Digital Markets, Competition and Consumers Bill

Sharon Hodgson Excerpts

Consideration of Lords message
Tuesday 21st May 2024 Commons Chamber

[Mrs Sharon Hodgson (Washington and Sunderland West) (Lab)]

I just want to help the Minister correct the record. Through the Olympics legislation, we as a Parliament did not ban resale; we said that resale had to be authorised. I did not want him to have that wrong on the record.

--- Later in debate ---

[Sir Philip Davies]

I am very grateful. As the hon. Gentleman was struggling so much with the previous intervention, I thought I would intervene and give him a way out. If he gets his way, all that will happen is that all of these tickets sold on the secondary market will be sold by spivs outside the location of an event. Why does the hon. Gentleman think that consumers will be better protected by spivs selling these tickets outside the event than by their being sold on official secondary ticket markets?

[Mrs Hodgson]

Because of the scale!

[Sir Chris Bryant]

The secondary ticket market is the spivs: it is precisely the same set of people scamming the system and the public. They are taking advantage of people’s desire to get tickets, and thereby making the market simply not work in the interests of the creators of the art, the fans, or the stadiums and venues themselves. That is why we want to take action.

--- Later in debate ---

[Barbara Keeley]

It is just not happening. As we heard the last time we debated this issue a few weeks ago, just six people have been convicted of ticketing fraud—four of them in the past week. The exploitative practices that my hon. Friend the Member for Rhondda (Sir Chris Bryant) and I have talked about continue to be rife on resale platforms. The Minister must accept that this derisory and dismal record must not continue. Labour has committed to a range of strong measures to crack down on ticket touts and fix this broken system for fans. Will the Government start to accept the weight of evidence and do the same?

[Mrs Hodgson]

I am thrilled to follow my hon. Friend the Member for Worsley and Eccles South (Barbara Keeley), who has done so much work on this matter in the past few years, especially since she took on the brief. She made an excellent speech.

Here we are again. I see that we have been joined by the hon. Member for Shipley (Sir Philip Davies), who back in 2011 did the terrible thing—he might not think it was, but I do—of talking out my private Member’s Bill, the Sale of Tickets (Sporting and Cultural Events) Bill. If it had been passed, we would not be here today, because we would have already fixed this broken market well over a decade ago. I welcome him to his place—I know he likes to keep an eye on his handiwork.

[Angus Brendan MacNeil]

It is a great shame that the hon. Lady was not listened to 13 years ago, but I have a feeling that, unfortunately, after the Euros, with a political microscope on this issue, we will be back here an awful lot sooner than we think.

[Mrs Hodgson]

Sadly, if amendment 104B is not accepted today, that might be the case.

I welcome the opportunity to speak in today’s debate, as short as it might be. I am sure that the Minister is aware that I am here in my capacity as chair of the all-party parliamentary group on ticket abuse, which has done some great work in this area. I support the Opposition’s manuscript amendment, and therefore support the revised Lords amendment 104B as it relates to the secondary ticketing market. As others have done, I thank the excellent Lord Moynihan for his continued efforts as co-chair of the all-party group to regulate black market resale sites such as Viagogo. He is right to do so, and I commend his tenacity and brilliant work over many years. I fully supported the original amendment 104, but I warmly welcome the difficult decision to reintroduce the amendment with some notable changes.

The Government’s reason for rejecting the original amendment was:

“Because protections for consumers in relation to secondary ticketing are adequately provided for under existing legislation.”

However, despite uncontrolled touting taking place on an industrial scale, with tickets resold through sites such as Viagogo, there has not been a single prosecution under the Breaching of Limits on Ticket Sales Regulations 2018, no convictions for using bots under the Digital Economy Act 2017, and only two major tout prosecutions, with six individual convictions, since 2017. I can hardly see how the Government can describe current legislation as adequate.

[Angus Brendan MacNeil]

The hon. Lady mentioned Lord Moynihan. For context, it should be remembered that he was a sports Minister in Margaret Thatcher’s Government. If a Thatcher Minister is anti-market—the charge made from the Conservative Benches against anyone who supports his amendment—either the world has gone topsy-turvy or the Tory party has gone so far to the right it has lost itself.

[Mrs Hodgson]

The hon. Gentleman makes exactly the correct point. Lord Moynihan was a highly respected Minister, and he is hardly a lefty—or whatever it is that people call people like me.

--- Later in debate ---

[Angus Brendan MacNeil]

The hon. Lady has touched on the industrial scale of this practice, and we have heard about touts outside venues. Families may be thinking of buying tickets, and committing themselves to travelling and spending money on hotels, and that is what is wrong. If that happens again, the Government should face those families and explain why it has happened.

[Mrs Hodgson]

That is a very good point. As much as none of us wants to see any unhappy, devastated fans at any of these venues, we will probably have to face those images, in the emails from those fans, on our television screens and maybe on the front pages of newspapers. We have to be prepared for that, and I am sure that the Minister would be sad to see it.

If the Government are truly committed to another review, I know that Lord Moynihan—as we have heard, a highly respected Conservative Lord and a former Minister—has already been recommended to them as a possible chair. [Interruption.] I hope that the hon. Member for Shipley is agreeing with me. I hope he agrees that that would be a very fair and pragmatic selection. It is one that I would wholeheartedly support.

I will conclude. On two occasions the Lords, having listened to evidence and the stated views of the CMA, have voted through these amendments, but Ministers seem hellbent on ignoring the views of the other place. The Lords have sent a clear message to the Government, asking them to look at the facts and think again. I ask the Minister once again: will he finally side with fans, artists and athletes, support Lords amendment 104B today, and not let this be another opportunity wasted by the Conservative Government? As I said in our last debate on this matter, they should either start putting fans first, or move aside so that we can.

[Kevin Hollinrake]

With the leave of the House, Mr Deputy Speaker, I will address the points that have been raised during the debate.

The hon. Member for Rhondda (Sir Chris Bryant) presented a cap on ticket prices as his solution to this problem, but that flies in the face of the evidence given by the CMA in its report. It said that such a measure would not significantly diminish the incentive, and the misconduct would therefore continue. However, it was good to hear the hon. Gentleman finally admit that the market is a good thing—that, coming from an Opposition Member, is a revelation.

There is a common factor between what was said by the hon. Gentleman and what was said by the other contributors to the debate. He said, for instance, that face value was not made sufficiently clear on the various secondary sites, but there is a key saying clearly what face value is on the first pages of the Viagogo and StubHub websites. All those points relate to one thing and one thing only, namely enforcement, because the requirements are there in the existing legislation. We are keen to bolster enforcement. He says that we are somehow kicking and screaming to do so with this amendment, despite the fact that this Government have unilaterally brought forward this legislation. Part 3 offers huge new powers that were not added through an amendment in the Commons or the Lords; they were on the face of the Bill from day one.