Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, if he will have discussions with EP Group on their compliance with agreements made with the Communication Workers Union on reform of the Universal Service Obligation; and whether he has assessed the adequacy of the performance of Royal Mail’s Optimised Delivery Model trials in delivering service improvements.

The government engaged with EP Group and the Communication Workers Union (CWU) throughout the process of Royal Mail’s ownership transition. The Deed of Undertaking we agreed with the new owner includes a commitment from EP Group that they will continue to recognise the unions and abide by the future terms of legally binding agreements they make with them.

We will continue to monitor compliance with these undertakings and maintain dialogue with all parties to ensure that agreed protections and principles are upheld.

Royal Mail and the CWU agreed to run pilots in selected offices to design, test and review the operation of the proposed delivery model in response to Ofcom’s USO changes. The government does not have a role in the operational decisions of the business.