Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps her Department is taking to improve bus transport for people with hidden disabilities.

The Government is committed to improving bus services right across the country, so they are more inclusive and enable disabled people to travel safely, confidently and with dignity, including people with hidden disabilities. On 1st October 2024, the first phase of the Public Service Vehicles (Accessible Information) Regulations 2023 came into force, meaning that newer vehicles providing local services must provide accessible audible and visible information on stops, destinations and diversions. The majority of services will need to comply by October 2026.

On 17th December, the government introduced a new Bus Services Bill that will give local leaders the freedom to take decisions to deliver their local transport priorities and ensure networks meet the needs of the communities who rely on them, including for disabled people. The Bill includes measures to make the design of bus and coach stations and stops safer and more accessible, and sets requirements for training for staff on disability-assistance and disability awareness to ensure bus drivers and staff dealing directly with the travelling public are better informed of the rights and needs of disabled passengers.