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Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.
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The Parliamentary Under-Secretary of State for Environment, Food and Rural Affairs (Emma Hardy)
It is a pleasure to serve under your chairmanship for the first time, Mr Stuart. I thank the hon. Member for Horsham (John Milne) for bringing forward this debate, which has raised some important issues that I do not think have had the hearing they need in Parliament.
Water scarcity is a huge and pressing issue, and it is particularly brought to mind by the climate change that we can see happening in front of us. As has been mentioned, we have just had one of the driest spring and summers, and I have been involved throughout the year in the national drought group that brings together the Environment Agency and all stakeholders to look at the issue of drought across the country. Next year will be a special anniversary of the situation 50 years ago, in 1976, and I am mindful not to be in a similar situation as a Minister. What we do around water and how we deal with problems of scarcity are therefore very much at the forefront of my mind.
I agree with many of the points that have been made, including about the issue of leakage. In effect, customers are paying for a resource that is literally being spilled out in the wrong place. We have strong targets on leakage, because looking at reducing leakages is one of the big levers to pull in how we deal with and meet the demand for water in future. A 20% reduction by 2027, 30% by 2032 and 50% by 2050 is where we need to get to in reducing leakage, using the baseline of 2017-2018.
The hon. Member for Chippenham (Sarah Gibson) mentioned that her constituency is flooded again. I well remember visiting it with her and seeing the devastation of people mopping water out. They had done a brilliant job by the time we arrived, and I remember being very impressed at how well they had cleared it out, but it is absolutely awful. That shows why we need all the money that we are putting into flood alleviation, and why it is crucial.
I hope that this time the flood alerts and warnings system was more effective. Following last year, we looked at how we could improve that system, which has been upgraded, so I am keen for feedback. I wrote a “Dear colleague” letter—which I know you will have read in great detail, Mr Stuart—about how we can support constituents and businesses with information and contact numbers related to flooding, and I am also keen for feedback on that.
This debate is about our other water problem, however: not flooding, but scarcity. The situation for the people of Tunbridge Wells has been horrific. I have been in regular contact with the chief executive officer of South East Water and the local Member of Parliament. I have made it clear that we think the disruption in Tunbridge Wells is completely unacceptable.
On what happens next in the process, hon. Members will understand that people there are under a boil notice, and South East Water is looking at when that boil notice will be lifted. Importantly, the Drinking Water Inspectorate will do a full investigation that will include interviewing all the relevant people and drawing its conclusions. It is looking into why the problem happened, why it has taken so long to restore supply, and at the company’s important communication with customers.
Emma Hardy
Apologies, Mr Stuart; I should gaze upon you at all times.
Protecting customers, of course, must be one of the top priorities, so I have been chairing one of the multi-agency responses. Normally agencies talk to agencies and Government, but I felt the need to intervene personally in this matter—which I have done three times in the last week—to look at every step that has been taken to resolve the issue, and particularly the concern around communication and making sure that vulnerable people are getting the water that they need.
Alison Bennett
Does the Minister support Liberal Democrat calls, including those of my hon. Friend the Member for Tunbridge Wells (Mike Martin), for the chief executive of South East Water to resign over this issue?
Emma Hardy
At the moment, the chief executive needs to focus on getting the boil water notice removed and getting drinking water back into everybody’s house. Of course, the Drinking Water Inspectorate will be doing a full investigation into exactly what has caused the problem and why it has taken so long to resolve. South East Water is responsible for compensating customers. The changes that we introduced to the guaranteed standards scheme mean that for the first time compensation can be given to people who are under boil notices. Under the previous Government someone under a boil notice did not receive any compensation; we have introduced compensation. Customers will be compensated not only for not having water but for the duration of their boil water notice.
On water scarcity, I agree with many of the points that have been raised. My hon. Friend the Member for North East Hertfordshire (Chris Hinchliff) talked about the over-abstraction of chalk streams and he is absolutely right that that is crucial. Over-abstraction and pollution are the main causes of problems for our chalk streams. One of the reasons that we have such a demand for future water is because we are committed to reducing abstraction, particularly from our chalk streams. He is right to say that we cannot think just about having the reservoirs; we need more actions, including strong and stringent targets to reduce leakage, and we need to look at all our water needs going forward. He was right to highlight—although there seemed to be some amnesia in the Chamber—the years of under-investment in water and in infrastructure more widely. We are getting on with doing many things that should have been done in the last 14 years.
Chris Hinchliff
Briefly, may I encourage the Minister to come to my constituency and see the incredible work being done by the RevIvel campaign, which is trying to restore the Ivel chalk stream? It has a brilliant proposal for a chalk stream-first approach that would restore not just that chalk stream but the whole chalk aquifer and help the Cat Ditch flow again. It would be great to see her there.
Emma Hardy
I thank my hon. Friend for that lovely invite. Visiting a chalk stream sounds beautiful—perhaps in springtime, when it is looking particularly gorgeous, or in summer.
I agree with so many of the points made—even those made by the shadow Minister—about farming, what we can do to support farmers and how we can make it easier for them to store water on their land. At this moment, I cannot commit to saying exactly where my thinking is on this, but I can say I am looking at it extremely closely: how can we make it easier for farms to become more resilient and for farmers to store water when it rains, so that it is there when they need it? I have also been looking closely at the interestingly titled WAGs—I thought that meant something else entirely, but as we all know stands it for water abstraction groups. I have been looking at how they have been doing some of that work.
Robbie Moore
Landscape recovery schemes are a great way of dealing not only with water quality schemes, but with water resilience strategies. Will the Minister commit to working with her colleagues to look at removing the one-year break clause that now exists within landscape recovery schemes, because it makes it very difficult for anyone willing to get involved to sign up?
Emma Hardy
I commit to taking that to the farming Minister to have a thorough look at it. I am acutely aware of how difficult farmers have had it this year. The flooding in the winter and the drought in the summer have been devastating for them, so I am really keen to see what we can do.
There was a call for a campaign on the preciousness of water, but one already exists: the water efficiency fund campaign, the chair of which will be announced in the new year. It is a fund by Ofwat looking into the communications we need around water and how precious it is.
The Liberal Democrat spokesperson, the hon. Member for Westmorland and Lonsdale (Tim Farron), keeps wanting me to give him spoilers, but I will continue to refuse to give spoilers on exactly what will and will not be in the White Paper. As has been announced—he knows this already—we are going to look at having one powerful regulator and a joined-up, comprehensive approach to regulation across the whole of the industry.
I completely agree with the point that was made about fragmentation; there are so many different plans involved in how much water we need. We need to look at how we can streamline this, make it more straightforward and hold people to account for who is delivering what and when. There is much more to come in the White Paper, as well as the legislation following it.
Anna Dixon
I commend the Minister for all she has done so far to address the problems in the water sector, and look forward to the forthcoming water White Paper. I realise she cannot give away too much, but I urge her to look again at some of the recommendations of the People’s Commission on the Water Sector, particularly the idea of a SAGE for water—having an expert advisory panel—and stronger democratic oversight, particularly of catchments. I urge her to look at those ideas again before she finalises her paper.
Emma Hardy
I thank my hon. Friend for the work she has done on the People’s Commission. I have read it, and thought there were some interesting suggestions in it. There is so much consensus on this issue; everyone fundamentally wants the same thing—enough water, including for farmers, growth and the general public. Furthermore, everyone wants to do that in a way that does not damage the environment or too expensive for customers. There is so much consensus on which we can all build when we tackle this issue.
On the issue of performance-related pay, in a report on 5 November, Ofwat highlighted the broader issue of a lack of transparency when it comes to executive remuneration across the water sector. It noted in particular the examples of Yorkshire Water and Thames Water, which made retention payments from the parent company. Due to that, Ofcom will consult on requiring companies to publicly report in full the details of all executive remunerations, including explanations of what the remuneration relates to. This is intended to apply to company accounts in 2025-26. In a nutshell, it will get a better grip on the situation.
Lots of Members mentioned canals. I spoke with the Canal and River Trust and I hear the difficulties it has had, mainly because of the drought. When water becomes more scarce, of course that creates a problem for canals. I acknowledge that it has been a particularly difficult year. Many Members talked about chalk streams. One of the best things we can do to support chalk streams is to reduce over-abstraction.
There were lots of comments about how we will deal with future water use and make sure that we have all the water we need. There is some good news that I think everyone here might become very excited about, as I have. It is the building regulations consultation, which is happening at the moment and lasts until 16 December. If any hon. Member has not responded to that consultation, I encourage them to do so. It is considering how we can make homes more water-efficient, including the use of grey water, water reuse and what potential future standards could be. The outline proposal is for the minimum standard to be reduced from 125 to 105 litres per day and there are even options for a tighter standard, which range from 110 to 100 litres a day.
The consultation is also looking at evidence on water reuse systems in new developments, so there is quite a lot in it. That is really exciting, because these ideas will enable customers to save money on their water bills and on their energy bills, because they will not have to use as much energy to heat their water. They also support the environment and our house building targets. As I say, the consultation is quite exciting, and it closes on 16 December.
We also intend to introduce mandatory water efficiency labelling to help customers to make informed choices about different appliances when they buy products for their home. We believe that intervention alone will save 23 billion litres of water over 10 years. Building new houses to the highest potential for water efficiency leaves room for further growth in the future. There are quite a lot of exciting things happening in this sector. [Interruption.] I am now being coughed at, which I think means that I should shush.
I again thank the hon. Member for Horsham for securing this debate. I am sure it will not be the last time that we talk about the importance of water scarcity. We all have a role to carry the message that water is a precious resource, which is necessary not just for us but for farmers and the environment. I look forward to continuing the debate on this subject in future conversations about water after Christmas. Merry Christmas.