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Select Committee
Edinburgh Napier University, Institute for Employment Studies, British Chambers of Commerce, Federation of Small Businesses, New Challenge, and Employment Related Services Association (ERSA)

Oral Evidence Mar. 12 2025

Inquiry: Get Britain Working – Reforming Jobcentres
Inquiry Status: Closed
Committee: Work and Pensions Committee (Department: Department for Work and Pensions)

Found: You said only 8% of your SME members are engaging with Jobcentre Plus.

Select Committee
University of Portsmouth
 RJ0032 - Get Britain Working: Reforming Jobcentres

Written Evidence Mar. 12 2025

Inquiry: Get Britain Working – Reforming Jobcentres
Inquiry Status: Closed
Committee: Work and Pensions Committee (Department: Department for Work and Pensions)

Found: University of Portsmouth (RJ0032) I have undertaken multiple national and comparative studies of Jobcentre

Deposited Papers
Department for Work and Pensions

Feb. 23 2010

Source Page: Estimating ethnic parity in Jobcentre Plus programmes: A quantitative analysis using the Work and Pensions Longitudinal Study (WPLS). 326 p.
Document: DEP2010-0476.pdf (PDF)

Found: (2006)) and would not seem to form a core aspect of Jobcentre Plus staff duties.

Commons Chamber
Oral Answers to Questions - Mon 07 Oct 2024
Department for Work and Pensions

Mentions:
1: Meg Hillier (LAB - Hackney South and Shoreditch) In my local jobcentre on Mare Street in my constituency, there is an extremely good team of DWP staff - Speech Link
2: Patrick Hurley (Lab - Southport) What recent assessment her Department has made of the effectiveness of Jobcentre Plus in helping people - Speech Link
3: Patrick Hurley (Lab - Southport) Will the Minister set out how the proposed merger between Jobcentre Plus and the National Careers Service - Speech Link
4: Andrew Western (Lab - Stretford and Urmston) The merger of Jobcentre Plus and the National Careers Service will address that, enabling us to get more - Speech Link
5: Josh Newbury (Lab - Cannock Chase) Will the Minister review the value of Jobcentre Plus private contracts to both jobseekers and taxpayers - Speech Link

Written Question
Jobcentres: Digital Technology
Monday 11th November 2024

Asked by: Lisa Smart (Liberal Democrat - Hazel Grove)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if she will make an assessment of the potential merits of requiring the Jobcentre Plus to signpost people to digital inclusion services.

Answered by Alison McGovern - Minister of State (Department for Work and Pensions)

Jobcentre work coaches will consider the range of barriers faced by claimants to best support them into work and to progress in their careers. Digital inclusion is amongst the challenges that some claimants may experience and work coaches are encouraged to take action to address issues relating to poor digital skills and/or digital connectivity (access).

Where claimants have poor Essential Digital Skills, work coaches will consider referral to locally available skills provision to help them address these needs.

Where claimants are digitally excluded due to issues relating to access to digital equipment or connectivity, work coaches are able to use the Flexible Support Fund to procure devices, internet dongles, talk time, and broadband in the home on the basis that this will support labour market progression.

DWP has also ensured that all operational staff in Jobcentres, Universal Credit service centres, Pension Centres, and partnership managers who engage with claimants and stakeholders are able to signpost to information promoting broadband social tariffs.

Select Committee
RJ0001 - Get Britain Working: Reforming Jobcentres

Written Evidence Mar. 20 2025

Inquiry: Get Britain Working – Reforming Jobcentres
Inquiry Status: Closed
Committee: Work and Pensions Committee (Department: Department for Work and Pensions)

Found: Written evidence submitted by Anonymous RJ0001 The aims of Jobcentre Plus is to help people move from

Select Committee
Working Chance
 RJ0088 - Get Britain Working: Reforming Jobcentres

Written Evidence Mar. 26 2025

Inquiry: Get Britain Working – Reforming Jobcentres
Inquiry Status: Closed
Committee: Work and Pensions Committee (Department: Department for Work and Pensions)

Found: To ensure our submission is rooted in evidence, our response uses feedback from our frontline staff

Lords Chamber
“Get Britain Working” White Paper - Wed 27 Nov 2024
Department for Work and Pensions

Mentions:
1: None every week or fortnight, people can have a jobcentre in their pocket. - Speech Link
2: Baroness Stedman-Scott (Con - Life peer) The merging of Jobcentre Plus and the National Careers Service is a significant move. - Speech Link
3: Baroness Sherlock (Lab - Life peer) It is a marked difference from the other place, but plus ça change. - Speech Link
4: Baroness Browning (Con - Life peer) My Lords, on Friday morning, I was in a Jobcentre Plus office with a 50 year- old woman who has always - Speech Link

Select Committee
The Poverty Alliance
 RJ0076 - Get Britain Working: Reforming Jobcentres

Written Evidence Mar. 20 2025

Inquiry: Get Britain Working – Reforming Jobcentres
Inquiry Status: Closed
Committee: Work and Pensions Committee (Department: Department for Work and Pensions)

Found: The purpose, culture and approach of the Jobcentre Plus (JCP) network is critical to progressing these

Deposited Papers
Department for Work and Pensions

Jul. 14 2011

Source Page: The Work Capability Assessment: a call for evidence: year 2 independent review. 19 p.
Document: DEP2011-1225.pdf (PDF)

Found: Broadly speaking, after initial contact with Jobcentre Plus to make a claim for ESA claimants will be