Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, if he will make an assessment of the adequacy of the compliance by energy companies with their standard licence conditions in the context of ensuring people understand the costs that constitute their energy bills.

The Supplier Licence Conditions (SLCs) were put in place by the industry regulator Ofgem, so it is for them to make any assessment of supplier compliance to these rules. However, this Government does take the issue of clear, accurate billing very seriously.

According to the SLCs set by Ofgem, suppliers must take all reasonable steps to reflect accurate meter readings in bills or statements sent to customers where these have been provided by a customer or obtained by the supplier.