Question to the Department for Environment, Food and Rural Affairs:

To ask the Secretary of State for Environment, Food and Rural Affairs, if he will ensure that local communities are compensated by water companies for sewage discharges.

Ofwat, the independent economic regulator, sets specific performance targets for companies in the five-yearly price review. Where companies fail to meet these targets, including pollution incidents, they must reimburse customers through lower water bills.

Additionally, under new proposals set out by this Government on the Guaranteed Standards Scheme, households and businesses will be entitled to higher payments from water companies when basic services are not met. This includes payments for incidents of internal and external sewer flooding to a customer’s property.

In October 2024, the Secretary of State and the Welsh Government launched an Independent Commission, led by Sir Jon Cunliffe, into the water sector and its regulation, in what is expected to form the largest review of the industry since privatisation. These wide-ranging recommendations will form the basis of further legislation to attract long-term investment and clean up our waters for good.