Revenue and Customs: Telephone Services
(asked on 10th November 2015) - View Source
Question to the HM Treasury:
To ask Mr Chancellor of the Exchequer, what the budget was for staff answering calls to tax offices in each year since 2007-08.
This question was answered on 20th November 2015
HM Revenue and Customs does not hold this information, owing to the fact that resource is now moved flexibly within the organisation to deliver customer service.