Employment Tribunals Service: Artificial Intelligence

(asked on 24th February 2026) - View Source

Question to the Ministry of Justice:

To ask His Majesty's Government what assessment they have made, if any, of whether the use of generative AI tools for drafting by claimants is a contributing factor to the increase in employment tribunal cases; and what steps they are taking to ensure that employment tribunal processes are efficient and resilient.


Answered by
Baroness Levitt Portrait
Baroness Levitt
Parliamentary Under-Secretary (Ministry of Justice)
This question was answered on 4th March 2026

The Government is aware of the increased use of generative AI. Some stakeholders have reported that some potential Employment Tribunal claimants are using generative AI to provide a view on the strengths of their potential claim or to help with drafting elements of their claim. While no formal assessment has been made of the impact of generative AI on the caseload, to acknowledge changing behaviour, HMCTS has developed its own ‘Responsible AI Principles’ guidance to ensure use of AI in the courts and tribunals is appropriate, safe and controlled.

The Government is taking steps to increase the efficiency and resilience of the Employment Tribunal through the recruitment of additional judges, deploying Legal Officers actively to manage cases, the development of modern case management systems and the use of remote hearing technology. We continue to monitor demand in the Employment Tribunal and will consider any further actions needed to manage this.

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