South East Water: Disruption of Supply

Debate between Rosie Duffield and Emma Hardy

Wednesday 3rd June 2026 Commons Chamber

[Emma Hardy]

On the issue of farmers and water supply, I am keen to make it much easier for farmers to set up on-farm reservoirs. I have heard repeatedly from farmers that they find that difficult, so I want to make it as simple as possible. I have spoken to too many farmers who tell me about their frustrations, particularly in the Suffolk area; they say, “All winter, we send all the water out into the sea, and then all summer, we wish we had it back.” I want to do something about that.

Every single water company has been told to produce a drought emergency plan ready for the summer, to make sure we are prepared. As for making sure the companies deliver what they promise, one of the things we did through the Water (Special Measures) Act was ensure that if they do not deliver what they promise, the money they have taken to deliver it must be refunded to customers. That money has been ringfenced, and the Water Delivery Taskforce tracks all of the major projects to make sure they are on track and on budget. If they are not, we as a Government intervene to understand why, and to assess what can be done to bring those projects back on track.

My hon. Friend is quite right that someone who lives in a certain area should not suffer a much poorer service than they would receive if they lived somewhere else. That is why we want to get a better grip on the delivery of projects, and also make it easier for people to hold on to water during the winter, to make sure they have it during the summer.

[Rosie Duffield (Canterbury) (Ind)]

I thank the Minister, who has been engaged on this issue for a long time—she talks to me and my neighbours, and I know she really cares. My neighbours and I spend far too much of our time talking about the latest water shortages. Heat seems to equate to a lack of water in the taps. Whitstable has been devastated yet again, and we are really worried about too many new houses whose demand for water will not be met, as well as about local businesses in the summer. The excellent Nomad Pizza, an independent company, had to close for days during a peak time for tourism. By the way, lots of my constituents are very behind the nationalisation model; I get a lot of emails about that. With our reservoir 10 years away from being built, how can I assure my constituents that the tanks will not still be empty in July and August? If they are, businesses will suffer.

[Emma Hardy]

That pizza business sounds great, and definitely worth a visit in summer. The hon. Lady is right; when I spoke to South East Water again on Sunday evening, I asked, “What immediate measures can you put in place over this summer to make sure we have enough water supply?”

I have had some really productive conversations with the Ministry of Housing, Communities and Local Government about how we build homes that use less water—what we can do through building standards to build homes in a different way, so that they do not have to use the same amount of water. That happens all over the world; it is not beyond our grasp as a Government to do.

Fundamentally, we are going to need to build the reservoirs. We are going to need the desalination plants and those big sources of water, but as I have mentioned before, one of the more immediate things that South East Water could do is tackle the leaks. At the moment, too much water is going into the ground and being wasted.