Question to the Department for Transport:

To ask the Secretary of State for Transport, what information his Department holds on commercial usage of DVLA vehicle keeper requests that result in failed parking charge notices.

The law permits the Driver and Vehicle Licensing Agency (DVLA) to disclose information to allow the management of parking on private land. Information is provided as a first point of contact to help investigate alleged parking breaches, determine any liability and to help resolve disputes. The information is provided only to companies that are members of an appropriate accredited trade association and are subject to auditing to ensure the information provided is used appropriately.

Private parking operators must follow a code of practice and have processes for private parking charges to be challenged, including referral to an independent appeals service. Motorists may decide to appeal private parking charges for a range of reasons. This is a matter for the private parking sector and the information requested is not held. The DVLA monitors complaints and takes appropriate action, particularly where issues with operators or specific car parks appear to be recurrent.