Criminal Injuries Compensation

Sarah Russell Excerpts

Tuesday 29th April 2025 Westminster Hall

[Sarah Russell (Congleton) (Lab)]

It is a pleasure to speak under your chairmanship, Dr Murrison. I thank my hon. Friend the Member for Birmingham Northfield (Laurence Turner) for securing this debate.

There is an interesting paradox at the heart of this scheme. The fundamental eligibility requirements are that

“You must apply as soon as it is reasonably practicable“

and that

“this should normally not be later than two years“

after the incident occurred. That is the time limit for adults, which can be extended “due to exceptional circumstances”. If the person was under 18 at the time of the incident, an application must be received by their 20th birthday if the incident was reported to the police before their 18th birthday, or

“within two years of the first report to the police, if the incident was reported to the police on or after“

the person’s 18th birthday.

I was sexually harassed as a teenager—nothing that would have met a criminal standard—and it never occurred to me to apply for these sorts of things. That is not something that enters the head of someone aged 18, 19 or 20, let alone the victims of child rape and sexual abuse. First, we should accept and implement the recommendations of the independent inquiry into child sexual abuse. That is a basic moral requirement. Secondly, we should look at the “exceptional circumstances” rules, which allow someone who did not manage to apply as soon as reasonably practicable, or within two years, to apply if

“due to exceptional circumstances an application could not have been made earlier; and the evidence provided in support of the application means that it can be determined without further extensive inquiries by a claims officer.”

That is a much tighter exception than most legal “exceptional circumstances” exception rules. It basically requires that there be no work to do on the part of the agency that would be required to investigate. I do not understand why whether people get compensation is determined by what inquiries a claims officer would be required to make. I do not think that represents justice.

Significant numbers of claims are being refused; in 2023-24, nearly 2,000 were refused because they were not submitted within the time limit, and another 765 were refused because of a failure to report as soon as reasonably practicable. What we do not have statistics on, as far as I am aware, is the number of people who do not apply in the first place because they know that they would not meet the eligibility criteria. I suspect that it is substantial. It seems to me that whether someone hears about the scheme in the first place, or can meet the requirements, is very much an accident of their life chances and various other factors. That is no way to determine whether people should receive compensation.

At the moment, we are listing Crown court cases for more than two years hence. The police can take more than two years to investigate a crime. About 21% of claims under the criminal injuries compensation scheme take more than two years to conclude; in fact, 2.8% of them take more than five years to conclude. We habitually accept, and have done for some time—although we may not like it—that it can take the state more than two years to deal with a crime, but we do not accept that it can take more than two years for a victim to deal with a crime. That seems, to me, a fundamentally irrational and indefensible position.

In this country, we let people make a breach of contract claim six years after the breach of contract occurred, but we will not let them take more than two years to process their trauma. That is not, in my opinion, the right position for the state to take.

--- Later in debate ---

[Dr Kieran Mullan (Bexhill and Battle) (Con)]

It is a pleasure to serve under your chairmanship, Dr Murrison. I congratulate the hon. Member for Birmingham Northfield (Laurence Turner) on securing the debate, and thank him for being willing to share his personal experiences. His doing so has been incredibly valuable. Similarly, I thank the Liberal Democrat spokesperson, the hon. Member for Eastbourne (Josh Babarinde).

The criminal injuries compensation scheme is one of the most important parts of our justice system. It does not simply punish wrongdoing but, crucially, offers some measure of direct justice—some attempt to right a wrong for those whose lives have been changed by violence and abuse, as incomplete as that attempt may often be.

In 2020, the previous Conservative Government published the findings of a comprehensive review of the scheme as part of a wider review of a first ever cross-Government victims strategy. It found that overall the scheme was operating well. The Criminal Injuries Compensation Authority was dealing with more than 30,000 applications a year and had a high satisfaction rating of 95% from applicants who had been in contact in the preceding period. Those levels of satisfaction had been broadly maintained. Today’s debate has already highlighted that, within broad levels of satisfaction, there can often be serious and consistent individual failings, which it is important we do not take for granted.

However, the review also recognised that changes and improvements could be made, and a consultation was launched on a number of areas to make the scheme simpler, more transparent and easier for victims to understand and engage with. Those included the approach to classifying and compensating for disabling mental injuries, overhauling how brain injury is represented and reforming the groupings of other injury types. The review also proposed changes to bereavement awards.

Members may be aware that there was a need to launch a further, targeted consultation on the unspent convictions rule to ensure that it was fully and comprehensively reviewed for possible reform. Under that rule, an applicant’s compensation award could be reduced or withheld depending on the sentence imposed for an unspent offence they had committed. The Supreme Court has previously found that the unspent convictions rule was lawful and that the rationale underlying it was legally sound. The judgment also rejected the notion that vulnerability that leads to later offending should require any special exemption from the rule, on the basis that the criminal justice system should already include measures to allow any vulnerability of victims to be taken into account at the time of their prosecution and sentencing.

Following that judgment, there was further impetus to consider change, as the Government rightly sought to respond to the final publication of the independent inquiry into child sexual abuse, which made further recommendations regarding the scheme, as a number of Members have touched on. The 2023 consultation focused on time limits and the scope of the scheme. It considered the inclusion of online abuse in the definition of a crime of violence. It also looked at whether children who suffered abuse should have longer to apply for compensation. It also raised the question of whether non-contact offences should be brought within the eligibility criteria.

The variety of consultations and additional areas for reform reflects what has been a rapidly evolving area of political and public concern. That has created a greater and greater focus on groups of victims, as our understanding of the nature and impact of sexual abuse, particularly historical sexual abuse, domestic abuse and online harms has broadened. Across the consultations, hundreds of responses were received and difficult questions were explored in detail. However, before a final response could be published, the 2024 general election was called.

Last month, the current Government sought to move forward to resolve those pieces of work and to progress on the basis of this extensive background. However, they have also decided to make no changes at this time to the scheme’s scope or time limits or to the unspent convictions rule, and it is important for the Minister today to clearly explain why.

I recognise the concerns about singling out particular categories of offending and about the unintended consequences of such changes. However, concerns arise when the guidelines that do exist that attempt to allow for exceptionality do not operate as well as they should. If the Government choose not to make formal changes to the rules, there is an even greater emphasis, as the hon. Member for Birmingham Northfield said, on ensuring that the guidelines that do exist that operationalise the exceptionality clauses function as they should.

On unspent convictions, the Government have laid out their reasons for not making changes—again, that is on the grounds of not wanting to create unintended consequences for victims. However, a proposal for reform was put forward that would have allowed the Government to maintain an overall bar on people seeking compensation despite their offending, by considering whether lower-level offences, such as community offences, could be removed from the disbarring applications, or where there could be a significant gap between the injury suffered and the nature of the indexed offence. That would be universal, rather than singling out particular types of offending. I would be interested to hear why the Government did not take forward that suggestion.

I would also like the Minister to explain further the Government’s failure to provide a comprehensive response to the 2020 consultation, which suggested many reforms. The Government have said, to quote directly from the Minister’s foreword to the Government response:

“I have decided not to publish a substantive response to the 2020 consultation as the victim support landscape has changed substantially since 2020. I am concluding that consultation by writing to the Justice Select Committee notifying it of my decision.”

[Sarah Russell]

Does the hon. Gentleman see that there is some irony in his asking why our current Minister has not responded to a 2020 consultation, when his Government, which was in power for another four years, did not do so?

[Dr Mullan]

I think I have clearly laid out the timetable and the sequence of events, particularly in terms of the courts requiring a further consultation, and the sensible decision to respond further to the inquiry consultation. I am interested in actually getting a response; I appreciate that the hon. Member seeks to make a party political point, but that is fine.

It is slightly disappointing not to see a comprehensive response, notwithstanding the hon. Member’s concerns, as I think that the 2020 consultation and the many proposals in it—some of which were implemented on an interim basis—were important. Does that mean that the Government have now entirely rejected some of the other changes I have outlined, or will the letter set out in more detail which changes will or will not be taken forward, and the reasons why? It is important for the Government to do that.

Although the scheme may be working well overall, we should continue to consider where challenges remain operationally. We know that the experience of applicants varies regionally. For example, in Birmingham, which includes the constituency of the hon. Member for Birmingham Northfield, the average time for a compensation decision was over 490 days in 2022. While there has been some improvement, wait times are far too long for some individuals, even if the majority receive their compensation in a timely manner.

We have heard from a number of Members today about individual cases and their personal experiences. It is important that we hold the Government to account in terms of ensuring that as many people as possible, and as great a ratio of applicants to the scheme as possible, receive an adequate service.

The true measure of our commitment to victims is not the volume of our pronouncements, but the effectiveness of the systems we create to maintain them. I want to finish by saying that the criminal injuries compensation scheme has always been about more than money: it is about recognising harm and restoring dignity. The Conservative Government took that responsibility seriously. We listened, we consulted and we left a clear foundation for action. Now it is for the current Government to build on that foundation, and we will hold them to account, simply because victims deserve nothing less.

[The Parliamentary Under-Secretary of State for Justice (Alex Davies-Jones)]

It is a pleasure to serve under your chairship, Dr Murrison. I thank my hon. Friend the Member for Birmingham Northfield (Laurence Turner) for securing this important debate. I thank all hon. Members who have taken part; the strength of feeling is palpable, and I have heard them all.

I was deeply moved by hon. Members’ personal stories about being victims of crime and the impact it had on them. I thank them all for their courage in speaking out about their experiences so eloquently. Doing so is powerful, and it illustrates their views on the criminal injuries compensation scheme and on the experience of applying for compensation. I commend their desire to see improvements to the scheme and its operation. I also echo the thanks from my hon. Friend the Member for Birmingham Northfield to the brilliant staff who operate the scheme so tirelessly for the work they do every single day to support victims of crime.

I have a long-standing commitment to supporting victims of crime. Since I took on responsibility for this scheme, I have been struck by the bravery of victims of crime who speak out about what they have been through and how it has affected them. Sometimes I am contacted directly by victims, and sometimes I am contacted by Members of this House. Other times, I listen to and learn from high-profile figures, including the Victims’ Commissioner for England and Wales, and the organisations that work so tirelessly to support victims. Whatever the medium for conveying individual stories, I am constantly reminded of the importance and responsibility of my role as the Minister responsible for victims and for violence against women and girls. This debate has added to my awareness and sense of purpose when it comes to doing all I can to support victims.

The criminal injuries compensation scheme has a long history, with the first non-statutory scheme launching in 1964. It has changed over time, including when it became a statutory scheme in 1996. However, its purpose has remained constant: to recognise the harm experienced by victims injured as a result of violent crime. The scheme is a last resort for compensation, where someone cannot obtain compensation from the perpetrator directly or via a civil claim.

Through the scheme, we meet domestic and international obligations. The scheme for Great Britain remains one of the most generous in Europe and the world. It pays compensation for physical, sexual and mental injuries and also for things associated with those injuries, such as loss of earnings and special expenses. It also provides compensation to families bereaved by violent crime, to acknowledge their loss and provide support to dependants.

As my hon. Friend the Member for Birmingham Northfield said, the previous Government announced a review of the scheme in 2018. They held their first consultation in 2020. This was wide ranging, looking at various aspects across the whole scheme. There was a second consultation in 2022 on the scheme’s unspent convictions eligibility rule. The third and final consultation was in 2023 and considered the scheme’s scope and time limits. The second and third consultations of course included consideration of the recommendations of the independent inquiry into child sexual abuse, often referred to as IICSA. The last Government did not respond to any of the three consultations before the election was announced last year.

One of my key priorities when I became Minister was to consider how to conclude the previous Government’s review. I saw how many individuals and organisations had taken the time—and, in many cases, expended a great deal of emotional energy—to respond thoughtfully to the issues considered in the consultations. They deserved to know the outcome following their contributions.

At the forefront of my mind as I considered how to respond to the consultations were the IICSA findings and recommendations. There is no doubt that sexual abuse and exploitation of children are the most heinous crimes. It takes a great deal of strength for victims to come forward, seek justice by reporting the crime to the police, and access support and compensation to aid their recovery.

Earlier this month, I published my response to the 2022 and 2023 consultations, which concerned the IICSA recommendations. As has been mentioned, I also wrote to the Justice Committee about the 2020 consultation, concluding that consultation and informing the Committee of my decision not to publish a substantive response to it.

My conclusion was not to amend the scheme at the present time. I have made no secret of the fact that that was a difficult decision to reach. In the same way that I have listened to and learned from hon. Members today, I learned from the respondents to the consultations. I understand and hear their calls for change, and I am considering how we can best support victims with whatever they need through an improved and effective service. Although my decision was difficult, it was the right one for the scheme and the victims of violent crime it supports.

I fully appreciate the basis for IICSA’s recommendations that the scheme be amended and expanded for victims of child sexual abuse and exploitation. I also acknowledge that many of the consultation respondents called for change in the way that IICSA recommended. However, it is my belief that all victims can feel a need for their suffering to be recognised, no matter the nature of the violent crime that harmed them. That belief aligns with the core principle of the scheme: that it is universal. That ensures that all victims can equally access the scheme. We cannot have one rule for certain victims and one for others, who have experienced other, often deeply damaging, crimes. Payments are based on injury or bereavement arising from violent crimes, regardless of the nature of the crime. That is why I decided not to amend the scheme as IICSA recommended.

Importantly, the scheme continues to be subject to scrutiny. The Victims’ Commissioner for England and Wales recently proposed reform of the scheme’s time limits in her report on court backlogs. I responded to the report on 25 April, and I am considering the report of the Women and Equalities Committee, which recommended that the scheme be expanded to enable victims of non-consensual intimate image abuse to access compensation.

That leads me to explain a bit more about why I decided not to respond substantively to the 2020 consultation, which covered all aspects of the scheme as a whole. I appreciate that my decision means that the many people who responded to the consultation will not see change as a result of their contributions, and that the concerns they expressed will not be answered. The key reason for my decision is that the landscape in which the scheme sits has changed significantly since 2020. The questions were asked in a totally different context. Government provision and support for victims has developed, and at the same time demand for that support in all its forms has grown substantively. To put it simply, the context has moved on.

My hon. Friend the Member for Birmingham Northfield and others spoke eloquently about their experience several years ago, but I am hopeful that some of those challenges would not arise today. The Criminal Injuries Compensation Authority, which administers the scheme, has worked hard since 2020 to improve its service. For instance, all applications can now be made online, so there is no longer the need for the onerous paperwork that hon. Members described. All its staff have undertaken trauma-informed training, and it now has dedicated caseworkers for the most complex cases. It also runs awareness training sessions for stakeholders who support victims, including the police, ISVAs and independent domestic violence advisers. All those measures help to improve victims’ experience when applying for compensation.

There are of course other challenges, as we have heard today, and I assure hon. Members that we are not resting on our laurels. We are committed to continuously reviewing and responding to feedback from stakeholders. CICA undertakes user research, cross-agency work and outreach activity. That facilitates sharing experiences, learning and collaboration to improve its service. I also always welcome feedback from hon. Members, their constituents and victims about the service.

We are working hard for victims more generally. The Victims and Prisoners Act 2024 aims to improve victims’ experience of the criminal justice system. It makes it clear that victims require services under the victims code, and it strengthens agencies’ accountability for its delivery. My hon. Friend the Member for Congleton (Sarah Russell) and others asked how we raise awareness and ensure people know about the right to access compensation. The victims code includes the right to be told about compensation. We are now implementing the reforms in the Act, and we aim to consult on a revised victims code in due course. We await the report of Sir Brian Leveson’s independent review of the criminal courts, where we should be making it easier for victims to seek civil remedies directly from perpetrators.

[Sarah Russell]

If we create a right to be made aware of the scheme and a claimant can demonstrate that they were not made aware of it, could we amend the rules for exceptional cases reviews so that that automatically counts as an exception?