Crime and Policing Bill

Debate between Baroness Doocey and Baroness O'Grady of Upper Holloway

Wednesday 4th March 2026 Lords Chamber

[Baroness O’Grady of Upper Holloway (Lab)]

My Lords, I will be very brief, partly to remind all noble Lords that the shop workers’ union, USDAW, under Joanne Thomas, the current leader, Paddy Lillis before her and, indeed, John Hannett—the noble Lord, Lord Hannett—has campaigned for years for freedom from fear for a predominantly female workforce facing violence at work. As we have heard, that got a lot worse through Covid. At the time, USDAW was pressing for legislation; nobody listened. I have to commend the Government for listening to the campaign from the grass roots all the way up to the top of USDAW for that protection for workers in that industry.

Having said that, I have looked at the very latest figures from the Health and Safety Executive and from the Labour Force Survey, which show that public-facing workers across a number of industries, sectors and jobs disproportionately face violence at work. More than that, I have heard it from workers themselves. Bus workers, transport workers and hospitality workers have been spat at, assaulted and threatened. I also alight on transport workers, because they too perform a significant act of public service in the work they do. They often face real threats and real assaults because of the job that they do.

I share my noble friend Lord Hendy’s hope that, even if the Government cannot support this amendment, my noble friend the Minister could at least commit to talk to colleagues in the relevant departments to get us around the table to look at a real strategy for prevention of violence and enforcement of the laws we have. Many workers still feel unsafe going to work to earn a living and no worker should face that threat at work.

[Baroness Doocey (LD)]

My Lords, we strongly support the creation of a specific offence of assaulting a retail worker. It sends an important signal to those working in shops at a time when shop theft has surged and the risks to staff have grown. But if this measure applies only to those who work in shops, we risk sending an unintended message to other front-line staff that they somehow count for less.

The Minister previously gave three reasons for rejecting the noble Baroness’s amendment in Committee. First, he said that the case is especially strong for shop workers because they enforce age-restricted sales and are on the front line of theft. We agree that shop workers are at particular risk—that is why we support these clauses—but many other public-facing workers also enforce rules, refuse service and challenge bad behaviour. They too attract anger and sometimes violence.

Secondly, the Minister said that a narrow definition of retail worker is needed for legal clarity, while suggesting that some hospitality workers might be covered by the definition of retail premises in Clause 38. In practice, that causes new uncertainty. It is hard to justify protection for a worker in a café inside a supermarket but not for one in a café next door to a supermarket.