Question to the Department for Transport:

To ask the Secretary of State for Transport, whether she has had recent discussions with Great Western Railway on improving customer satisfaction of services in (a) West Dorset constituency and (b) other areas.

Department officials have regular discussions with Great Western Railway (GWR) on matters related to customer satisfaction on its services, including those that run through West Dorset. The operator is held to account for its performance both at stations and on trains.