Cost of Heating Oil

Debate between Steff Aquarone and David Chadwick

Wednesday 15th April 2026 Westminster Hall

[Steff Aquarone]

I do agree. That great example shows that even if the increase does not push a household over the edge into total poverty, it will cause people to have to make tough decisions about their money. Like my hon. Friend, I have inevitably received a range of messages on this issue. Unfortunately, I have had quite a few on social media over my calls for support with fuel costs. That is a shame, as I am an environmentalist, but we will not win the argument on renewable energy by making struggling rural households pay the price of Trump’s illegal war in Iran. This is part of a wider debate about retrofitting and rural renewables. We do not have time to explore it here, but the need is urgent.

I have found it incredibly frustrating to hear the repeated line from the Chancellor that these households will receive support anyway through the cut to electricity bills announced in the Budget. That is of course true, but their biggest outlay on energy by far is on heating oil. If a person does not use electricity to heat their home or their water, the impact of electricity prices is far, far smaller. The Government continue to demand that they be grateful for that small mercy, which sort of implies that they should stop asking for more, and that is starting to grate slightly on my constituents—and on me. I ask the Minister to acknowledge the profile of energy use in rural areas and perhaps reconsider that approach.

Local government, however, is stepping up on this crisis. It is dishing out the Government support, which is no mean feat, and finding its own ways to support communities. Liberal Democrat-run North Norfolk district council has allocated £50,000 to support households that have been plunged into fuel poverty due to these rising costs. That was set up within days of the crisis by Councillor Lucy Shires, our finance portfolio holder, and will be distributed to vulnerable households by North Norfolk Foodbank. They stepped up while the Government were still trying to work out their sums, and that has been hugely welcomed by my constituents.

Looking to the future, we must establish a cap on the cost of heating oil. As many hon. Members have said, the two-tier system of price protection for those using gas and electricity and for my constituents using heating oil is wrong and has gone unchecked for too long. We saw many prices surge well beyond the actual cost of oil on the global market, and there is a real risk that unfair margins are being made. People will say that it cannot be done. In fact, the Minister might do so, but I gently remind him that the same was said of the energy price cap, which is now accepted across the political spectrum. We can take tough decisions and develop tricky policies. That is what we were sent here to do. I offer the Minister my support—I am sure Members of other parties do too—in developing proposals that will support and work for rural residents everywhere. As Grahame from Thursford told me:

“The Government’s response in relation to this is simply not good enough. A price cap is the way forward.”

Further to that, I hope that the investigation that the Competition and Markets Authority is undertaking will allow the Government to introduce a better set of regulations for the industry. In fact, much of the industry would welcome that. There are many good businesses out there that behave in the best interests of their customers, and they do not want to be dragged down by bad actors. Ensuring that everyone is held to the same standards is good for the industry and consumers.

Although we are discussing heating oil today, I urge the Minister not to forget those who rely on LPG. They may be fewer in number, but their need is just as great. They often feel ignored in such conversations, and it is vital that we address their struggles too. They are often hit just as hard by price spikes, and they need protection.

Beyond that, we need to ensure that our homes are cheaper to heat. We should have been fixing the roof when the sun was shining—perhaps literally. It is time for an emergency programme of upgrades to make our homes fit for the future—well insulated, energy efficient and with renewable alternatives.

[David Chadwick (Brecon, Radnor and Cwm Tawe) (LD)]

I thank my hon. Friend for securing this debate. More than 55% of households in Brecon, Radnor and Cwm Tawe are off grid. I am grateful to him for mentioning LPG. As he knows, residents who rely on LPG did not get support from the Conservatives when this last happened back in 2022. Does he agree that we need to go further and provide support to people who rely on all fuel types?

[Steff Aquarone]

I totally agree. It is the same cash-flow problem, the same price peaking problem and the same issue of intermittent delivery—because people do not refill every week or every month—but it is a different slice of the petroleum refinement process, so it is volatile in a slightly different way. In some cases, it is even more problematically volatile, so I thank my hon. Friend for reinforcing that point.

Well-insulated homes powered by renewable energy will prepare us for whatever volatile fossil fuel markets may do down the line and reduce my constituents’ exposure to the effects of the late-night proclamations of President Trump. I want to be clear with the Minister: residents in North Norfolk should not be poorer because they live in a rural area. We face unique challenges, and we accept that, but we should not be punished for them. The Government have a responsibility to step up and help where necessary, and that is what I am calling on them to do today. If we were in power, Liberal Democrats would be stepping up for Britain; the Government must do so, too.

Data (Use and Access) Bill [Lords]

Debate between Steff Aquarone and David Chadwick

2nd reading
Wednesday 12th February 2025 Commons Chamber

[Steff Aquarone]

This is absolutely not a pitch to be a member of the Bill Committee, but I would certainly be grateful for the opportunity to implement my views in the design and delivery of Britain’s very own Tiger Leap into the data-driven revolution.

Estonia is a crystal-clear example proving that the results of such a transformation are not just the preserve of tech geeks—a category into which I place myself—but provide tangible benefits for individuals, and not just by making them use digital stuff at the front end, which the hon. Member for Windsor (Jack Rankin) will be glad to hear. I think about the lady in her 90s whose Openreach engineer understandably refused her fibre upgrade because the local council had not shared with them the fact that she used a telecare device. I also think of the farmers who are baffled by the systems used to issue flood recovery payments, because the data is not transparent.

[David Chadwick (Brecon, Radnor and Cwm Tawe) (LD)]

Does my hon. Friend agree that the key to extracting value from datasets is data retrievability?

[Steff Aquarone]

Absolutely. There are so many layers upon which data governance, data infrastructure and data practices must be established, and data retrievability is one of the things that sit between those layers and the application or interface that uses them.

Flood Preparedness: Norfolk

Debate between Steff Aquarone and David Chadwick

Wednesday 20th November 2024 Westminster Hall

[Steff Aquarone]

I totally agree. Lots of money is already there, not to mention the stuff that is missing, but we have to use it in a more joined-up and strategic way. I could go on, but I will return to my speech.

The projects that need to be undertaken to make a real difference will take time, but they will have a huge payoff. Being forced into short-term thinking means that the responsible agencies cannot make secure plans to take the strategic actions they need to. I hope that the Minister will consider changing the arrangement to give the responsible agencies the ability to set longer-term budgets. That would be a huge boost to their medium and long-term planning, and could get off the ground so many vital flood-alleviation projects that are being stalled by the current funding set-up. As the chair of the Norfolk Strategic Flooding Alliance succinctly put it to me:

“Prevention is a lot less expensive than flooding.”

In fact, every pound spent on prevention prevents a further £14 of damage. I hope that the Minister will seriously reflect on that, particularly in the light of the comments of my hon. Friend the Member for Glastonbury and Somerton (Sarah Dyke).

Frustratingly, in many cases, it is not just the money that is lacking, but the necessary power to make change. The responsibilities and powers are broken up and siloed across councils, agencies and statutory bodies; all of them have expertise and experience, but it cannot be easily shared between them. I ask simply but kindly: why does it take nine months and two public meetings to decide what to do and how to spend the money we already have? I would love to tour my constituency bringing the kind of meeting I mentioned to every community, but that is simply not the most effective way of delivering the action that residents are crying out for.

The Netherlands has a Ministry of Infrastructure and Water Management: a clearly responsible Department with the power to tackle an issue that is fundamental to that nation. We must accept that Britain floods—it always has done. A joined-up approach, with a clearly responsible body, is the only way we can ensure that powers are collected sensibly to allow for funding and direction decisions to be made in the best interests of communities.

Let us take a look at how flood prevention actually functions in the area that I and my Norfolk colleagues represent—I refer Members to my entry in the Register of Members’ Financial Interests, as I am a Norfolk county councillor. Norfolk county council is the lead flood authority, but it does not have the money to tackle the issues that it reports on. The council’s scrutiny committee considered that just yesterday, and concluded that there needs to be a focus on legislation to make it fit for purpose. After every serious event, it writes useful, sensible and impactful flood prevention reports, which outline how to prevent flooding from happening again, but once it finishes its reports, it has nowhere near the necessary money to implement any of its own recommendations.

That set-up would be utterly farcical if it were not so serious. It seems that my residents need all the stars to align to make anything happen, and that will not cut the mustard as water pours into their front rooms and destroys their belongings.

[David Chadwick (Brecon, Radnor and Cwm Tawe) (LD)]

I thank my hon. Friend for giving some excellent examples, particularly from the Netherlands, which is wonderful at water management. Like him, many across my constituency have to deal with the impact of flooding year after year. Does he agree that to tackle flooding, we must improve the management of land upstream, including the restoration of peatlands, heathlands and native woodlands, and that our farmers are great allies in this quest?

[Steff Aquarone]

I thank my hon. Friend for his intervention. In my experience as a county councillor over the past seven years, I have seen changing attitudes in the farming community, with farmers having moved from wanting to get the water off their land and into the river system as soon as possible, to wanting to build attenuation methods upstream and upland to help prevent flooding further downland, but they face planning barriers and all sorts of other hurdles that make that practically unviable.

I want to touch on the issues faced by our farmers in North Norfolk. As well as talking to me yesterday about inheritance tax changes, many farmers raised concerns about how flooding impacts their land. Access to the farming recovery fund seems, to my farmers and me, to be scattergun and confusing; the restrictive criteria mean that some are receiving payouts for land that has hardly been touched by flooding, while not receiving anything for land that has spent months underwater, simply because they are either lucky or unlucky with DEFRA criteria and algorithms.

William, a farmer in my constituency, told me yesterday that he had 30 acres of potato crop waterlogged for months on end, and totally unharvestable. He lost £100,000-worth of potatoes, but received no payout because he was told his land was not eligible. We know that our farmers operate on the slimmest profit margins to feed our country, and flooding is yet another challenge hammering them and their businesses. Norfolk’s farmers feel that they are being punished by the quirks of the system, and are in the dark about how to get the help that they need.

The Minister has heard me raise a lot of problems so far, but I want to reassure her that the Government can achieve some quick wins. There are some things with simple solutions. First, we need to ensure that the insurance landscape for flooding is viable. I am appreciative of the Flood Re scheme, but we must ensure that it will achieve its mission to create a risk-reflective pricing model by the time it exits the market in 2039, and that it covers all types of flood risk, including coastal erosion, which rapidly eats away at the North Norfolk coast.

I also feel that we need to place a greater duty on our insurers to carry out the actions in flood prevention reports after incidents occur. Insurers currently put properties back to the state they were in before the flooding, rather than being required to support residents to ensure that the flooding cannot happen again. For example, why are insurers replacing ankle-height sockets in properties they know could flood again, when logic would dictate that they need to be moved higher up to protect them in the future? My residents have been left in a scenario where they know what needs to happen to prevent future flooding, but the actions are not forthcoming. It is totally unacceptable, and I hope the Minister will indicate that she is open to reviewing this area of law, if that is the reform we need to fix these issues.

There is a very real human impact of the failings of this set-up. I have spoken with one of my constituents who has been flooded twice, forced to move out of her home for months, and still struggles to secure the changes she needs to avoid yet more flooding. Anglian Water is responsible for increasing the drainage capacity, the highways department is responsible for trying to redirect the water flow off the road away from her property, and her insurers have to help her piece her life back together again. All those agencies and organisations have been unable to secure funding or have been limited in their powers. She will want to hear from the Minister today an assurance that she will not carry on falling through the cracks and being a repeat victim of predictable problems, and will finally receive the long-lasting solution she needs and deserves.

Whenever we discuss damaging floods, which are becoming all the more regular, we must address the elephant in the room that is man-made climate change. It is no coincidence that we see more extreme weather events, storms and flooding when our climate is being so drastically damaged. If we do not deviate from the course of climate crisis, resilience measures will become obsolete as the emergency worsens. The current modelling on what we need to prevent and alleviate flooding looks backwards at data and trends from the past, but climate change is bringing extreme weather and flooding that we have never seen before. If we cannot handle what has gone before, we do not stand a chance of tackling what has yet to come. We have to incorporate the climate emergency into our thinking on this issue far more realistically.

Norfolk is proudly at the cutting edge of the green energy transformation that we need to fight climate change. We are proud to be playing our part in saving the planet, but if the homes of those working on these projects, and the businesses and suppliers for them, are flooding, and the infrastructure itself is at risk of flooding, we cannot help. We want to play our part and we need the support to do so.

I hope the Government can think holistically when tackling the challenges of flooding. It is not just an environment issue; it impacts our local economy, our emergency services and our health systems. I fear the cost of failure here simply is not understood, but I can assure the Government that they cannot afford it. While we are talking about Norfolk today, improving flood preparedness across the country will positively impact so much more than just the people whose homes and businesses are flooding today.

This challenge is immediate. The time for waiting around and delay has long passed and we are staring down the barrel of a tough—and possibly disastrous—winter. This is not about just protecting the highest possible number of chimney pots, but preserving a beautiful, historic natural landscape and a way of life that has served Norfolk for generations. I hope that as the Government listen to the contributions in this debate and consider their future actions as a result, in the forefront of their minds are the affected residents and business owners, villages such as Hickling and Potter Heigham, and the communities begging us not to carry on with the status quo.