Asked by: Brian Mathew (Liberal Democrat - Melksham and Devizes)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, what steps her Department is taking to support (a) prison and (b) probation staff.
Answered by Jake Richards - Assistant Whip
By the nature of their roles, HMPPS staff can come into contact with some of the most challenging and dangerous people in our society. We want to ensure all staff, whether they are based in prisons or probation, feel proud to work for HMPPS and feel supported to carry out their challenging roles.
By the end of September, mandatory Protective Body Armour will be rolled out for use in Close Supervision Centres, Separation Centres, and Segregation Units in the Long-Term High Security Estate. These units hold some of the most dangerous and challenging prisoners. We are trialling the use of Conductive Energy Devices, known as “tasers”, by specialist staff to assist them in dealing with the most serious incidents in adult male prisons
Within prisons, the Enable Programme aims to transform prisons over the medium term, through a series of workforce and regime changes that will change how HMPPS trains, develops, leads and supports prison staff to ensure that they feel safe, supported, valued and confident in their skills and their ability to make a difference.
We continue to invest in probation, and plan to onboard 1,300 trainee probation officers by March 2026 in addition to the 1,057 already onboarded last year. We are committed to ensuring that workloads for probation staff are sustainable and ensure protection of the public. That is why we have commissioned the ‘Our Future Probation Service’ Programme to deploy new technologies, reform processes, and ensure prioritisation of probation staff time.
Within HMPPS, we provide extensive mental health support, including a 24-hour helpline, confidential counselling, and online wellbeing services. Our Trauma Risk Management practitioners and Care Teams provide further support following any incidents while on duty. The Employee Assistance Programme (EAP) offers confidential 24/7 telephone helpline for counselling and provides a range of wellbeing and health promotion workshops. Critical incident support is available to staff onsite within two hours of the incident taking place. EAP also delivers reflective sessions which are a proactive mental ill health preventative intervention. The sessions focus on the impact of traumatic events at work, helping employees to develop coping strategies and preventing an adverse impact on their professional and private life.
A new well-being support model has been established across HMPPS, with staff support and wellbeing leads for both prison and probation. Their role includes promoting and coordinating wellbeing services, reviewing Peer Support Services, and liaising with HR and other key stakeholders. Area wellbeing plans are in place, concentrating on workplace wellbeing interventions. HMPPS is retendering Occupational Health (OH) and EAP contracts, prompting a full review of staff support services. There is current provision of comprehensive OH and EAP services to proactively and reactively address the impact of work on health.
Asked by: Brian Mathew (Liberal Democrat - Melksham and Devizes)
Question to the Department for Transport:
To ask the Secretary of State for Transport, what steps she is taking to improve rail services in rural areas of the South West.
Answered by Simon Lightwood - Parliamentary Under-Secretary (Department for Transport)
This government is committed to improving rural rail services in the South-West, and public ownership and the creation of Great British Railways will help to deliver this.
We are striving to enhance connectivity and increase service frequency across underserved communities to the benefit of passengers provided it is affordable for the UK taxpayer.
Wiltshire local authority is receiving £18.6 million of capital Local Transport Grant and over £1.3million in revenue funding from the Local Transport Grant over this Spending Review period which will help to improve transport in their local area.
Asked by: Brian Mathew (Liberal Democrat - Melksham and Devizes)
Question to the Ministry of Housing, Communities and Local Government:
To ask the Secretary of State for Housing, Communities and Local Government, what discussions her Department has had with the National Trading Standards Estate Agency Team on the (a) prevalence of conditional selling practices by estate agents and (b) the effectiveness of that Agency's enforcement of the Estate Agents Act (1979) in relation to conditional selling.
Answered by Matthew Pennycook - Minister of State (Housing, Communities and Local Government)
It is unacceptable for estate agents to withhold offers from sellers because the potential buyer declines to use their additional services. Where there is evidence of such practices, agents can face sanctions including a ban.
The government is committed to protecting people from abuse and poor service at the hands of unscrupulous property agents and to improving estate agent standards more generally.
The National Trading Standards Estate Agency Team (NTSEAT) is the lead estate agent enforcement authority. Alongside local authority Trading Standards teams, they are responsible for ensuring estate agents comply with the Estate Agents Act 1979 and other relevant legislation. NTSEAT have powers to issue warnings and banning orders against rogue agents. In cases of conditional selling, it is essential that any misconduct or manipulation in the offer process is reported to help build a clearer picture of the problem and support potential investigations.
My Department engages regularly with NTSEAT to discuss how best to address specific issues, including conditional selling, and continue to look at options to improve standards across the estate agent sector.
Asked by: Brian Mathew (Liberal Democrat - Melksham and Devizes)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, if he will make an assessment of the adequacy of waiting times for specialist gender services for under-18s.
Answered by Karin Smyth - Minister of State (Department of Health and Social Care)
The Government and NHS England are committed to implementing the recommendations of the Cass Review in full. NHS England developed an ambitious two-year action plan which sets out how they will continue to transform and improve gender services, helping to tackle waiting lists, whilst ensuring safe and holistic care.
The Government recognises that waiting times for Children and Young People’s gender services are too long, and we are determined to change that. NHS England has opened three children and young people’s gender services in the North-West, London, and Bristol.
A fourth service is anticipated to open in the East of England later this year. NHS England is aiming to deliver a gender clinic in each region of England by 2026. This will bring services closer to the homes of those who need them, and will help tackle waiting times.
Asked by: Brian Mathew (Liberal Democrat - Melksham and Devizes)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what steps his Department is taking to increase the availability of hearing tests.
Answered by Karin Smyth - Minister of State (Department of Health and Social Care)
We are committed to transforming diagnostic services and will support the National Health Service to increase diagnostic capacity to meet the demand for diagnostic services, including for audiology services such as hearing tests. Our Elective Reform Plan commits to transforming and expanding diagnostic services and speeding up waiting times for tests.
NHS England is supporting provider organisations and integrated care boards, who are the commissioners of audiology services, to improve performance and reduce waiting lists. This includes capital investment to upgrade audiology facilities in NHS trusts, expanding audiology testing capacity via community diagnostic centres, and direct support through a national audiology improvement collaborative.
The 2025 Spending Review confirmed over £6 billion of additional capital investment over five years across new diagnostic, elective, and urgent care capacity. Further details and allocations will be set out in due course.
Asked by: Brian Mathew (Liberal Democrat - Melksham and Devizes)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what assessment he has made of trends in the level of HPV vaccine uptake in different local authorities.
Answered by Ashley Dalton - Parliamentary Under-Secretary (Department of Health and Social Care)
Human papillomavirus (HPV) vaccine coverage is presented for England at national, National Health Service commissioning region, and local authority levels. HPV vaccine uptake is known to vary by local authority, and assessments of trends by locality are ongoing.
Vaccine coverage data for the routine school-aged HPV immunisation programme in England, including for the 2023 to 2024 academic year, is available at the following link:
https://www.gov.uk/government/collections/vaccine-uptake#hpv-vaccine-uptake
Asked by: Brian Mathew (Liberal Democrat - Melksham and Devizes)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the potential merits of a national register of defibrillators.
Answered by Ashley Dalton - Parliamentary Under-Secretary (Department of Health and Social Care)
The Circuit is the independently operated national automated external defibrillator databased, developed by a partnership of the British Heart Foundation, the National Health Service, the Resuscitation Council UK, and the Association of Ambulance Chief Executives. The Circuit provides a national database of where defibrillators can be found so that ambulance services can quickly identify the nearest defibrillator.
There are now over 100,000 defibrillators in the United Kingdom registered on The Circuit. There are no plans to establish a separate national register.
Asked by: Brian Mathew (Liberal Democrat - Melksham and Devizes)
Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State for Energy Security and Net Zero, what steps he is taking to help support homeowners to meet the costs of remedial work caused by foam roof insulation installed using a government grant.
Answered by Miatta Fahnbulleh - Parliamentary Under-Secretary (Housing, Communities and Local Government)
There is no government financial assistance available to have insulation removed. Any measures fitted under government schemes must be fitted to the highest standards with issues promptly and properly rectified. In any instance where insulation is installed improperly under a government-backed scheme, consumers are entitled to remediation by their installer or, failing that, the guarantee at no cost to the consumer.
Installations of any insulation under current Government schemes must be installed in accordance with the PAS 2030 and PAS 2035 standards. The TrustMark website contains further guidance on how consumers can complain if things go wrong and the dispute resolution process: https://www.trustmark.org.uk/homeowners/if-things-go-wrong.
Asked by: Brian Mathew (Liberal Democrat - Melksham and Devizes)
Question to the Ministry of Housing, Communities and Local Government:
To ask the Secretary of State for Housing, Communities and Local Government, whether her Department has made an assessment of the potential merits of including water companies as a statutory consultee in the planning process to advise on (a) the impacts on the water network and (b) how these impacts can be mitigated.
Answered by Matthew Pennycook - Minister of State (Housing, Communities and Local Government)
I refer the hon. Members to the answer given to Question UIN 60676 on 23 June 2025.
Asked by: Brian Mathew (Liberal Democrat - Melksham and Devizes)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what steps her Department is taking to reduce the backlog of people waiting for tribunals as part of their PIP application process.
Answered by Stephen Timms - Minister of State (Department for Work and Pensions)
The Department understands the potential effect of waiting for a tribunal hearing, which is why our aim is to make the right decision as early as possible in the claim journey so that people can get the support they are entitled to, without the need for an appeal. When a claim reaches the appeal stage, the Department can lapse the appeal where evidence supports a change in decision which is favourable to the customer.
Appeals are lodged with, and administered by, HM Courts and Tribunals Service (HMCTS). A variety of factors can affect the number of cases cleared by the Tribunal including the complexity of the issue in dispute; the availability of panel members assigned to a particular venue; and if an appeal is adjourned (which may be directed by the judge for a variety of reasons, such as to seek further medical evidence). Any increase to the live load is monitored, and investigated, locally.