Oral Answers to Questions

Debate between Vicky Foxcroft and Huw Merriman

Thursday 2nd March 2023 Commons Chamber

[Vicky Foxcroft (Lewisham, Deptford) (Lab)]

I am worried that the Minister did not listen to concerns about the Southeastern timetable from both sides of the House. I travel from St Johns and every single day there are delays and overcrowding. The timetable changes were not consulted on. It is good that Ministers announced some changes, but why not reverse them all and do the right thing? The service was better before.

[Huw Merriman]

I reiterate that when season tickets are reduced by the figures that we have seen—32% compared with pre-covid levels—we have to make changes to add more resilience, to ensure that trains do not have to cross lines, to reduce cancellations and to improve punctuality. I am meeting the hon. Member and her rail service groups because I do listen and, as has been reflected today, I will make changes where they make sense.

Oral Answers to Questions

Debate between Vicky Foxcroft and Huw Merriman

Thursday 19th January 2023 Commons Chamber

[Vicky Foxcroft (Lewisham, Deptford) (Lab)]

This week, there were media reports that an 87-year-old south London resident has been unable to attend her hospital appointments since Southeastern made changes and cuts to its timetable. My social media is inundated with complaints of overcrowding, cancellations and continual delays on Southeastern services. What assessment has the Minister made of the impact of the new timetable on reliability?

[Huw Merriman]

I welcome, and I congratulate the hon. Member on, the £19 million that has been provided by the levelling-up fund to Lewisham. I am looking forward to visiting her to talk to her and her community groups about the issues she raises. Southeastern has had considerable issues with weather-related matters, industrial action and Network Rail asset improvements. [Interruption.] I know that, unlike the Members talking to me, because I am on a Southeastern line.

Southeastern Railway Timetable Changes

Debate between Vicky Foxcroft and Huw Merriman

Tuesday 6th December 2022 Westminster Hall

[Huw Merriman]

My right hon. Friend makes a good point. This is the challenging balance for Government and train operators. The cloth has to be cut accordingly. If I look at my Southeastern service, I am now down to an hourly service, without the benefit of going up to Cannon Street but having to change at London Bridge, in the same way that Members are about to experience with their constituents.

I recognise the danger that, in order to grow the railway, it is necessary to demonstrate a positive experience. We do not want to get to a situation where the railway service looks like the bus service. At the same time, there has been time taken post pandemic to assess how passenger numbers have been performing and they have not performed with the level of uptick that we need to give us an indication that people will not change their work habits—they are not going to return to the office five days a week. That is why difficult decisions have had to be made, but my right hon. Friend makes a very good point and it will be taken into account.

On consultation, there has been a need to recast the Southeastern timetable for many years. The last recast was over a decade ago, when Southeastern’s highspeed services were introduced. Even before the pandemic, the timetable no longer matched demands and had inherent efficiency and structural performance issues. As has been pointed out, Southeastern has changed its timetable 15 times since March 2020. Coming out of the pandemic, the industry has had to continue to work at pace to provide rail timetables that meet the new travel patterns and carefully balance cost, capacity and performance.

Operators have had to move at speed to address changes in demand and deliver cost-efficient timetables. That means that traditional public consultation has not always been possible. It takes many months to design and consult on a timetable, and it would have been challenging for Southeastern to conduct a meaningful consultation without time to change the timetable based on the feedback it received. That ultimately means money spent on running an inefficient timetable for longer, costing the taxpayer money. Ministers at the time thought that this was unacceptable, and, as a result, agreed to allow operators to implement demand-led timetables through 2020 without consulting formally.

Going forward, fiscal pressures may mean that other relatively short-notice timetable changes need to happen. However, there are lessons to be learnt from this timetable change on engagement and information sharing with stakeholders, even if timescales are compressed. I say to all right hon. and hon. Members present that I will ensure that if changes need to be made there will be transparency and engagement with Members of Parliament and other stakeholders at the earliest opportunity. It may not be possible to do a full 16-week consultation, but I will ensure that the starting point is with Members in this place. That is what I would expect, and I give them that assurance.

While I am giving assurances, I was also asked by my hon. Friend the Member for Old Bexley and Sidcup (Mr French) for an assurance that there are no plans in place to close Albany Park station: there are no plans in place to close Albany Park station.

[Vicky Foxcroft]

There has been quite a lot of talk about Lewisham station, which is in my constituency. I can assure the Minister that Lewisham station is absolutely rammed at times, and there have been humungous safety concerns around it and the rerouting of passengers. We have had many new developments going up in the area. In the spirit of the Minister wanting to do consultations, would he like to come and meet me and Lewisham station’s user group—who are very expert in the rail network and Lewisham station—to hear their views on what might happen as we proceed?

[Huw Merriman]

I have always enjoyed spending time with the hon. Member—if that does not damage her electoral chances—so I would be very happy to meet her and the user group. I will put out another offer at the end of my speech.

Since the publication of the timetable in September there has been a mixed reaction from stakeholders. Many are pleased by the delivery of long-held ambitions on their routes, but others, such as those on the Bexleyheath and Sidcup line, are concerned about the loss of direct services to either Cannon Street or Charing Cross stations at off-peak times. All passengers affected by losing direct services can change at London Bridge to access high-frequency services to either station at no extra cost, and without having to use the tube. I see the hon. Member for Eltham shaking his head—that is a change I do on a regular basis, and I know what it takes. I will explain why it is not the poor experience that some may think it to be.

London Bridge is a modern station that has been designed for high volumes of interchanging passengers. I understand that some Members have concerns about changing there, but I can assure them that, as someone who does the change often, the station is well designed for that purpose. We believe it is one of the best in the country. The station is well lit, is sheltered and has full CCTV coverage. Southeastern has completed an equalities impact assessment and has made further improvements, which include the increased provision of dedicated mobile assistance staff, on-site lift engineers to ensure that all platforms remain accessible and on-site paramedics for any emergencies.

I turn to some of the benefits that Members who are not here might receive from the timetable change.