Hospitals: Repairs and Maintenance

(asked on 7th February 2022) - View Source

Question to the Department of Health and Social Care:

To ask Her Majesty's Government what plans they have to require hospitals to implement special redirection units by their entrances to reroute patients who might not need urgent treatment.


Answered by
Lord Kamall Portrait
Lord Kamall
This question was answered on 1st March 2022

We have no plans to do so. A number of streaming and redirection models are used by National Health Service trusts, which are determined locally to suit the needs of their community. These are supported by nationally led initiatives such as streaming and redirection tools at the entrances to emergency departments. The urgent care self-service tool is a kiosk-based service for patients who arrive at accident and emergency departments and urgent care settings with no pre-booked arrival time, directing them to the most appropriate care. Further support is given through NHS 111, which can facilitate direct booking through to emergency departments, urgent treatment centres, pharmacists and primary care.

Reticulating Splines