Question to the HM Treasury:

To ask the Chancellor of the Exchequer, whether his Department is taking steps to help ensure that customers of Azure Services Ltd who were impacted by the mis-selling of loans for timeshares at the Golden Sands Resort in Malta have been (a) identified and (b) offered financial redress through the Barclays Bank remediation programme.

The Government does not hold information on how many customers who took out loans from Barclays Partner Finance which were brokered through Azure Services have been offered redress.

However, the Government understands that Barclays Partner Finance has begun communicating next steps to customers on how they can obtain redress for loans that were brokered through Azure Services. The Government notes that the remediation programme will be undertaken in phases, and that groups of customers will receive communications at different times. More detail on the remediation programme can be found at: https://www.barclayspartnerfinance.com/home/personal/azure/

The Financial Conduct Authority (FCA) holds regular meetings with Barclays Partner Finance to monitor progress on the remediation programme for customers of Azure Services. The Treasury engages regularly with the FCA on the remediation programme to understand how it is progressing.