Criminal Injuries Compensation

Alex Davies-Jones Excerpts

Tuesday 29th April 2025 Westminster Hall

[The Parliamentary Under-Secretary of State for Justice (Alex Davies-Jones)]

It is a pleasure to serve under your chairship, Dr Murrison. I thank my hon. Friend the Member for Birmingham Northfield (Laurence Turner) for securing this important debate. I thank all hon. Members who have taken part; the strength of feeling is palpable, and I have heard them all.

I was deeply moved by hon. Members’ personal stories about being victims of crime and the impact it had on them. I thank them all for their courage in speaking out about their experiences so eloquently. Doing so is powerful, and it illustrates their views on the criminal injuries compensation scheme and on the experience of applying for compensation. I commend their desire to see improvements to the scheme and its operation. I also echo the thanks from my hon. Friend the Member for Birmingham Northfield to the brilliant staff who operate the scheme so tirelessly for the work they do every single day to support victims of crime.

I have a long-standing commitment to supporting victims of crime. Since I took on responsibility for this scheme, I have been struck by the bravery of victims of crime who speak out about what they have been through and how it has affected them. Sometimes I am contacted directly by victims, and sometimes I am contacted by Members of this House. Other times, I listen to and learn from high-profile figures, including the Victims’ Commissioner for England and Wales, and the organisations that work so tirelessly to support victims. Whatever the medium for conveying individual stories, I am constantly reminded of the importance and responsibility of my role as the Minister responsible for victims and for violence against women and girls. This debate has added to my awareness and sense of purpose when it comes to doing all I can to support victims.

The criminal injuries compensation scheme has a long history, with the first non-statutory scheme launching in 1964. It has changed over time, including when it became a statutory scheme in 1996. However, its purpose has remained constant: to recognise the harm experienced by victims injured as a result of violent crime. The scheme is a last resort for compensation, where someone cannot obtain compensation from the perpetrator directly or via a civil claim.

Through the scheme, we meet domestic and international obligations. The scheme for Great Britain remains one of the most generous in Europe and the world. It pays compensation for physical, sexual and mental injuries and also for things associated with those injuries, such as loss of earnings and special expenses. It also provides compensation to families bereaved by violent crime, to acknowledge their loss and provide support to dependants.

As my hon. Friend the Member for Birmingham Northfield said, the previous Government announced a review of the scheme in 2018. They held their first consultation in 2020. This was wide ranging, looking at various aspects across the whole scheme. There was a second consultation in 2022 on the scheme’s unspent convictions eligibility rule. The third and final consultation was in 2023 and considered the scheme’s scope and time limits. The second and third consultations of course included consideration of the recommendations of the independent inquiry into child sexual abuse, often referred to as IICSA. The last Government did not respond to any of the three consultations before the election was announced last year.

One of my key priorities when I became Minister was to consider how to conclude the previous Government’s review. I saw how many individuals and organisations had taken the time—and, in many cases, expended a great deal of emotional energy—to respond thoughtfully to the issues considered in the consultations. They deserved to know the outcome following their contributions.

At the forefront of my mind as I considered how to respond to the consultations were the IICSA findings and recommendations. There is no doubt that sexual abuse and exploitation of children are the most heinous crimes. It takes a great deal of strength for victims to come forward, seek justice by reporting the crime to the police, and access support and compensation to aid their recovery.

Earlier this month, I published my response to the 2022 and 2023 consultations, which concerned the IICSA recommendations. As has been mentioned, I also wrote to the Justice Committee about the 2020 consultation, concluding that consultation and informing the Committee of my decision not to publish a substantive response to it.

My conclusion was not to amend the scheme at the present time. I have made no secret of the fact that that was a difficult decision to reach. In the same way that I have listened to and learned from hon. Members today, I learned from the respondents to the consultations. I understand and hear their calls for change, and I am considering how we can best support victims with whatever they need through an improved and effective service. Although my decision was difficult, it was the right one for the scheme and the victims of violent crime it supports.

I fully appreciate the basis for IICSA’s recommendations that the scheme be amended and expanded for victims of child sexual abuse and exploitation. I also acknowledge that many of the consultation respondents called for change in the way that IICSA recommended. However, it is my belief that all victims can feel a need for their suffering to be recognised, no matter the nature of the violent crime that harmed them. That belief aligns with the core principle of the scheme: that it is universal. That ensures that all victims can equally access the scheme. We cannot have one rule for certain victims and one for others, who have experienced other, often deeply damaging, crimes. Payments are based on injury or bereavement arising from violent crimes, regardless of the nature of the crime. That is why I decided not to amend the scheme as IICSA recommended.

Importantly, the scheme continues to be subject to scrutiny. The Victims’ Commissioner for England and Wales recently proposed reform of the scheme’s time limits in her report on court backlogs. I responded to the report on 25 April, and I am considering the report of the Women and Equalities Committee, which recommended that the scheme be expanded to enable victims of non-consensual intimate image abuse to access compensation.

That leads me to explain a bit more about why I decided not to respond substantively to the 2020 consultation, which covered all aspects of the scheme as a whole. I appreciate that my decision means that the many people who responded to the consultation will not see change as a result of their contributions, and that the concerns they expressed will not be answered. The key reason for my decision is that the landscape in which the scheme sits has changed significantly since 2020. The questions were asked in a totally different context. Government provision and support for victims has developed, and at the same time demand for that support in all its forms has grown substantively. To put it simply, the context has moved on.

My hon. Friend the Member for Birmingham Northfield and others spoke eloquently about their experience several years ago, but I am hopeful that some of those challenges would not arise today. The Criminal Injuries Compensation Authority, which administers the scheme, has worked hard since 2020 to improve its service. For instance, all applications can now be made online, so there is no longer the need for the onerous paperwork that hon. Members described. All its staff have undertaken trauma-informed training, and it now has dedicated caseworkers for the most complex cases. It also runs awareness training sessions for stakeholders who support victims, including the police, ISVAs and independent domestic violence advisers. All those measures help to improve victims’ experience when applying for compensation.

There are of course other challenges, as we have heard today, and I assure hon. Members that we are not resting on our laurels. We are committed to continuously reviewing and responding to feedback from stakeholders. CICA undertakes user research, cross-agency work and outreach activity. That facilitates sharing experiences, learning and collaboration to improve its service. I also always welcome feedback from hon. Members, their constituents and victims about the service.

We are working hard for victims more generally. The Victims and Prisoners Act 2024 aims to improve victims’ experience of the criminal justice system. It makes it clear that victims require services under the victims code, and it strengthens agencies’ accountability for its delivery. My hon. Friend the Member for Congleton (Sarah Russell) and others asked how we raise awareness and ensure people know about the right to access compensation. The victims code includes the right to be told about compensation. We are now implementing the reforms in the Act, and we aim to consult on a revised victims code in due course. We await the report of Sir Brian Leveson’s independent review of the criminal courts, where we should be making it easier for victims to seek civil remedies directly from perpetrators.

[Sarah Russell]

If we create a right to be made aware of the scheme and a claimant can demonstrate that they were not made aware of it, could we amend the rules for exceptional cases reviews so that that automatically counts as an exception?

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[Alex Davies-Jones]

I welcome my hon. Friend’s suggestion, which we can of course consider. We will be consulting on a new victims code in due course. The Victims’ Commissioner meets me regularly to talk about compliance with the victims code and how we hold agencies accountable for their failure to uphold it, so that can be considered.

As well as compensation, the Ministry of Justice provides funding for vital victim and witness support services, including community-based services, in addition to the funding that we give police and crime commissioners to allocate on the basis of their assessment of local need. Across Government the financial situation is difficult, and we await the outcome of the spending review, but the Government will be considering how we can best provide the support that the victims of crime need and deserve.

As a proud Welsh MP, I reassure the hon. Member for Strangford (Jim Shannon) that I am due to meet my counterparts in the devolved nations very soon to discuss how we can best support victims of crime wherever they reside in these isles.

I reassure hon. Members that they have all been heard today, in the same way that I have heard the respondents to the consultation. Their message to me is that we need change, with less consultation and less talk, because we need action. Listening to their experiences, views and suggestions will help me to consider how we can best improve the system, make it effective and workable, and provide victims with the justice that they long for and deserve.

I am very grateful to my hon. Friend the Member for Birmingham Northfield for his contribution to this important debate and for all his work in supporting victims of crime.