I also heard about how 5G will also allow technologies such as augmented reality and virtual reality to become commonplace—so “Star Wars” fans may now be able to have their own Princess Leia moment. I even heard, in a local school I was visiting, Duncanrig Secondary School in East Kilbride, that a constituent who is an inventor has sought to bring holograms to children’s reading materials. They may soon be able to speak directly to Harry Potter when they turn the page and, thus, have a much more interactive experience with their reading development.

The delegation heard that 5G had vastly altered infrastructure projects in South Bend. For instance, they were going to spend hundreds of millions of dollars on new sewerage systems, similar to the billions being spent in London for the same reason.

[David Morris (Morecambe and Lunesdale) (Con)]

Does the hon. Lady agree that the trip was worth while because a company in my constituency called InTouch, headed by John Walden, is now working with the sensor group EmNet on flooding logistics?

--- Later in debate ---

[Dr Cameron]

Yes, that is the value of the trip: we were able to make connections between the UK and the US, and between those who are developing the technology, to make sure that we share in the benefits seen in South Bend, which include the reduction of flooding through the use of new sensors in the sewerage system. The technology has save saved billions of dollars, because South Bend was going to have a whole new sewage pipe infrastructure but is now able to regulate the flow with the 5G and the sensors. These technologies are transferable to other areas of the world.

The hon. Gentleman is assiduous in representing his constituents and the first thing he said when he spoke to EmNet was that he would make connections so that the benefits could be seen in his constituency. The technology can save money, and in South Bend the money set aside for new infrastructure can be spent elsewhere. London might consider at least liaising with South Bend and the innovative agency EmNet, which provides the technology there.

I am pleased to be able to speak about these developments today. My concern, and my request to the Minister, is that the technology is made fully available in towns, villages and rural areas. Everywhere the delegation went, people spoke about smart cities, but the technology has to be rolled out elsewhere. In some areas of our constituencies, internet speeds are not at the appropriate level to enable children to do their homework, and we are still waiting for 4G in some areas. Rural areas in particular tend to be the ones that miss out.

On rural areas, I read a magazine article by Tim Hulse that says that Beard Hill farm, which is part of the UK’s agri-tech strategy, now has robotic milking, and it seems to be working well. I am not quite sure how it works—perhaps I will get to visit it—but it seems to be helping most by milking the cows when they want to be milked, rather than their being on a regime, thereby improving the quality of the milk and improving the cows’ welfare. The Government are involved in work that is already being done in some rural areas, and I would like to find out more about that. What type of consultation and communication does the Minister have with the devolved Governments throughout the UK to make sure that, as the hon. Member for Strangford (Jim Shannon) said, the benefits are shared throughout the different countries of the UK?

I thank the Minister for hearing and responding to the debate. Will he ensure that we have not only smart cities, but smart towns and villages, and even smart small businesses? Big business is often able to capitalise on new technology, but how do we get it rolled out to small businesses so that they do not lag behind and can be competitive, too? Please do not forget our rural areas; they must benefit from the technology. What will the strategy be not only to ensure that technology is applied to things such as infrastructure, roads and autonomous vehicles, but to give us a good work-life balance and enable a focus on wellbeing? We should focus on wellbeing in the community, and the technology that is being developed will augment that. We have just had a debate on climate change, and the technology that is brought forward and in which we invest should improve our climate objectives, rather than undermine them. There are a lot of points for the Minister to answer, so I look forward to his response.

Recall of Tumble Dryers

Lisa Cameron Excerpts

Monday 17th June 2019 Commons Chamber

[Kelly Tolhurst]

My hon. Friend asks when his constituents would have a replacement. I would say that the affected tumble dryer should be modified, but any action must be taken swiftly. The particular circumstance, the age of the model and the brand of the model would dictate which action Whirlpool takes.

[Dr Lisa Cameron (East Kilbride, Strathaven and Lesmahagow) (SNP)]

I thank the Minister for her comments, but I am still extremely concerned that 500,000 machines are at large. As the chair of the all-party group on disability, I am particularly concerned about whether notifications have gone out in accessible formats, because if people have disabilities they might not see a fire so quickly or be able to leave their homes so quickly should one start. Will the Minister speak to Whirlpool and make sure that the notifications are in formats that are accessible for all?

[Kelly Tolhurst]

I thank the hon. Lady for raising that issue and will do as she asks.

HELMS and the Green Deal

Lisa Cameron Excerpts

Tuesday 23rd October 2018 Westminster Hall

[Alan Brown (Kilmarnock and Loudoun) (SNP)]

It is a pleasure to serve under your chairmanship, Mr Robertson. Like others, I congratulate my hon. Friend the Member for Paisley and Renfrewshire North (Gavin Newlands) on securing this important debate. He made the case against HELMS excellently—the mis-selling of loans, the outright fraud, the fact that it was deemed to be a Government-backed scheme, the targeting of the vulnerable, the transfer of feed-in tariffs, and the personal finance arrangements that effectively forced people to commission other works. Some people took out loans for works that the Scottish Government would have paid for directly because they invest in energy efficiency measures.

My hon. Friend mentioned that building warrants were not applied for and people were not told that they needed them; now, statutory fees are added if people apply for a building warrant retrospectively. We heard about incorrect metering, and the fact that HELMS was able to go into liquidation and walk away, paying just £10,000 out of a record £200,000 fine for cold calling. We heard about the Government’s total inaction and inadequate governance, and about the Government’s attitude, which when combined with the actions of HELMS, has created fuel-poor households rather than helping people with their fuel bills.

My hon. Friend’s comments were echoed by other speakers. The hon. Member for Glasgow North East (Mr Sweeney) spoke about people being imprisoned or trapped in their homes, which is a travesty. He said that he asked Glasgow City Council to waive the statutory late fees for building warrants, and I put the same request to my local authority. The problem is that these are statutory fees—in law, they cannot be waived. That puts the ball firmly in the corner of the UK Government, who should pay those fees.

[Dr Lisa Cameron (East Kilbride, Strathaven and Lesmahagow) (SNP)]

It is a disgrace that people are being locked in to these deals. Older adults and vulnerable individuals were, I believe, deliberately mis-sold these products. In some cases in my constituency, which thankfully have now been dealt with, it meant that elderly individuals could not move from their homes to sheltered accommodation or nursing homes when they needed care.

[Alan Brown]

It is a shocking indictment and really disgraceful that people are trapped and cannot get into houses that are fit for purpose.

My hon. Friend the Member for North Ayrshire and Arran (Patricia Gibson) correctly highlighted the need for compensation, the issue of people who are unable to sell their homes, and the March 2016 feed-in tariff deadline that means that people are missing out on the tariffs they expected. It was good to hear a concession from the Minister about reviewing consumer regulation, and it will be interesting to see how that progresses. My hon. Friend issued a further challenge to the Government, and we all want to see action and intervention on this.

My hon. Friend the Member for Paisley and Renfrewshire North highlighted issues that are familiar to SNP Members but that the UK Government have so far chosen to ignore, despite numerous written parliamentary questions and letters from MSPs and MPs, including me. Surely today the Minister will confirm that the UK Government will take action and listen to our calls for a compensation fund for those affected.

Let me give some headline statistics: 162 households in my constituency have green deal finance with HELMS, and of those 142 have photovoltaic installations. Some 3,054 households in Scotland have HELMS green deal finance for PVs, and there are more than 4,000 across the UK. Other Members have mentioned the duration of loans: 93% of those loans in Scotland, including for 97% of my affected constituents, are in the range of 20 to 25 years. Think of that: a supposedly spend-to-save measure is being paid back over 20 or 25 years. No private company would take out such a loan to make projected minor annual savings because the risk is too great. We already know about the dodgy installations and wiring, but there is no way that those PV cells have a lifespan of 20 to 25 years. The additional ongoing maintenance required will offset any projected savings that people were led to believe they would get. Imagine having an asset that will not last for the life of the loan—it is criminal. Anyone aged 40 or over who has taken out a loan will still be paying it back when they reach state retirement age and beyond. That would be bad enough under normal loan ethics, but as we have heard, many people who took out those loans were duped by salesmen who said that savings would pay for a Government-backed scheme. What does the Minister say to the people who have been cruelly conned and left with long-term loans?

Marks & Spencer

Lisa Cameron Excerpts

Thursday 24th May 2018 Commons Chamber

[Dr Lisa Cameron (East Kilbride, Strathaven and Lesmahagow) (SNP)]

(Urgent Question): To ask the Secretary of State for Business, Energy and Industrial Strategy if he will make a statement on the implications of the decision of Marks & Spencer to close 14 branches across the United Kingdom.

[The Minister for Energy and Clean Growth (Claire Perry)]

I welcome the chance to address the House on this matter. I pay tribute to the hon. Lady for her chairmanship of the all-party group on textile and fashion, and I commiserate with her on the fact that one of the stores that will be closing is in her constituency.

Who among us is not touched by the hand of M&S? I counted up this morning, and I am in fact wearing three items of M&S clothing—I will not declare what they are. Indeed, my breakfast this morning entirely comprised items bought at the Gatwick M&S after a late-night flight. By the way, I defy anyone in the House not to say that they have at least one item of clothing in their wardrobe from that fine retailer. This is, however, a worrying time.

As the hon. Lady said, Marks & Spencer made an announcement on Tuesday about 14 of its UK stores. This is part of a well-advertised plan to reshape its estates and, essentially, to reshape its stores to compete, given the very big challenges of many online retailers in the country. Five of the stores will close this year or early next year, and all colleagues at those locations will be offered redeployment to other stores. Nine other stores have been proposed for closure, and Marks & Spencer has entered a period of consultation on the redeployment of staff in those stores. All of us will of course recognise that this is a worrying time for the over 600 staff members currently going through that process. I know that there will be concern among Members on both sides of the House about this issue. The Government—the Department for Work and Pensions and Jobcentre Plus—will of course stand by, should support be required, to work with the company.

There have been a number of announcements in the retail sector recently—negative and also positive in terms of job creation. We should all recognise the incredible contribution of this sector to the UK economy—it was almost £95 billion in 2016—and this Government’s ongoing support for the sector. We have announced measures worth more than £2 billion over the next five years to cut business rates, with a positive change to the indexation of business rates.

Only this March, the Under-Secretary of State for Business, Energy and Industrial Strategy, my hon. Friend the Member for Burton (Andrew Griffiths), set up the Retail Sector Council, which is determined to drive up this sector’s productivity and ensure that it is fit to face future challenges. Sitting on the sector council are retailers—large and small; online and offline; in town and out of town—and the unions are of course very much a part of that process. The object of the council is for the Government and industry to work together to drive up productivity, and also to secure our fantastic retail sector’s future health and direction. We are working together on the requirements to make sure that productivity and economic growth in this sector can continue for many years to come.

[Mr Speaker]

I must just say—I probably do not have to, but I will do so anyway—that I share the Minister’s enthusiasm for Marks & Spencer, which is a most admirable institution. What she said about almost every Member having an item or more from Marks is incontrovertible.

[Dr Cameron]

I thank the Minister for her response.

Over the past few years, there has been a cascade of commercial announcements from well-known companies saying that iconic retail high street stores need to close if they are to cut costs: British Home Stores, Mothercare, Toys R Us, the Royal Bank of Scotland and now Marks & Spencer. As chair of the all-party group on textile and fashion, I know that the market is changing, but retail companies need to strike a balance between remaining competitive and understanding the wider implications of closing landmark stores. Marks & Spencer’s proposed store closures—14 imminently, and more than 100 in the next few years—will not only result in thousands of potential job losses, but could devastate our local town centres. It is well known that when anchor stores close, the surrounding subsidiary stores feel the impact of reduced footfall, meaning that many close as well.

Are our high streets to become ghost towns? My constituency has already felt the effects of BHS closures, and we expect to lose 67 jobs if the Marks & Spencer closes. Has the Department made any assessment of the impact of the proposed closures on local economies in Scotland and across the UK? What is the impact on disabled people who find it difficult to travel to outskirt retail parks to shop? Since the report by Mary Portas on saving the high street that the Government commissioned in 2011, how many of its recommendations have been implemented? Finally, will the Minister agree to meet jointly with the all-party group, MPs affected and representatives from Marks & Spencer to facilitate further consultation on these proposals, and to consider desperately needed plans to save our high streets?

[Claire Perry]

The hon. Lady raises some valid points—there is an M&S food shop in my Devizes constituency—and is right that attractive stores bring in footfall from which subsidiary stores benefit. Of course, the Government have taken forward many plans to support the high street, which is part of the reason for the rate changes. Local councils, which might be responsible for setting parking policy, rely on parking receipts to fund other transport services, but if those rates are remitted straight back to Westminster, their desire to create a more attractive parking and retail culture might be diminished, which is why it is important that our rate localisation policy proceeds. I hope that the Scottish National party will support it.

The hon. Lady asked whether an assessment had been made. There are ongoing assessments. The Under-Secretary of State for Business, Energy and Industrial Strategy, my hon. Friend the Member for Burton, who sends his apologies for not being present, would be the person to take that meeting. I would not like to speak on behalf of his diary, but I shall make sure that the hon. Lady’s representations are put to him. He is working tirelessly on this issue across Government even while our retail sector continues to thrive and grow. As she will know from her work on the all-party group, there have been several important announcements in the last few weeks: Amazon has announced the creation of 400 jobs; Lidl has announced the creation of 40 new stores; and ASOS, an amazing online store employing thousands of people in call centre and support capacities, has seen its sales grow by 30% this year—it is becoming a truly global brand.

There is definitely a rotation in the way in which we all shop. I am sure that we all now buy many more of our unmentionable items online—sometimes we even buy them in stores—but the hon. Lady makes some valid points. We should all think hard about what we can do as individuals, particularly to support our local authorities, which are often responsible for planning, decision making, rates setting and parking decisions, all of which can have a material impact on the high street experience.

I will take away the hon. Lady’s request and make sure that my hon. Friend the Under-Secretary responds to her. I assure her that the reason for setting up the Retail Sector Council—it includes all sorts of retailers, from farm shops to large online companies, and of course the vital Union of Shop, Distributive and Allied Workers, which is providing so much support to workers in the industry—is to make sure that these conversations can be had on a cross-Government basis, and that policy making can be joined-up.

Oral Answers to Questions

Lisa Cameron Excerpts

Tuesday 1st May 2018 Commons Chamber

[Andrew Griffiths]

Every week, the Secretary of State meets representatives of the business community from across the country, and I hold a forum with small businesses once a month to ensure that the Government are finely attuned to their needs. The Department is determined not only to understand the issues facing small businesses in our country, such as those my hon. Friend raises, but to ensure that legislation is fit for purpose.

[Dr Lisa Cameron (East Kilbride, Strathaven and Lesmahagow) (SNP)]

The all-party group on disability, which I chair, has published an inquiry report highlighting the fantastic contribution of entrepreneurs with disabilities, but they still face many challenges, such as in accessing finance. Will the Secretary of State meet the all-party group to discuss this issue and ensure a truly inclusive economy?

[Andrew Griffiths]

I thank the hon. Lady for the question and the great work the all-party group does. I absolutely recognise that encouraging people with disabilities to start their own businesses and contribute in this way is good not only for the British economy but for them. I would be delighted to meet her to discuss the matter further and to see what we can do to support those businesses, particularly through things such as the British Business Bank.