Question to the Department for Transport:

To ask the Secretary of State for Transport, what recent assessment her Department has made of the adequacy of training and skills available within local transport authorities to effectively (a) manage and (b) resolve issues related to Real-Time Information data provision and accuracy.

The government is committed to delivering better bus services, and part of this work is working closely with bus operators and local transport authorities to improve the information available to passengers about their bus services. The Bus Open Data Service (BODS) was launched in 2020 and requires all bus operators of local services in England to provide passengers with high-quality, accurate and up-to-date passenger information including timetables, fares, tickets and vehicle location information. Bus operators are obliged to have working systems to provide real-time information for bus services in order to fulfil the requirements of the Public Service Vehicles (Open Data) (England) Regulations.

As part of this work, the government understands the importance of having real time information widely accessible in a range of spaces that passengers use, and is conscious of the need to continually consider new ways to improve access to real-time information, whilst staying in line with wider government digital and data strategies.

The government also recognises the importance of building local transport authority (LTA) capacity and capability to improving bus services. The government has allocated funding in 25/26 to each LTA in England outside London to support the capacity and capability of local areas. This builds on the work of the government-funded Bus Centre of Excellence which seeks to deliver a long-term programme of activities to support and upskill the bus sector.