Oral Answers to Questions

Siobhan Baillie Excerpts

Thursday 21st March 2024 Commons Chamber

[Guy Opperman]

In the time-honoured tradition, I can only say yes to my hon. Friend. She is a doughty champion for Southend. I would be delighted to attend her bus summit, to speak to the relevant councillors and to explain how the bus service improvement plan and the bus service operators’ grant funding is transforming local bus provision.

[Siobhan Baillie (Stroud) (Con)]

Never mess with busy mums and dads, not least because I am one and I know that the Minister is as well. Parents in Arlingham, Frampton, Elmore and Longney are really struggling with rural school bus transport. This is not all about money; it is about reliability, safety and fairness. Indeed, they feel that their children are discriminated against versus what children in towns and cities receive. Gloucestershire County Council is doing a lot. It is stretching itself, but we are really struggling to find solutions. Will the Minister meet me and Councillor Stephen Davies to see whether we can find solutions for our parents in the communities?

[Guy Opperman]

I would be delighted to do so. I welcome the fact that my hon. Friend is standing up for her local community in this way. Clearly, it is a question of integrating the particular services, whether they are local or school provision, but it is definitely something that we can sort.

Great Western Main Line

Siobhan Baillie Excerpts

Tuesday 9th January 2024 Westminster Hall

[Siobhan Baillie (Stroud) (Con)]

I congratulate my near neighbour and hon. Friend the Member for Gloucester (Richard Graham) on securing this important debate. I have regular contact with the Rail Minister, who is absolutely excellent.

I will just run through some of the projects we have locally. We are trying to reopen the Bristol Road Stonehouse line, which was closed under the Beeching cuts, to make sure that we have access into Bristol. This is a 25-year dream of my constituents. I grasped it, and we managed to get investment from Government to do a proper feasibility study. I am waiting for the Minister and Government to give us information about the next stage for the outline business case. I understood that it was going to come before Christmas, so it will be helpful for my constituents to hear a little more about that. Stonehouse Town Council is working particularly hard on that.

On step-free access at Stroud railway station, there is a lasting image—a picture is better than a thousand words—of me dragging up a toddler, a buggy and trying to balance a baby and all sorts of different things. I have huge sympathy with people who tell me that they are struggling to get around the station, or are disabled, have luggage or are elderly. We are really hoping to be in the Access for All pitch. I am just putting that underneath the Minister’s nose.

On the Cam and Dursley station, I have made a pitch, speaking to GWR and others about the reality. It is a really popular station, and we have a lot of homes being built around the area. We think there needs to be improved shelters for rain and all weathers, and I know that some constituents would like to see the frequency of services increased as we go along.

I do want to echo colleagues’ comments about GWR. They may disagree, because I know I am a total pest about the railway on behalf of my constituents, but I feel I have a good relationship with the organisation, and indeed Network Rail. I have had cause to contact them many times, sometimes just for run-of-the-mill, day-to-day things, but also sometimes on sad occasions, when there have been deaths on the lines. We have had good responses, and they are responsive, so I am pleased about that.

I do want to mention costs. Constituents of Stroud are talking to me about the difference between the cost of travelling from Stroud to London and other lines. At the moment, a single peak one-way fare is £95. That is absolutely prohibitive for people who want to travel to work. I know many more people are working at home, but there should be more choice. For off-peak it goes down to £46, then down to £33 at 10.30 am. A ticket on the Worcester to London line, which is a longer journey, at 7 am—when I had my £95 ticket for—costs £50. I understand that there are historic boundaries drawn up for Network Rail, and I have written to the Minister, who has kindly written back and talked to me about writing to the Rail Delivery Group, but I do think these historic boundaries and the unfairness that is built in for my constituents do need to be looked at.

One gentleman wrote to me:

“I’m really concerned by crippling rail costs; it’s proving more and more difficult for me as a freelancer to be able to commute into London because the costs are just astronomical. If areas such as ours aren’t going to be cut off from the rest of the country, a cheaper rail network is vital. FGW could operate within the rail network allowing people like me to take advantage of a rail network card that would greatly improve the costs for rail fares within the south of England. Currently, this is only reserved as far as Reading”.

It does not stretch to us, so I urge the Minister to have a look at that, and I urge all of the companies to do so, too. If it is prohibitive to get on the trains, we will lose it as a service and it will become the preserve of the rich. That absolutely should not be the case.

Draft Public Service Vehicles (Accessible Information) Regulations 2023

Siobhan Baillie Excerpts

Thursday 11th May 2023 General Committees

[Mr Holden]

I thank the hon. Member for that important point. As I said, many people will have had the experience of missing their bus stop because of a lack of information. I sometimes miss my stop just looking out of the window at the beautiful County Durham countryside. Missing their stop is an everyday occurrence for people who do not have the information to hand, because they are reliant on some senses but not others. The hon. Member makes an important point, as Guide Dogs UK has done with its campaign.

To level up services across the country, the draft regulations will create a new requirement for operators of local services in Great Britain to provide accessible on-board information. They specify that that must include information about the route, the next stop, route termination, diversions and hail-and-ride sections. The regulations are the product of engagement with stakeholders representing disabled people, bus and coach operators and specialists in the provision of information, as well as our statutory advisers, the Disabled Persons Transport Advisory Committee. They attempt to strike a balance between delivering meaningful benefits for passengers and minimising negative impacts on operators. They are about setting the outcomes that disabled people need, but leaving it to operators to determine how they should be met.

Passengers will be able to expect a minimum standard for on-board information across the country, helping them to travel with confidence. The limited number of technical requirements in the draft regulations, such as the minimum volume level, are intended to support that minimum standard across the board. Meanwhile, operators will be able to choose the technology that suits their business and their vehicles. We have already ruled out the option of forcing passengers to rely on smartphones to access information, as disabled people are much less likely than non-disabled people to own them, according to recent Ofcom research. However, on the wider question of technology, we recognise that one size does not fit all. We are certainly not in the business of telling operators to choose one brand of on-board system over another.

Although I am hopeful that most operators will embrace the new requirements as an opportunity to improve the service available to all passengers, I am conscious that, for some, any additional expense may be concerning. We have therefore designed the policy with the smallest, most marginal operators in mind. In particular, we have allowed more time for operators of older vehicles to comply. We have also exempted most community transport, including all vehicles operated under section 19 permits and all existing vehicles used under a section 22 permit.

Even with the proposed exemptions in place, by October 2026 almost every service that people use on a day-to-day basis will be expected to provide accessible on-board information under the regulations. In fact, with compliance focused initially on new and nearly new vehicles, passengers should begin to see and hear a difference from October next year. To be clear, that difference will be experienced by passengers across England, Scotland and Wales. We listened to stakeholders in all three nations while developing the regulations, and we expect the regulations to support independent, confident travel for disabled passengers and others throughout Great Britain.

To help the industry to understand the new requirements, we will issue guidance under section 181C of the Equality Act 2010. That will include advice about managing potential conflicts between passenger needs, as well as opportunities to go even further in making services accessible.

I will explain the enforcement processes for the draft regulations. We know that operators will want to do the right thing and that they will see the provision of audible and visible information as an integral element of a high-quality and accessible customer experience. If something goes wrong, however, passenger complaints should in the first instance be dealt with by the relevant operator. If they remain unresolved, they can be escalated to Bus Users UK or London TravelWatch for arbitration and potentially referred to the Driver and Vehicle Standards Agency. The DVSA will investigate alleged breaches, referring them to traffic commissioners in appropriate locations across Great Britain.

We want to work with the industry to establish accessible information as a mainstay on our buses. That will help to build the confidence that is so critical to getting people back on to local transport services, which is something that hon. Members have been in touch with me about. They are particularly concerned about concessionary fare users, many of whom will be disabled people who lack the confidence to come back on to the network. We hope that this will be a move in the right direction.

[Siobhan Baillie (Stroud) (Con)]

I thank the Minister and the Department for this very important legislation. It is common-sense and compassionate, so it is much needed. I am interested to know about the Minister’s discussions with the industry. As it stands, about 46% of buses have audible and visible information on board. For the 54%, what is the likely timescale for getting this stuff implemented and in action? Will there be a review to make sure that we are holding people’s feet to the flames to get things happening?

[Mr Holden]

I thank my hon. Friend for raising that point. There are three deadlines in place: any new buses coming online by October 2024 must have the required information, buses built between October 2014 and September 2019 must have it by 1 October 2025, and pre-2014 buses must have it by 1 October 2026. It will be done in stages, but they will be quite quick stages over the next three years.

As I said, on a recent bus journey in County Durham I saw operators starting to retrofit services in anticipation of the deadlines. We expect compliance to be ahead of schedule, but we have important measures in place that can go right the way through to traffic commissioners, who will decide whether people can operate bus services at all if there is non-compliance. Having spoken at length to the Secretary of State, I am hopeful that we will not see non-compliance, however, and I know that the Department is engaged at length on the issue. I do not want to see people losing licences; I want to see people getting on board as quickly as possible.

We remain committed to the simple but powerful idea, set out in the inclusive transport strategy, that disabled people should have the same access to transport as everyone else. The draft regulations will level up local services, particularly outside London, and will encourage more people back on to the buses and support disabled people to travel confidently and independently across the whole of Great Britain. They will also have knock-on consequences for the rest of the population. Hopefully, providing access to extra information at people’s fingertips will encourage more people back on to our bus network. I commend the regulations to the Committee.

Oral Answers to Questions

Siobhan Baillie Excerpts

Thursday 2nd March 2023 Commons Chamber

[Jesse Norman]

I am sure that the aviation Minister in the Lords will be interested. I certainly have an interest, as the former aviation Minister at the Department for Business, Energy and Industrial Strategy who was responsible for the Aerospace Technology Institute. Let me assure the hon. Gentleman of my interest in the matter, and let us take it up further outside the House.

[Siobhan Baillie (Stroud) (Con)]

I wish Ministers had seen me trying to drag a baby, a toddler and a buggy up and down the steps at Stroud station as part of my campaign for accessibility measures. I am able-bodied, so it is even more difficult for people with disabilities and elderly people. Will the Secretary of State meet me to discuss the Access for All scheme so that I can go back to Great Western Railway and give an update?

[Mr Harper]

I am grateful for that question from my constituency neighbour across the River Severn. We have spent £900 million on Access for All accessibility upgrades. I would be delighted to meet my hon. Friend to discuss her specific proposals for Stroud station.

Restoring Your Railway Fund

Siobhan Baillie Excerpts

Tuesday 24th January 2023 Westminster Hall

[Suzanne Webb (Stourbridge) (Con)]

It is a pleasure to serve under your chairmanship, Mrs Cummins. I thank the hon. Member for Torbay (Kevin Foster) for securing the debate.

I want to talk about my Stourbridge Dasher. I invite the Minister to Stourbridge to see for himself how important it will be to the community. The Dasher will be transformative. It will run along an old passenger line and extend the branch line, and restore an important economic link. It is railway restoration at its very best. The Dasher would reinstate passenger services on a four-mile, freight-only branch line between Stourbridge Junction, and Round Oak and Brierley Hill, and the terminus at Brierley Hill would link it to the West Midlands Metro tramline extension, which is expected to open in 2025. This has never been more important, given that under the 2024 boundary changes Brierley Hill will come into the Stourbridge constituency. Of 1,500 people surveyed in my constituency, 87% were in favour of the Dasher and would make use of it.

The Dasher would bring huge benefits. It would link Stourbridge to the wider Black Country, opening passenger travel between some of the region’s most deprived areas. It would be good for areas such as Amblecote and Brierley Hill, with stations planned at Vicarage Road and Brettell Lane, and good for jobs by increasing the ease of travel, taking the burden off roads such as the A461, and sparing residents from frequent traffic jams. If delivered, this line and its stations would make a real contribution to reinvigorating the area.

Stourbridge already has the Stourbridge Shuttle, which is pretty impressive in itself. It connects the main line train station to the centre of Stourbridge town and runs every 10 minutes, seven days a week. It has an on-time train service reliability of 99.8% most of the time, which I am sure most present would agree is pretty impressive. Its operating costs are 50% cheaper than those of conventional railways, and it is eco-friendly, running on liquid petroleum fuel that is kinder to the air, which is a UK first. It is Europe’s smallest branch line—the journey time over the 0.8 miles is only three minutes—but while it might be small, its track record of delivery could be extended to the Dasher.

I thank Pre Metro Operations, which brought the potential of the Dasher to my attention. Pre Metro Operations has done a brilliant job of putting together a business case, through work done out of dedication and love of the branch line, and with innovative thinking. On Friday, I am going with the Pre Metro team to a site near Stourbridge for a demonstration of the potential Dasher. We all have those days and visits that we just cannot wait for, and this is one of them. I love trains anyway, but I cannot contain my excitement over being able to see the potential of my Dasher. I am serious—my constituents know that as well. I am genuinely excited about the future possibilities of making the Stourbridge Shuttle into a Dasher.

The project needs only £50,000 for an initial feasibility study to kick it off. I do not think that is too much to ask for.

[Siobhan Baillie (Stroud) (Con)]

My hon. Friend is doing such a good job of talking about her railways, she makes me want to travel on them immediately. For 20 years, MPs, councils and community champions have been campaigning similarly to reopen Stroudwater station on Bristol Road, Stonehouse. I was proud to be the MP who secured £50,000 to do the feasibility study, so I completely understand her passion and pitch. We are asking for the environmental, economic, business and tourism benefits not just for now, but for the future. From speaking to Great Western Railway, I understand that there is a lot of waiting before getting from Government an understanding of what the funding pot for railway investment will look like, given that the country’s finances are stretched at the moment. Does my hon. Friend agree that hearing about that investment early and having the Department for Transport work closely with individual bids on feasibility are incredibly valuable to all our communities?

[Suzanne Webb]

I could not agree more with my hon. Friend. I have been waiting some time for that £50,000. These are quick-win projects that do so much for communities. Getting that closer link with the Government, in particular on feasibility work, would save so much time further down the line, even if it were to prove that the project was not feasible. I thank her for that.

I finish as I started, by asking the Minister to come and visit our brilliant shuttle, to see for himself that it would be even better if we had the Stourbridge Dasher. I am sure the rewards to all will be hugely demonstratable, but none more so than the rewards to the community of opening up the superb branch line once again and seeing the Stourbridge Dasher, in all its magnificence, take to it. What is not to love?

Oral Answers to Questions

Siobhan Baillie Excerpts

Thursday 19th January 2023 Commons Chamber

[Mr Holden]

We always look forward to working with local authorities on whatever plans they bring forward, but I remind the hon. Lady that this Government put in over £2 billion of support during the pandemic. We are trying to drive the crucial ridership that will ensure services are sustainable in the long term via the £2 bus fare scheme, which I am sure she will be promoting in her constituency. It has been really good news to see Cheshire West and Chester Council getting an extra £13.3 million today from the levelling-up fund.

[Siobhan Baillie (Stroud) (Con)]

I am working with the Stonehouse company BorgWarner in Stroud to raise the profile of hydrogen combustion engines and the need to ensure that they are considered compliant with the upcoming zero-emission vehicle mandate and vehicle requirements from 2035. Will my right hon. Friend agree to visit this important local provider of hundreds of skilled jobs and apprenticeships to learn more about its world-leading work?

[The Minister of State, Department for Transport (Jesse Norman)]

I thank my hon. Friend very much for her question. She is absolutely right that hydrogen is a key component of the full decarbonisation of transport—not just heavier transport, but aviation and maritime. I would be delighted to come and visit her.

Taxis and Private Hire Vehicles (Disabled Persons) Bill

Siobhan Baillie Excerpts

3rd reading
Friday 18th March 2022 Commons Chamber

[Gareth Davies]

My hon. Friend makes an excellent point; no matter the mode of transport, we should make it as accessible as possible. As I mentioned in an intervention previously, this Government are investing in making our public transport network more accessible, whether that is through the £350 million investment in improved accessibility on our train network or the national bus strategy, which has resulted in 99% of buses being acceptably accessible. However, my hon. Friend is right: we should not ignore the fact that people still feel uncomfortable, and there are still modes of transportation that are not accessible. One of the reasons why disabled people use taxis and private hire vehicles is the level of private car ownership, a point that I will come on to in a moment.

We should also acknowledge that when it comes to transportation for disabled people, some improvements are happening in this country. A recent Department for Transport survey showed that 75% of disabled people are satisfied with taxi services, but that figure needs to be 100%, which is the point of today’s Bill. Taxi driver awareness training is also increasing, but as my right hon. and learned Friend the Member for Kenilworth and Southam pointed out, we can and should do more. We should never stop pushing for that.

[Siobhan Baillie (Stroud) (Con)]

A week ago, when I was coming back from Parliament, I got a taxi from Stonehouse station with Apollo Cars, and my driver talked about this Bill. He was very much in favour of it. He has five or six regular clients—a group of Down’s syndrome lads—who he takes to college, and he spoke so favourably about this Bill. As we have heard from my right hon. and learned Friend the Member for Kenilworth and Southam (Jeremy Wright) and a number of other colleagues, it is so important that we are supportive of taxi drivers. I think I interrupted my hon. Friend before he could go on to that point, but so many taxi drivers provide an excellent service and really enjoy those trips as well.

[Gareth Davies]

My hon. Friend makes an excellent point, and I pay tribute to Apollo Taxis, just as I did at the beginning to all those taxi firms in Grantham and Stamford constituency.

I also welcome the national disability strategy, which has already been referred to by one of my hon. Friends and is the first cross-Government effort to improve the everyday lives of disabled people. Again, I praise this Government for the efforts they are making, particularly the disability Minister, who has taken to her brief with great passion and motivation. However, there is clearly an issue, which this Bill is seeking to address. Many disabled people face discrimination when it comes to taxi services, whether that is outright refusal of service, over-charging of passengers, or a failure to provide assistance. None of that should be happening; it is completely and utterly unacceptable. To the point of my hon. Friend the Member for Aylesbury (Rob Butler), only 58% of taxis and 2% of private hire vehicles are wheelchair-accessible, which is in stark contrast to buses of which, thanks to the national bus strategy, 99% are accessible to disabled people, so that gap needs need to be filled.

As mentioned by my hon. Friend the Member for Bassetlaw, the Government’s 2018 inclusive transport strategy aimed to support the creation of an inclusive transport network and highlights the inconsistent application of the Equality Act 2010 to taxis. I am delighted that this Bill seeks to address that inconsistency by preventing taxi drivers from refusing a journey, by requiring drivers to assist disabled people, and by requiring local licensing authorities to maintain and publish a list of wheelchair-accessible taxis. The point made by my hon. Friend the Member for Darlington (Peter Gibson), backed up my right hon. and learned Friend the Member for Kenilworth and Southam, about transparency and having a register is important, and I hope the Minister is listening.

Taxis and Private Hire Vehicles (Disabled Persons) Bill

Siobhan Baillie Excerpts

2nd reading
Friday 14th January 2022 Commons Chamber

[Siobhan Baillie (Stroud) (Con)]

Taxi drivers in Stroud sit outside my office, and they are always quick with a wave and a smile. I do not think they realise how much that makes my day.

Taxi drivers across the Stroud district are genuinely valued, needed and relied on by many people. We have to look at the many barriers that cause problems for them and their customers. Does my hon. Friend agree that, when councils think about closing roads and pedestrianising areas, they should think a little more carefully about the customers who need these taxi services? As we have heard, disabled passengers are prevented from travelling or are having to pay increased fares if councils do not think things through.

[Sally-Ann Hart]

My hon. Friend makes a valid point. When councils are pedestrianising roads, creating shared spaces or whatever else, we should urge them to ensure measures and safeguards are put in place for taxis and private hire vehicles to access those pedestrianised places so that disabled people are not put at risk.

An inclusive transport network is part of the Government’s broader effort to close the 30% employment gap between disabled and non-disabled people of working age. The Government’s existing inclusive transport strategy highlights the inconsistent application of the Equality Act in the duty placed on taxi and PHV drivers, and the Government’s 2021 national disability strategy commits to introducing legislation to strengthen the law on the carriage of disabled people in taxis and private hire vehicles to ensure both protection from overcharging and the provision of appropriate assistance, regardless of the service they choose to use.

This national disability strategy includes a host of initiatives to provide improvements for disabled passengers, such as an accessibility audit for all railway stations, clearer audible and visual announcements on buses, the introduction of legislation for taxis and private hire vehicles, and £1 million to improve access to seaports. I understand the Government partnered with Scope to develop a charter for disabled passengers that will help boost confidence across our road and rail networks, and to produce a practical guide that pulls together disabled passengers’ rights so they understand how they can get from A to B with the dignity and ease they deserve.

Scope research indicates that passengers often encounter a vast number of documents concerning their rights, and these documents can be unclear. Working on this feedback, the charter will bring together existing information for passengers, focusing it into one coherent and easy-to-use format. Once the disabled passengers’ charter is complete, it will be published online to create an all-inclusive facility for passenger rights and complaints procedures. I presume it will include rights in relation to taxis and private hire vehicles.

Taxis and private hire vehicles, along with public transport, should be accessible for everyone, and the charter will help disabled passengers to better understand their rights and the standards they should expect across the network, and how to hold providers to account when their travel goes wrong.

Section 167 of the Equality Act provides only that local licensing authorities may “maintain a list” of wheelchair-accessible taxis and PHVs. However, only 70% of local licensing authorities have done so. This means that drivers in areas without a list have been able to continue discriminating against disabled passengers even if their vehicle is technically wheelchair accessible. To address this, the Bill will require local licensing authorities to maintain and publish such a list, and proposed new section 167A creates new offences where a private hire vehicle operator fails or refuses to accept a booking from a disabled person because of their disability, or where they charge extra for fulfilling any of the disability-related duties specified in the Equality Act.

HGV Driver Shortages

Siobhan Baillie Excerpts

Monday 13th September 2021 Commons Chamber

[Grant Shapps]

Again, there seems to be some misunderstanding. First, the tests are still required for HGV drivers. We are not compromising safety; the tests are just taking place in a different place. For example, there is the C+E test, which is for articulated plus rigid. These used to have to be done separately, and we are just combining the tests so that people do not first have to have done the C test before they do the E test. It does not reduce safety at all, and it is widely welcomed by the sector. Similarly, the hon. Member for Weaver Vale (Mike Amesbury), who is leaving the Chamber, said that we are increasing drivers’ hours. We are not increasing drivers’ hours. There is a lot of misunderstanding. The measures we are putting in place now will provide immediate additional capacity. They already have—we already have 50% more tests available—and they will bring up another 50,000 per annum. We are doing this today.

[Siobhan Baillie (Stroud) (Con)]

I am pleased that Stroud’s haulage drivers are receiving more recognition for how integral they are to the smooth running of our lives and businesses, and I hope that will help with recruitment. As my right hon. Friend works hard to consider a range of options and solutions to combat the global driver shortage, has he considered making changes—temporary or otherwise—to certificate of professional competence training requirements, so that we can bring back experienced retired drivers more quickly?

[Grant Shapps]

My hon. Friend raises an excellent point that has not come up in the debate so far. We considered CPC requirements during the transition period and we made some changes, and we will always keep a close eye on whether such changes are required. We will keep the issue under constant review, and I am grateful for my hon. Friend’s thoughts on the matter.