Question to the Department of Health and Social Care:
To ask Her Majesty's Government what plans they have to require hospitals to implement special redirection units by their entrances to reroute patients who might not need urgent treatment.
We have no plans to do so. A number of streaming and redirection models are used by National Health Service trusts, which are determined locally to suit the needs of their community. These are supported by nationally led initiatives such as streaming and redirection tools at the entrances to emergency departments. The urgent care self-service tool is a kiosk-based service for patients who arrive at accident and emergency departments and urgent care settings with no pre-booked arrival time, directing them to the most appropriate care. Further support is given through NHS 111, which can facilitate direct booking through to emergency departments, urgent treatment centres, pharmacists and primary care.