Question to the HM Treasury:

To ask the Chancellor of the Exchequer, pursuant to the Answer of 8 September 2022 to Question 47726 on Azure Services: Loans, how many and what proportion of affected customers have been offered financial redress.

The Government does not hold information on how many customers who took out loans from Barclays Partner Finance which were brokered through Azure Services have been offered redress.

However, the Government understands that Barclays Partner Finance has begun communicating next steps to customers on how they can obtain redress for loans that were brokered through Azure Services. The Government notes that the remediation programme will be undertaken in phases, and that groups of customers will receive communications at different times. More detail on the remediation programme can be found at: https://www.barclayspartnerfinance.com/home/personal/azure/

The Financial Conduct Authority (FCA) holds regular meetings with Barclays Partner Finance to monitor progress on the remediation programme for customers of Azure Services. The Treasury engages regularly with the FCA on the remediation programme to understand how it is progressing.