Taxis and Private Hire Vehicles (Disabled Persons) Bill

Gareth Davies Excerpts

3rd reading
Friday 18th March 2022 Commons Chamber

[Chris Loder]

As in most cases, I entirely agree with my hon. Friend.

I have been actively pursuing this matter at Dorchester West station. Dorchester is the county town of Dorset. Dorchester West is now fully accessible, as a result of one of my many campaigns. However, it has taken far too long. Dorchester South, the county town station from which trains go to London, is not fully accessible. If a taxi for a disabled person pulls up at that station and the train is arriving from London Waterloo, the disabled passenger cannot access the taxi. Yeovil Junction, which is not in my constituency but serves the vast majority of the rural north of it, is not staffed all the time. A disabled person who gets off a train and cannot manage the steps will be stranded. That is unacceptable, and I hope that my hon. Friend the Minister will give due consideration to it—along with many other issues that I must share with her and her colleagues in this context.

[Gareth Davies (Grantham and Stamford) (Con)]

My hon. Friend has great expertise and experience in this field, so I hope he will forgive me if I ask him to acknowledge, at least, that the Government are making investments in our railway network and stations to improve accessibility through the Access for All programme, which will result in £350 million of investment between 2019 and 2024. Perhaps his constituency has not yet benefited from that investment, but he should certainly seek it.

[Chris Loder]

I thank my hon. Friend for his kind intervention. I entirely agree with him: I think that the Government’s work in this field is excellent. Regrettably, however, it is not excellent in West Dorset yet. When a county town station is not fully accessible and the second town of Somerset, on the border, is served by a station at which someone who is disabled and arrives after 8 pm will be stranded, that is completely unacceptable. However, I wholly support what the Government are doing through Access for All, and would warmly welcome more of that investment in West Dorset to address this issue.

[Chris Loder]

I would welcome investment in the tactile paving that my hon. Friend will be receiving at Darlington. I understand that it is part of a £100 million scheme to develop the whole station. That is major investment for a wonderful part of the world, but West Dorset is equally wonderful, and I cannot remember the last time we saw major investment in one of our railway stations in rural Dorset. I am grateful to my hon. Friend for allowing me to make this point. Access for disabled people who need to travel in taxis to and from trains, especially in the absence of rural bus services, is incredibly important, and we often do not pay attention to it.

You may be interested to know, Madam Deputy Speaker, that in three areas in rural Dorset one has to put one’s hand out for the train driver to stop. Those train stations have only steps, and they are completely inaccessible to disabled people arriving by car. I hope the DFT and my hon. Friend the Minister will pursue a wider piece of work to develop connectivity for disabled people who travel by car and taxi to get on a train.

[Gareth Davies]

My hon. Friend makes an excellent point. Does he take comfort from the fact that Great British Railways will have a statutory duty to make train stations more accessible? And will he support Grantham’s bid to host the headquarters of Great British Railways?

[Chris Loder]

I am open to being lobbied to support bids. I hope my hon. Friend will forgive me for not declaring at this moment which bid I will support. We need to be careful not to stray from the point.

My hon. Friend makes a valid point about the future of GBR. He asks whether I take comfort from the fact that GBR will also have the ability to make progress. Yes, I do take comfort, but I do not take comfort from having to wait for it. There is no reason to wait for this to happen to address the very difficult disabled access issues we have today. Many of us, particularly in rural areas, have already had to wait for decades and we should not continually have to wait. I welcome the GBR initiative, which will do great things for the railways of this country. I warmly commend my hon. Friend the Minister and her colleagues for their work.

I am conscious that we are straying into trains and railways. I am delighted to take interventions and questions from my hon. Friends, but I am conscious that I am not at the Dispatch Box. I hope they will bear that in mind.

The absence of rural bus services means that disabled people are much more dependent on taxis. We have to bear in mind the cost to disabled people. It is sad that disabled people, particularly in rural areas, have to pay more to be connected and to go to places because of the nature of their disability. That is something we should note. I am delighted that the Bill looks to address many of those matters.

--- Later in debate ---

[Gareth Davies (Grantham and Stamford) (Con)]

I congratulate my right hon. and learned Friend the Member for Kenilworth and Southam (Jeremy Wright) on producing this Bill and all the work he has put in; the diligence with which it is crafted shows he cares passionately about the subject. Before I get to the content of today’s Bill, let me put on record my admiration for all the taxi firms across Grantham and Stamford that keep us moving across what is a very rural constituency, whether that is ABC Taxis in Stamford, Grantham Taxis, Smart Cabs in Bourne, Starline Taxis in Stamford, or Excellent Cabs—who are indeed excellent—in Grantham. I thank every one of those firms.

We know the importance of today’s debate, because this is about fairness. It is about ensuring a level playing field for everyone who lives in this country, no matter where they come from, what has happened to them in life, how they are born or where they are born. This is about treating everybody fairly and equally. We have heard from my hon. Friends the Members for Bassetlaw (Brendan Clarke-Smith) and for Bracknell (James Sunderland) some very interesting statistics that caught my attention, so let me repeat them for additional emphasis: some 14 million people in this country live with some kind of disability—22% of our population in total—and 1.2 million use a wheelchair. As my hon. Friend the Member for Bassetlaw pointed out, a disabled person is twice as likely to need and use a taxi or private hire vehicle than a non-disabled person.

[Rob Butler (Aylesbury) (Con)]

Does my hon. Friend share my concern about a couple of other statistics that arose from some research carried out by the disability charity Scope? It reported in 2019 that two thirds of disabled people had experienced problems using public transport in the previous year, and that four fifths of disabled people felt anxious on public transport. That, I suggest, underlines the reasons why disabled people need to have access to taxis and private hire vehicles. Does my hon. Friend agree?

[Gareth Davies]

My hon. Friend makes an excellent point; no matter the mode of transport, we should make it as accessible as possible. As I mentioned in an intervention previously, this Government are investing in making our public transport network more accessible, whether that is through the £350 million investment in improved accessibility on our train network or the national bus strategy, which has resulted in 99% of buses being acceptably accessible. However, my hon. Friend is right: we should not ignore the fact that people still feel uncomfortable, and there are still modes of transportation that are not accessible. One of the reasons why disabled people use taxis and private hire vehicles is the level of private car ownership, a point that I will come on to in a moment.

We should also acknowledge that when it comes to transportation for disabled people, some improvements are happening in this country. A recent Department for Transport survey showed that 75% of disabled people are satisfied with taxi services, but that figure needs to be 100%, which is the point of today’s Bill. Taxi driver awareness training is also increasing, but as my right hon. and learned Friend the Member for Kenilworth and Southam pointed out, we can and should do more. We should never stop pushing for that.

[Siobhan Baillie (Stroud) (Con)]

A week ago, when I was coming back from Parliament, I got a taxi from Stonehouse station with Apollo Cars, and my driver talked about this Bill. He was very much in favour of it. He has five or six regular clients—a group of Down’s syndrome lads—who he takes to college, and he spoke so favourably about this Bill. As we have heard from my right hon. and learned Friend the Member for Kenilworth and Southam (Jeremy Wright) and a number of other colleagues, it is so important that we are supportive of taxi drivers. I think I interrupted my hon. Friend before he could go on to that point, but so many taxi drivers provide an excellent service and really enjoy those trips as well.

[Gareth Davies]

My hon. Friend makes an excellent point, and I pay tribute to Apollo Taxis, just as I did at the beginning to all those taxi firms in Grantham and Stamford constituency.

I also welcome the national disability strategy, which has already been referred to by one of my hon. Friends and is the first cross-Government effort to improve the everyday lives of disabled people. Again, I praise this Government for the efforts they are making, particularly the disability Minister, who has taken to her brief with great passion and motivation. However, there is clearly an issue, which this Bill is seeking to address. Many disabled people face discrimination when it comes to taxi services, whether that is outright refusal of service, over-charging of passengers, or a failure to provide assistance. None of that should be happening; it is completely and utterly unacceptable. To the point of my hon. Friend the Member for Aylesbury (Rob Butler), only 58% of taxis and 2% of private hire vehicles are wheelchair-accessible, which is in stark contrast to buses of which, thanks to the national bus strategy, 99% are accessible to disabled people, so that gap needs need to be filled.

As mentioned by my hon. Friend the Member for Bassetlaw, the Government’s 2018 inclusive transport strategy aimed to support the creation of an inclusive transport network and highlights the inconsistent application of the Equality Act 2010 to taxis. I am delighted that this Bill seeks to address that inconsistency by preventing taxi drivers from refusing a journey, by requiring drivers to assist disabled people, and by requiring local licensing authorities to maintain and publish a list of wheelchair-accessible taxis. The point made by my hon. Friend the Member for Darlington (Peter Gibson), backed up my right hon. and learned Friend the Member for Kenilworth and Southam, about transparency and having a register is important, and I hope the Minister is listening.

[Peter Gibson]

I am grateful to my hon. Friend for sharing those statistics. Just 58% of taxis being accessible to disabled users masks the fact that such vehicles are not evenly spread throughout the country. I imagine that many of them are based in here in London, and constituencies such as ours, some distance from London, do not have the requisite number of accessible vehicles. I also thank my hon. Friend for mentioning the register, which I raised earlier.

[Gareth Davies]

Again, I am grateful to my hon. Friend. It is worth highlighting my second statistic: 2% of private hire vehicles are wheelchair-accessible. In a rural area such as Lincolnshire, where I am from, we do not have that many taxis—London has the bulk of them, as my hon. Friend points out—so 2% is an astonishing and, frankly, disturbing figure. That highlights why it is so important that my right hon. and learned Friend the Member for Kenilworth and Southam has brought this Bill to the Chamber today.

This Bill, this initiative and, indeed, this debate with its many contributions from Conservative Members will be met with great appreciation in my constituency. I pay tribute to the Grantham Disabled Children’s Society, run by the incredible Darryl Blair and his team of volunteers, who do so much for disabled children in Grantham. I have spent a lot of time with the organisation, and Darryl in particular, and it does fantastic work to make the lives of disabled children across Lincolnshire a lot easier. He will welcome my right hon. and learned Friend’s efforts today.

If the House will indulge me, based on conversations with Darryl and the Grantham Disabled Children’s Society I will touch on two important related issues facing disabled people in Grantham and Stamford that are close to my heart. First, while we are talking about taxis today, some disabled people—about 4.2% of the population according statistics I have read—hold a blue badge pass, but many report growing issues with non-passholders incorrectly using disabled parking spaces at petrol stations, supermarkets and other venues or, unbelievably, just abusing them, which I have seen happen on countless occasions. Of course, I appreciate that not all disabilities are visible, but Government statistics show that blue badge theft and misuse is a real problem. In 2021, 4,396 badges were stolen, and the most common reason for prosecution for the misuse of blue badges was when someone uses somebody else’s badge following some undetermined action.



Even if disabled people can get around, my second point is that when they get somewhere, there are insufficient places for changing and bathroom facilities. I have spent a lot of time looking at changing places, and I was shocked to learn that in my constituency and across Lincolnshire we have very few changing place facilities for disabled people. I support our local district council in its wish, and the bid it has put in to the Government, to put in place a changing place facility in each of the three towns I represent, Grantham, Bourne and Stamford.

It is right that we debate this subject and that we put on record our thanks to our taxi drivers across our constituencies, while also recognising that much more needs to be done to level the playing field for disabled people. This is an incredibly important Bill, which has my full support and, I am pleased to say, the support of many across the House. The Government have an important role to play in levelling the playing field; I appreciate all the efforts they have made, but we should never be complacent.