Voice over Internet Protocol: Fraud

(asked on 1st June 2026) - View Source

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, what assessment her Department has made of the potential impact of the migration from Public Switched Telephone Network to digital landline services on the number of (a) scam and (b) caller ID spoofing telephone calls.


Answered by
Kanishka Narayan Portrait
Kanishka Narayan
Parliamentary Under Secretary of State (Department for Science, Innovation and Technology)
This question was answered on 4th June 2026

The Government is committed to ensuring that any risks from the industry-led migration of the analogue Public Switched Telephone Network (PSTN) to digital Voice over Internet Protocol (VoIP) are mitigated for everyone across the UK. Ofcom have confirmed that VoIP technology is more resilient, more secure, enables better quality phone calls, and can be used to block scam and spoofed calls. For example, BT Digital Voice blocks over 17,000 scam calls every day.

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