Question to the Attorney General:
To ask the Attorney General, if she will publish a list of the (a) dates when the case management system experienced its ten longest outages, (b) the number of hours the case management system could not be used on each date and (c) whether each outage was (i) planned or (ii) unplanned between 1 April and 30 September 2023.
Planned outages are normally scheduled outside the CPS core working hours (Mon-Fri 7am to 7pm and Saturday 8am – 1pm) to minimise impact.
The table below sets out:
a) Days and dates when the case management system (CMS) experienced its ten longest outages;
b) The number of hours the case management system could not be used on each date; and
c) whether each outage was planned or unplanned.
Outage Start | Outage End | Duration (Hrs/Mins) | Planned / Unplanned |
Sunday 23/04/2023 08:00 | 23/04/2023 13:00 | 05:00 | Planned |
Tuesday 25/04/2023 19:15 | 25/04/2023 23:30 | 04:15 | Planned |
Thursday 11/05/2023 19:00 | 11/05/2023 20:00 | 01:00 | Unplanned |
Wednesday 07/06/2023 19:15 | 07/06/2023 20:45 | 01:30 | Planned |
Tuesday 27/06/2023 17:30 | 27/06/2023 21:30 | 04:00 | Planned |
Tuesday 11/07/2023 19:15 | 12/07/2023 00:15 | 05:00 | Planned |
Friday 04/08/2023 17:36 | 04/08/2023 20:28 | 02:52 | Unplanned |
Sunday 06/08/2023 08:00 | 06/08/2023 13:30 | 05:30 | Planned |
Wednesday 16/08/2023 13:00 | 16/08/2023 15:11 | 02:11 | Unplanned |
Saturday 19/08/2023 14:00 | 20/08/2023 19:00 | 29:00 | Planned |