Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, what discussions he has had with Evri and other delivery companies on the potential impact of unreliable parcel delivery on small businesses.

The proper functioning of postal services is vital for small businesses. Delivery companies must provide a good service to their customers and reduce the number of lost, delayed or improperly delivered parcels. However, Evri and other delivery companies are independent businesses, the government has no role in their operational decisions.

Ofcom is the independent regulator of postal services. Ofcom publishes an annual report summarising its monitoring programme on its website: www.ofcom.org.uk/postal-services/information-for-the-postal-industry/monitoring_reports.