Question to the Ministry of Defence:

To ask the Secretary of State for Defence, what steps he is taking to reduce processing times for veterans' claims under the Armed Forces Pension Scheme.

Standard pension claims are generally being processed within published service standards and current performance remains high, with pension payments continuing to be made accurately and on time. The Ministry of Defence continues to work with its pension administrators to ensure Armed Forces Pension Scheme (AFPS) benefits are processed as efficiently as possible.

The Department is implementing a range of improvements aimed at enhancing service delivery, including the introduction of the Compendia Touch system to streamline case management, ongoing process improvements, and consideration of opportunities to increase processing capacity and automation. These measures are intended to improve productivity and maintain efficient processing times for AFPS members.