Thameslink Rail: Season Tickets

(asked on 6th September 2021) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, whether he has had discussions with Thameslink on providing reimbursements to rail passengers who have purchased a (a) flexible, (b) monthly and (c) annual season ticket and have been affected by the reduced weekday timetable from 26 July 2021.


Answered by
Chris Heaton-Harris Portrait
Chris Heaton-Harris
Secretary of State for Northern Ireland
This question was answered on 13th September 2021

The introduction of a reduced weekday timetable from 26 July 2021, and further amended on 6 September, is a temporary measure in response to COVID-19 related challenges. The recently published timetable has considered passenger usage and anticipated demand levels which are still significantly below pre-pandemic levels. There will be no additional compensation for season ticket holders unless their journey is delayed, as services are still available for passengers to use. If passengers are delayed, based on the published timetable, then they can claim delay repay from 15 minutes as usual.

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