Welfare Reform Bill

Yvonne Fovargue Excerpts

Wednesday 15th June 2011 Commons Chamber

[Maria Miller]

There have already been conversations with local government, and as I think Opposition Front Benchers hinted at, there was a broad welcome for the proposals. We shall certainly be working with local authorities to make sure that what happens is exactly what the hon. Gentleman was talking about; the spread of best practice will be critical.

The amendment seems to have taken no notice of the national provision of payments on account that DWP will provide under clause 98. Budgeting advances—the replacement scheme for social fund budgeting loans—will be very similar to budgeting loans, which have been hugely successful and largely self-financing. Budgeting advances will be targeted at those who are least likely to be able to access mainstream lending. That will help to ensure that vulnerable people are not driven to illegal lenders, which is rightly of concern to Opposition Members.

Short-term advances—the replacement scheme for interim payments and crisis loan alignment—will ensure that people who face financial need as a result of problems with their benefit claims will, if they are eligible, be able to access financial assistance through interest-free advances of their benefit. The grounds for eligibility will be set out clearly in regulations.

Another element of the amendment is a requirement for the Secretary of State to publish a proposal for a replacement scheme, based on wide consultation with stakeholders. We are already taking that approach in our discussions about replacement schemes. We will soon publish our response document to our call for evidence, which was based on wide consultation with lobby groups and local authorities. There will be a large amount of information and evidence for Members to consider.

The amendment requires local authorities to set up an independent appeals mechanism, but as I have already said, local authorities will be able to set up an internal review mechanism if they think it appropriate. Furthermore, the local government ombudsman offers a fair and impartial service for people who are dissatisfied with a decision made by their local authority.

In conclusion, the national scheme of payments on account and the local provision, as delivered by local authorities and the devolved Administrations, will provide well-considered replacements for the discretionary social fund, and will make sure that we are supporting more effectively than is currently the case the vulnerable individuals we have discussed today. With those reassurances, I hope Members feel it appropriate to withdraw their amendments, and we can press forward with the Bill.

[Yvonne Fovargue (Makerfield) (Lab)]

As we have heard, the discretionary social fund currently consists of budgeting loans for managed expenditure, crisis loans for emergencies and community care grants for essential household items such as cookers and beds for certain groups—for example, vulnerable people who are moving into new accommodation. The provision is national and acts as a safety net for benefit recipients facing essential expenditure they cannot meet.

It bears repeating that in 2009-10, there were 640,000 applications for community care grants and 3.64 million applications for crisis loans. That demonstrates the scale of the activity we are asking local authorities to take on. It is no small task, but it is absolutely vital to the financial well-being of many of the poorest and most vulnerable people in our society. Although an alignment scheme will be introduced—in effect, allowing advance payment of benefit—I have seen from experience how important it is that people can claim a community care grant, which does not have to be paid back, for their living expenses. It does not put people on the lowest possible income into debt. Without that, people will be driven into the arms of the high-cost lenders, which will reduce their chances of managing their debts successfully. That will put more strain on other services—for example, the health service—due to the increase of stress and depression caused by the cycle of low income and debt.

Proposals were outlined in 2011 to transfer to local authorities, with guidance, the funds currently used, but there will be no new statutory duty for how the money is to be used. It will not be ring-fenced. Local authorities have numerous calls on their expenditure at present, and without ring-fencing we cannot guarantee that the provision will go to those who are most in need. I envisage a number of different policies and that some vulnerable people will lose the right to apply for emergency support. They may be trapped between two local authorities with differing policies.

[Bill Esterson (Sefton Central) (Lab)]

My hon. Friend talks about the involvement of local authorities. Several of my constituents have contacted me about a situation that arose when the computer system in Sefton council’s housing office was down for six weeks. The staff advised my constituents to get crisis loans until the problem was fixed. I cannot understand how the Government’s proposals will make it possible for those staff to provide any kind of crisis support. Does my hon. Friend agree?

[Yvonne Fovargue]

I do. It is difficult for local authorities to provide a consistent service. As we have heard, people who are fleeing domestic violence will have an especially difficult time as they move from one local authority to another overnight. How will they be treated?

[Maria Miller]

I apologise for intervening on the hon. Lady, but may I clarify that people will be able to access that sort of money through payments on account, as I outlined?

--- Later in debate ---

[Yvonne Fovargue]

I shall return to the issue of domestic violence. Who will be the responsible authority? If people move overnight to interim accommodation, whose policies will prevail? There are problems at the moment with local authorities taking responsibility. I know of situations in which one local authority says, “These people can’t come back to us,” and the other says, “We don’t want to accept them.”

[Jeremy Corbyn (Islington North) (Lab)]

My hon. Friend makes an important point. This is a serious and acute problem in London. Given that the boroughs are geographically small, people who move at a time of crisis are not aware of what borough they are moving to and from, and the situation can be disastrous for their future housing options. Central Government direction is needed, and there must be complete ring-fencing and a statutory requirement on each local authority because otherwise the most vulnerable will be short-changed as a result of demands for expenditure—albeit understandable demands—in other areas of a local authority.

[Yvonne Fovargue]

I completely agree. The Government’s approach seems to be predicated on a view that local management will more accurately assess local people’s needs and use a range of local provision and services to support people in need, but that argument is flawed.

We have heard mention of credit unions and charitable support, as well as recycled furniture outlets and food banks. However, let me cite the example of an individual whose washing machine or cooker breaks down. They might be given a recycled product, but such goods are often much less energy-efficient than new goods, so that person will face higher fuel costs and will have no choice but to pay them with more of their low income. Such goods also lack a guarantee and have questionable reliability, so the approach might well be a false economy.

There is also a question of whether charities will be able to sustain continuing demand and, importantly, of whether the dignity of the individual will be adequately protected. I have heard many people—young and old—say, “I am not asking for charity. I do not want charity.” I fear that people will be deterred from applying to any scheme under which they will be referred to a charity and that they will therefore be forced into the hands of the high-cost lenders and credit companies.

[Oliver Heald (North East Hertfordshire) (Con)]

I might have misunderstood the hon. Lady, but is she really criticising the charities that provide such services? For example, councils for voluntary service provide excellent second-hand furniture facilities. These charities are not undignified, but offer an extremely worthwhile service through which they provide good quality goods at reasonable prices.

[Yvonne Fovargue]

I absolutely accept that, but some people do not want to be forced to use such charities as their only course of action. Vulnerable people on low incomes have a great sense of pride when claiming benefit. I absolutely believe that forcing individuals into the arms of charity will mean that they will instead go to high-cost lenders.

[Oliver Heald]

rose—

[Yvonne Fovargue]

I will not give way. I want to move on to the lack of an appeals process.

I regret the loss of the extremely useful digest published by the social fund commissioner that gave an overview of appeals and reviews. That was an invaluable tool for advisers. It assisted them to help their clients to obtain their rights consistently. Such consistency is extremely important. Without a universal scheme, it will be lost, so vulnerable claimants will be left with a patchy and inconsistent service. People might have a right of appeal or independent review but, depending on local authorities’ policies, one side of the street could well get a cash grant while the other side would be given advice about which charity to approach. In the context of homelessness, I have seen that one local authority’s interpretation of “advice and assistance” can be very different from that of the local authority that gives people a list of private landlords.

[Jeremy Corbyn]

I am glad that my hon. Friend brings up the issue of private landlords because the majority of the people about whom we are talking—certainly in London, but possibly in the rest of the country—tend to live in private rented accommodation, which is often unregistered and usually incredibly energy-inefficient, certainly compared with council and housing association accommodation and most owner-occupied properties. These people therefore face higher energy costs and their permanency of accommodation is more vulnerable. We need to take account of the fact that we will be throwing people into the most vulnerable housing sector of all those available.

[Yvonne Fovargue]

I agree. This is no way to treat vulnerable individuals who are trying to obtain life’s necessities. I urge hon. Members not to legislate for the Government’s proposals before a robust, effective and consistent alternative, with a proper right of appeal, has been fully explored.

[Priti Patel (Witham) (Con)]

One of the Bill’s underlying principles is that it focuses resources on those who are the most vulnerable and in need. It is also designed to reduce complexity and to make the delivery of welfare support more effective and efficient. Clause 69 satisfies those requirements. Localising the delivery of the social fund will clearly promote a more joined-up delivery of services and support.