Victims of Crime: Rights

Debate between Sarah Champion and Alex Sobel

Tuesday 13th March 2018 Westminster Hall

[Alex Sobel]

I do, and that is doubly so when there is an event as serious as the Manchester bombing. After that incident, the Government committed to support the victims, but nearly a year later some families are still not receiving the support they need.

When I undertook the survey, a range of crimes were reported to me and often the victims did not feel that they had received sufficient support after crimes ranging from muggings to violent assault to rape. This debate is very much needed, to address the inconsistencies in the system, and I am sure that many hon. Members will also share the experiences of their constituents.

A group in society that is particularly vulnerable to crime is older people. I am grateful to Age UK for releasing a report last week on fraud relating to older people. The report found that more than two fifths—43%—of older people, which is almost 5 million people, believe they have been targeted by scammers. Only a minority of fraud victims report their experience. Among people aged 65-plus, nearly two thirds—64%—of those targeted by fraudsters did not report it to an official body such as Action Fraud, the police, a bank or a local authority. About a third of those targeted confided in friends or family, but more than a fifth admitted they did not tell anyone at all, because they felt too embarrassed. And for the minority of older people who do report fraud, support is inconsistent across the country.

Age UK has won funding from City Bridge Trust to pilot a new scam prevention and victim support service. Working in partnership with Action Fraud, a number of local Age UK groups in London will raise awareness of scams among older people and their friends and family; they will give one-to-one support to older people who are vulnerable and at risk of scams, empowering them to feel safer and more confident; and they will provide specialist one-to-one support sessions for older victims, helping them to address the financial, health and social impacts of fraud.

This is a great initiative. However, should not such support be available across the country for every older person who needs it, funded by the Government, and using proceeds of crime moneys if the Government cannot pay for it out of general taxation? Our criminal justice system must ensure that it has the rights of victims of crime at its heart.

[Sarah Champion (Rotherham) (Lab)]

I am very grateful to my hon. Friend for securing this debate, which is very timely. He is talking about the changing nature of crime, so does he agree that the Minister should be considering reviewing the Criminal Injuries Compensation Authority, so that its guidelines reflect the changing nature of crime?

[Alex Sobel]

That is a very good point, well made, and I hope that the Minister will address it in his remarks.

As I was saying, our criminal justice system must ensure that it has the rights of victims of crime at its heart. When it fails to do so, it not only affects the direct victims themselves but risks undermining wider public trust in our justice system.

The most significant reform in this regard was arguably the introduction of the victims code by the last Labour Government, which came into force in 2006. The victims code sets out the rights and entitlements of victims, making it the single most important document for victims of crime in England and Wales. It outlines clearly and precisely the level of entitlement that victims can expect from each criminal justice agency they encounter, including the police, the Crown Prosecution Service and Her Majesty’s Courts and Tribunals Service. For example, the code specifies that victims are entitled to be kept informed of developments in their case within set time limits, and that victims must be informed of any sentence handed down to the offender and what it means.

Victim Support has found evidence to suggest that there is a routine failure to uphold the victims code. The lack of compliance could be due to the victims code not being legally enforceable, or the absence of a mechanism to hold agencies to account except in individual cases, or the lack of an independent body to monitor implementation. Current monitoring arrangements rely on statutory agencies self-assessing their compliance, based on criteria determined by the agencies themselves. Effectively, these agencies are self-regulating.

There are new setbacks for victims of crime on the horizon, with the announcement that the Government plan to sell off more than 100 courts for not much more than the average UK house price. That decision piles yet more pressure on the remaining courts and risks hearings being further delayed and rescheduled, which can have a distressing impact on victims and witnesses and creates a justice system that is less accessible for people.

The Victims’ Commissioner has within their remit a duty to

“keep under review the operation of the Code of Practice”.

The current Victims’ Commissioner, Baroness Newlove, has conducted a number of reviews of the code, looking at issues such as the victim personal statement, children’s entitlements and the complaints system. A number of other agencies have also looked at compliance with the victims code in some form, including the CPS, which undertook a victim and witness satisfaction survey in 2015 and plans to repeat the research, and the criminal justice inspectorates.