Credit Reference Agencies

(asked on 11th June 2026) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what assessment she has made of the adequacy of the length of time Credit Reference Agencies retain information on defaults; and what assessment she has made of the potential merits of limiting that length of time, including to support people seeking to recover their financial standing.


Answered by
Rachel Blake Portrait
Rachel Blake
This question was answered on 17th June 2026

Credit files play an important role in supporting informed and responsible lending decisions. They should contain factual information, including records of defaults, which typically form a key part of lenders’ assessments of creditworthiness. Organisations that report such information to credit reference agencies are expected to follow the Principles for the Reporting of Arrears, Arrangements and Defaults at Credit Reference Agencies, available at: https://www.scoronline.co.uk/wp-content/uploads/2021/05/Principles-for-the-Reporting-of-Arrears-Arrangements-and-Defaults-at-Credit-Reference-Agencies-version-2a-final-updated-to-refer-to-GDPR-and-DPA-2018.pdf.

Information on defaults is generally retained on a credit file for six years before being removed automatically. This reflects long-standing industry practice within the wider regulatory and data protection framework and the importance of this information to lenders’ assessments of creditworthiness. However, lenders do not all assess applications in the same way and an individual’s financial circumstances may be considered more broadly than credit file information alone.

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