Police, Crime, Sentencing and Courts Bill (First sitting) Debate
Full Debate: Read Full DebateSarah Champion
Main Page: Sarah Champion (Labour - Rotherham)Department Debates - View all Sarah Champion's debates with the Home Office
(3 years, 6 months ago)
Public Bill CommitteesQ
Assistant Commissioner Hewitt: We are always concerned about any officers that have to routinely undertake the kind of work in which there will undoubtedly be an impact on the officer’s welfare. We have a range of wellbeing work that we do, including a specific wellbeing service, Oscar Kilo, that looks after all aspects of wellbeing, particularly mental health wellbeing, which has become one of our priorities in recent years. When you get into specific roles such as the one that you identified there, there is training and assessment for officers who go forward and undertake those roles. There is also regular checking and assessment of those officers so that they are looked at again, spoken to and monitored for any of the specific impacts.
As you have identified, there is a range of roles that we now have officers undertaking that are by their very nature distressing, and of course we recognise that kind of repeated exposure, so there is psychological testing and support provided to those officers. In particular roles, that will incorporate routine and regular checking to ensure that the officer’s welfare is fine. That fits within the much broader work that we undertake more generally on wellbeing, and, as I say, particularly and increasingly mental health wellbeing.
Q
Assistant Commissioner Hewitt: The reality is making that work. An issue that we undoubtedly have around wellbeing and the occupational health service provision is the restricted amount of capacity. That is one of our challenges. In all circumstances, where we want to refer officers or staff for support, one of our frustrations is that it often takes quite a while to access that support. Although there is a positive in the concept of providing more universal support, it would have to be balanced with being able to actually provide the capability and the capacity to do that effectively. That is one of the challenges we face.
Chief Constable Harrington, do you have anything to add?
Chief Constable Harrington: Like Martin said, we have some systematic processes for those who engage in high risk areas. Some of the capacity issues are dealt with by our trauma incident management response, which enables supervisors and peers to recognise, debrief and spot the people who need further and greater intervention, and almost to triage that response following any kind of traumatic incident, particularly in the cases that have been referenced.
Thank you. I think we will try to follow the same pattern as before. I will try to get Back Benchers in first, and then I will allow about 10 minutes each for the Front Benchers.
Q
Can I ask of our witnesses the same question that I asked of the chiefs? In the police covenant, would it help and support your members if there were mandatory provision at the very beginning of training and all the way through to support you on a psychological level? I am very aware that you are the first people on many occasions to see some hugely traumatic situations. I am particularly thinking, on child abuse, of the amount of time that police officers have to invest in seeing some pretty horrific things. Should we put in the police covenant mandatory training and support for officers to deal with that trauma?
John Apter: I am happy to start. Thank you for the question. The police covenant is very close to my heart, and it is something that the Police Federation has campaigned for. Absolutely, it needs to be meaningful and tangible, and it needs to have a benefit for those it is there to support—not only officers, but staff, volunteers and retired colleagues. Mr Hewitt said earlier that much has been done about wellbeing in policing over the past few years, and I support that.
We have come an awful long way, but we have not gone far enough. One of the frustrations that my colleagues have is the inconsistency within forces. I have had this conversation with the College of Policing, and part of that is the lack of ability or willingness to mandate particular aspects of training and support. The covenant gives us a great opportunity to put in place mandated levels of psychological support and training from the start of somebody’s service to its conclusion and beyond.
Chief Superintendent Griffiths: I echo John’s view on this. There has been a rise in some of the challenges that officers face—even our members—in terms of psychological trauma, post-traumatic stress disorder and so on. In my role as president of the Police Superintendents’ Association, and as a trustee of the police charities that help and support in these issues, I have seen a rise in some of the challenges that officers face—not only those on the frontline, but my members who are senior operational leaders.
The service has come a long way with the frontline review, the officer safety review and a rise in our focus on wellbeing as a consequence of some of the challenges we have faced over the past decade. Do we need anything additional in the legislation in respect of that? There is a need for consistency across occupational health standards, but I think that could be achieved through the programme management rather than through legislation. There is a real focus in the service now, through Oscar Kilo and wellbeing, the NPCC, and staff associations in this area, and we are working closely together, so there is a golden opportunity with the police covenant to best serve and support officers and staff across the whole country.
Q
Chief Superintendent Griffiths: It is hugely important for us to be victim-orientated in our policing services. We have really focused, over the last 10 to 15 years, on vulnerability issues and the significant vulnerability areas of policing, through the College of Policing and the NPCC drive, and we have identified victims, both online and in the physical space. That is a clear focus for us as a service: how best to serve victims.
In many of the initial contacts with victims, we provide a very good service and there is very good feedback, but over time, with the pressures that we are under, that sort of connectivity, and the confidence and trust that victims have in policing, can get strained because of the lack of contact. That is not to say that things are not going on, but we have to work within a system—particularly through the criminal justice system, which is also under strain—where we have to work with victims as best as possible, to deliver the best possible service.
In terms of our service delivery to victims, not only are our tact and diplomacy important in the way we deal with them, at the incidents or wherever they report matters to us—whether current or historic—but there is almost a path by which we have to keep connected to those individuals to provide them with the best possible service. I think that is key for us: that connectivity, drive and support through all the criminal justice processes.
Q
Chief Superintendent Griffiths: We have the increase with the additional 20,000 officers who are coming in. It is my hope and expectation that we can actively deploy them to support victims, along with the other challenges and demands that we have. Do we ever have enough police officers? No. There are always things that we want to do, and we have the same ambition as society: to do the very best we can and do as much as we can. In that sense, we never have enough, but in terms of our ability to deal with some of the demand, the increase in resources is very welcome, and hopefully, we will be able to provide a better service to the whole public, as much as our focus around victims.
Q
John Apter: I completely echo and support Paul’s comments—he and I work very closely together on this. My colleagues want to do the best they can for victims of crime. What I would add to what Paul said is, “Let us not forget the victims within the service.” You heard from Mr Hewitt that assaults on officers, staffers and other emergency workers have increased by 19% during the pandemic—some horrific levels of attacks—and very often, my colleagues say that they feel they are treated as a second-class victim.
I think we have done enormous things to improve that over the years. A project called Operation Hampshire, of which we are particularly proud and which is being led by the Met, is improving the quality of service that victims within the service get. If I were to add to my ever-increasing wish list on the legislation, I would say that yes, the victims in the public must get the best service possible, but I want to see that same level of service—not better, but the same—extended to my colleagues and members of police staff, because all too often, they feel that that is not the case.