Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what reports he has received on local Jobcentre Plus offices developing their own claimant communications rather than using those produced by his Department.

The Department doesn’t produce any reports on local jobcentres developing their own claimant communications. The Department has guidelines on the intranet for all Jobcentre Plus offices about the use of locally-developed claimant communications. These guidelines make it clear what can and cannot be produced locally.