Oral Answers to Questions

Vikki Slade Excerpts

Monday 24th November 2025 Commons Chamber

[Matthew Pennycook]

As my hon. Friend may be aware, in response to widespread concerns raised in a recent debate on property service charges, I met Martin King, managing director of FirstPort, on 17 November. In our meeting, I pressed Mr King and his associates on a wide range of issues stemming from reports of poor service, and I left him in no doubt that in the Government’s view, FirstPort’s performance is not good enough. I intend to write to FirstPort to follow up on the issues raised, and I will happily deposit a copy of that letter in the Library.

[Vikki Slade (Mid Dorset and North Poole) (LD)]

I was contacted by residents of Canford Paddock, who wrote to me about ongoing unregulated estate fees, which particularly relate to a suitable alternative natural greenspace—SANG—that was a condition of the development, as it is near a site of special scientific interest. The privately owned SANG is in the Bournemouth, Christchurch and Poole council area, but is not managed by the council. What protections therefore exist for the residents, who are having to pay for a public site managed by a private developer?

[Matthew Pennycook]

In my opening answer, I referenced the consultation we intend to launch soon relating to protections for residential freeholders from that type of charge, where it is unreasonable. Those provisions in the 2024 Act provide for greater transparency. They allow homeowners on freehold estates to take the estate manager to the first-tier tribunal if unreasonable rent charges are being levied. The hon. Lady and her constituents will have a chance to feed into that consultation very soon.