Fairness at Work and Power in Communities

Sarah Owen Excerpts

Thursday 12th May 2022 Commons Chamber

[Navendu Mishra (Stockport) (Lab)]

On International Nurses Day, I want to thank all nurses in Stockport and across the world, but in particular the members of Stockport Unison health branch, with whom I have a very good relationship. I refer the House to my entry in the Register of Members’ Financial Interests, and in particular to my trade union membership.

I associate myself with the comments made from those on the Opposition Benches regarding the cost of living crisis. Energy bills have gone up significantly. People on low incomes are impacted disproportionately, and it is they who need most support. The Government are failing our communities. I was in Blackpool on Monday last week for the USDAW—Union of Shop, Distributive and Allied Workers—conference, the retail workers’ trade union. Before I cover the issues some of the retail workers mentioned to me—I am a former retail worker myself—I want to thank my hon. Friend the Member for Nottingham North (Alex Norris) for all the work he has done on the “Freedom from Fear” campaign that USDAW has been running to protect shopworkers from verbal abuse, physical assault and all the terrible things that happen to shopworkers. Retail workers tend to be some of the lowest-paid people in our economy. They tend to work long hours and are often employed on zero-hour contracts. I am grateful that USDAW represents them.

There are two key points from a survey of retail workers on the cost of living that USDAW has sent to Members of Parliament. Two recommendations the trade union is making are a reduction in VAT from 20% to 17.5%, and an urgent and fundamental overhaul of universal credit. Several Opposition Members have already raised issues with universal credit and how it is having a negative impact on several people. I hope the Minister and other Government Members will listen and do something about that issue.

On the cost of living, Sue Peck from Stockport Car Scheme wrote to me recently. In case Members are not familiar with local car schemes, Stockport Car Scheme in Heaton Moor in my constituency is a door-to-door transport service for people living in Stockport who struggle to access public transport. Community transport schemes such as Stockport Car Scheme are always for a social purpose and never for profit. They support people who have mobility issues, cognitive impairments, disabilities, long-term health conditions and sensory loss. They use volunteer drivers, who source their own cars, to take people to their destination.

Stockport Car Scheme is calling for an immediate review of the approved mileage rate that can be claimed by volunteer drivers. There has been a significant increase in fuel costs, coupled with inflation, and that is having a negative impact on volunteer recruitment and retention. The approved mileage allowance payment was last reviewed in 2012 at 45p a mile. However, the RAC Foundation says that the cost of motoring has increased by 25% since 2012, and that is before we take into account the increase in fuel costs because of the crisis in Ukraine caused by Russia’s invasion. The higher fuel prices are having an impact on Stockport Car Scheme and, I am sure, services across the country, as some drivers feel they are unable to continue volunteering due the extra cost burden on them. I therefore hope that the Government will review that.

The issues with waiting lists have also been raised and are significant. Several charities, including Cancer Research UK and Macmillan, do very important work to support cancer patients’ families and communities. Cancer service provision across the UK often can be a postcode lottery. If someone lives near a hospital that has had capital investment and, sadly, they have cancer, or their loved one has cancer, they will be treated with the latest medical equipment. However, if someone’s hospital is older, perhaps they will not be that lucky. We need to tackle that. Cancer Research UK conducted research recently and informed me that 65,000 people in England are left waiting to find out if they have cancer. That is simply not acceptable in one of the world’s richest economies.

On waiting lists, I want to tackle the issue of NHS dentistry, because it has been deliberately underfunded by this Government, and that is pushing people into completing DIY remedies at home, often in a lot of pain. Yet again, it is a postcode lottery. In some areas of the country, people might be lucky enough to find a slot or two with their local dentist on an NHS placement, but otherwise, people have to pay an extremely large amount of money, and not everyone can afford to.

If you will allow me, Mr Deputy Speaker, I want to read out a piece of casework that I received regarding dentistry. I will quote it word for word:

“I have gum disease to the point all my teeth are very loose I have tried and tried to get a nhs dentists as I don’t work due to mental health issues. I stayed in my bedroom for six years I just couldn’t get out. To go private they want 64 pounds for me just to be seen. Then so much for my teeth to be taken out and then dentures. I have just started to get out with the help of my sport dog. If I loose my teeth I will not go out again. I have phoned so many nhs dentists and got know where. I’m on a list at King’s Gate House but that could take years. I really appreciate the waiting list but I will not have any teeth by then. I would really appreciate your help. I have phoned all the people I can. And I just don’t know which way to turn. I hope you can help me.”

It is actually quite upsetting to read that and to speak to that person.

Dentistry is a very serious issue. It has an impact on people’s physical health and also their mental health. We need to see the Government come forward with a plan. The British Dental Association has done really good research on this issue. I urge the Minister and the Government to pay attention to this issue, and to tackle it properly.

The housing crisis has also been covered by several colleagues. The local housing allowance is simply not adequate enough for the current rates in Stockport. Stockport is a fantastic place to live, but if people cannot afford a mortgage—the house prices have significantly increased anyway—rents are extremely high as well, and the housing allowance from the Government is simply not enough. There were 33,000 fewer socially rented homes built last year than in 2010. There has been a huge increase in private renting, with households paying even higher rents, and rough sleeping is up by 141%. I go back to what I said earlier: the UK simply cannot afford a Conservative Government. These stats are terrible.

There is some positive news on housing. I have two local charities that do excellent work. Mr Jonathan Billings recently set up the charity EGG—Engage Grow Go. He is a long-standing campaigner and worker in the housing sector, and he is doing really good work on that, so I am really pleased to have his guidance and support. Also, the Wellspring, a local institution in Stockport, has been helping homeless people and supporting them for several decades.

There are so many cases that I could mention, but I will mention just one briefly—I know that other Members want to get in to speak. This is from a woman who, sadly, was recently bereaved—her partner passed away. She has lived in a one-bedroom apartment for 44 years. I will read out the casework:

“She and late partner live in 1 bed apartment since…1970s. Therefore it is a protected tenancy. She informed the Landlord of the death of partner and Landlord”—

immediately—

“tried to increase rent by 86%. The Landlord (son of original Landlord) did not realise that to increase rent in a protected tenancy he would have to apply to the ‘RENT OFFICE’ for consent and valuation.”

There is no progress on this case yet, but she has lived in that property for 44 years. Very little work or maintenance has been done to the property, and in her words, it is a “hovel”. She is very worried, as she is currently paying only £350 a month, and there is no way that she could afford the new rent, or even the rent on social housing. What are people like her supposed to do when they cannot afford the rent? There are more than 7,000 households on the waiting list for my local housing provider, Stockport Homes, so it will take several years for her to get anywhere. Where are these people supposed to go?

I usually have lots to say about buses, but I will try to keep myself from going down that rabbit hole. The National Union of Rail, Maritime and Transport Workers is running a campaign to protect transport workers and ticket officers because there have been attacks on them in several places. In his former role, the current Prime Minister closed down ticket offices on the Transport for London network. We need to protect these jobs to ensure that people who have mobility or health issues can seek help and support on the platform if they need it.

There is a significant issue with the lack of disabled access and the lack of safety tiles at train stations. Network Rail says that 41 stations across the country will see a change, and there are a couple in my constituency that will have work done, but progress is not quick enough. Stockport constituency is in the north-west, where only 16% of train stations—the worst proportion in the UK—have accessible ticket machines. Similarly, only 18% of our ticket offices are accessible, compared with the national average of 21%, and only 8% of station toilets are national key toilets, compared with the national average of 18%. Those figures are simply shocking. The Government talk a lot about decarbonisation and levelling up, but when it comes to supporting people to get on the public transport network, they simply do not do enough.

[Sarah Owen (Luton North) (Lab)]

Leagrave station in my constituency of Luton North is in exactly the same position: 1.8 million journeys a year were made from that station before the pandemic, but there is no lift access and no accessibility at all. It is about time that we saw the levelling up of our stations as well as our towns.

[Navendu Mishra]

My hon. Friend makes an important point. We need fewer public relations exercises from the Government and more investment in our communities.

I welcome the fact that Greater Manchester Combined Authority, led by Mayor Andy Burnham, is introducing bus franchising, which will mean lower fares and more reliable services. It will also mean that private bus operators cannot cherry-pick the most profitable routes and leave communities disconnected, so it is very good news.

I assure you that I will finish very shortly, Mr Deputy Speaker, but first I must get back to trains. Stockport station, the only mainline station in my constituency with trains to Manchester, Birmingham and London, is Victorian and is pretty much falling apart. When it rains heavily, the platforms flood. The lift is often broken, which makes life uncomfortable for passengers and gives the staff a difficult time. I hope that the Government will announce significant investment in northern train stations, in addition to those in Luton—north first, if that is okay.

I am proud to have three maintained nursery schools in Stockport constituency: Hollywood Park, Larkhill and Freshfield. They do a really important job and communities across our country benefit from our maintained nursery school system, but sadly National Education Union research reveals that there are only 389 such schools left in England, of which many are located in the most deprived areas in the country. I pay tribute to the hard work of our good friend the former Member for Birmingham, Erdington, who led the campaign to protect maintained nursery schools in Birmingham and across England. The solution is targeted support. The Government need to come forward with a funding formula that will support schools for the next decade, rather than with year-on-year solutions that create uncertainty and stress for the community.

I could say a lot more, Mr Deputy Speaker, but I do not want to disadvantage other speakers, so I will leave it there. Thank you for calling me.