Railways: Ticket Offices

(asked on 7th November 2023) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what information his Department holds on the proportion of time that ticket offices were not open during their regulated hours at (a) Avanti West Coast, (b) Chiltern, (c) C2C, (d) East Midlands, (e) Greater Anglia, (f) Great Western Railway, (g) Govia Thameslink Railway, (h) LNER, (i) Northern Trains, (j) Southeastern, (k) South Western Railway, (l) Transpennine Express and (m) West Midlands Trains in each of the last 12 months.


Answered by
Huw Merriman Portrait
Huw Merriman
Minister of State (Department for Transport)
This question was answered on 13th November 2023

The Department receives a range of management information to support effective contract management. This data is provided under terms of commercial confidentiality and cannot be released. It is the train operating companies' responsibility to comply with their regulated hours (schedule 17).

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