Question to the Attorney General:

To ask the Attorney General, on how many working days did the Crown Prosecution Service’s case management system experience (a) planned and (b) unplanned outages that prevented staff from accessing the system between 1 April and 30 September 2023.

Planned outages

There were two planned outages on working days, namely 25th April and 27th June.

Further, there was a planned outage on the weekend of Saturday 19th August to Sunday 20th August, which included an outage during the CPS core working hours of Saturday morning.

Unplanned outages

There were three unplanned outages, namely on the 4th August, 16th August, and 17th August.

Further, there were two periods on the 20th June and 15th August of degraded service. During these periods some users were not able to log in to the system.