Personal Independence Payments

Stewart Hosie Excerpts

Wednesday 31st January 2018 Westminster Hall

[Stewart Hosie (in the Chair)]

This debate is rather over-subscribed. More than 20 people wish to speak. If everyone takes two minutes, I might be able to get most of you in; if people take four or five minutes, I will get seven or eight in. If you take interventions, the number will go down. It is all in your hands. I cannot impose a formal time limit, but think about your colleagues when you are into your sixth or seventh minute.

[Laura Pidcock (North West Durham) (Lab)]

I beg to move,

That this House has considered the claimant experience of the personal independence payment process.

It is a pleasure to see you in the Chair, Mr Hosie. I am going to be really stingy with interventions. I can already feel the wrath of my colleagues, but I have to do that because of the number of people who have put down their name to speak.

I called this debate because of the sheer volume of casework my constituency office receives regarding personal independence payments. My constituents find many aspects of the process difficult, not because they are not capable but because the forms are confusing and the assessment procedure is complex and exhausting. There are more face-to-face consultations, more regular reviews and more reassessments of awards than under the preceding benefit, disability living allowance.

The initial impetus for this debate came from my constituents, but as soon as I asked on social media for people to tell me their experiences, I realised the huge scale of this issue in North West Durham and all over the country.

--- Later in debate ---

[Several hon. Members rose—]

[Stewart Hosie (in the Chair)]

Order. We have 35 minutes. Brevity is at a premium.

--- Later in debate ---

[Laura Smith]

I am sorry, but I must get through my speech; I am conscious of the time.

George was assessed by Atos on 1 June 2017. He is now going through the process of appeal, but the timescale is being put further and further back and he still does not have a date for his case to be heard. He is struggling to survive financially, and he has said that he is feeling more depressed every day and having sleepless nights. He has stated—this is the important bit, to me—that if it were not for his wife, he would feel as though he could not go on any more, and he has contemplated not taking the medication that he needs. The way in which he and many, many others in my constituency have been treated is absolutely diabolical. I urge the Government seriously to stop burying their head in the sand and face up to the reality that has been created by their own policies.

[Stewart Hosie (in the Chair)]

I intend the summing-up speeches to start after the next speech, so if anyone wants to make a last intervention, they know what to do.

--- Later in debate ---

[The Minister for Disabled People, Health and Work (Sarah Newton)]

It is a pleasure to serve under your chairmanship, Mr Hosie. I thank the hon. Member for North West Durham (Laura Pidcock) for securing this really important debate. I always welcome every opportunity to discuss PIP with parliamentary colleagues from all parties, and I hold regular advice surgeries.

I have so little time and have been asked so many questions that it will clearly not be possible to reply to them all, but I shall try to respond to as many as I can, which means that I will not be able to take any interventions. However, I have already set out a calendar of forthcoming events at which Members can come and speak to me. I understand how busy colleagues are, so if it is more convenient they can ask their caseworkers to come, bringing the cases that have been raised today so that we can go through them in detail.

It is clear from the cases that have been raised passionately and sincerely today that there are problems—I readily acknowledge them, and we are working hard to fix them. However, I have also heard a lot of confusion. Some hon. Members have raised issues that relate to ESA, not to PIP. Clearly some people are not aware of other financial support programmes such as Access to Work, which could help in some of the cases raised. A lot more support is available than hon. Members may realise, which is why I am running detailed teach-ins to ensure that all Members fully understand the wide range of support available.

Before I answer hon. Members’ detailed questions, I really want to set the record straight. Accusations have been made today, about me as a Conservative and about all Conservatives, that frankly I am not going to accept. It is simply not fair to say that Conservatives think disabled people are scroungers or do not deserve the support that we so want them to have. Conservatives want to ensure that everybody in our society can play their full part. We want to support people with disabilities to do so. Judge us on our actions.

Myths have been cited repeatedly that we are cutting spending on supporting people with disabilities or health conditions. Independent data shows that that is simply not true. Every single year since 2010, the coalition Government and now the Conservative Government have spent more and more money, and we are committed to spending more. Expenditure on the main disability benefits has increased by more than £4.1 billion in real terms since 2010 and is set to reach a record high of more than £23 billion this year. It will continue to grow each year to 2022.

People have been scaremongering because they do not remember that people on disability benefits are exempt from the benefits freezes and that their benefits will rise again this year. PIP is not included in the benefits cap. As I said yesterday, it is really important that we get the facts out there. It really concerns me that people who really need support will be put off from going to jobcentres or contacting us to get the benefits that they need and richly deserve.

We have heard a lot about the claimant experience and the customer experience. In my short time at the DWP, I have visited DLA processing centres, assessment centres and Jobcentre Plus offices, where I have seen DWP staff who are highly motivated and well trained to provide a good service to some of the most vulnerable people in society. I really encourage hon. Members who have not done so to visit their local Jobcentre Plus, speak to job coaches and see the excellent work that goes into supporting people with disabilities and ensuring that they get the support available. That includes support into work; a huge number of people with disabilities want to work, and we want to enable them to.

Hundreds of thousands more people are now getting support as a result of PIP than with DLA. In the constituency of the hon. Member for North West Durham, as we migrate people from DLA to PIP, 900 people’s awards have been increased. Some 41% of her constituents who have moved from DLA to PIP are getting more money. When Opposition MPs say, “Let’s scrap PIP and all go back to DLA,” they are saying that they would deny their constituents an opportunity to benefit from PIP. More people, particularly with mental health conditions, are being supported now than were ever supported under DLA.

I want to bust a myth. In this country, we are all rightly proud of our welfare state, but there is a myth that it was a Labour invention. Developing the welfare state took many MPs from all parties over a considerable period. I am just as proud of the modern welfare state as any other Member of this House. The first woman MP in Cornwall, Beatrice Rathbone, was a Conservative. She worked with her auntie Eleanor Rathbone, and together they were pivotal in the legislation that brought in the welfare state—a milestone whose anniversaries we still celebrate. It was people reaching across the political divide, working for the benefit of the most vulnerable in our society, who enabled us to develop the modern welfare state. Conservative Members are just as passionate about ensuring the best possible support for the most vulnerable people in our society.

I assure all hon. Members that, like my predecessors, I am committed to continuous improvement. We have commissioned independent reviews of the PIP process and we are taking their recommendations on board. We are working closely with stakeholders. Only last week, I had a meeting with my PIP stakeholder group, which includes representatives of all the main UK disability rights organisations and charities, including disability rights organisations from local authorities around the country. I will be setting up panels of ESA and PIP claimants to ensure that we listen directly to their experiences as we embark on our continuous improvement process.

It is also important to revisit current experiences. I accept that we always have to make improvements, but 89% of people said that they felt that the assessor treated them with respect and dignity. Undoubtedly we have more to do, but I am committed to making the improvements that we all want to see.

[Stewart Hosie (in the Chair)]

Ms Pidcock, you have only 30 seconds, I am afraid.

[Laura Pidcock]

I am completely astounded by the Minister’s use of her time. She ignored every single one of our points. I would like her to write to every single Member who took time to set out in detail the inadequacies of the system, because they were all completely ignored while she spoke about Conservative Members, the history of the Conservative party and justice on welfare.

The Minister said that the Government would be judged on their actions. They certainly will. Every single disabled person in this country is waiting to see what the Government will do to remedy the system’s inadequacies. An alternative reality is being presented by Conservative Members—

[Stewart Hosie (in the Chair)]

Order.

[Laura Pidcock]

Their use of figures diminishes disabled people’s experiences. It is a shambolic system.

Motion lapsed (Standing Order No. 10(6)).