(4 years ago)
Commons ChamberWe rightly took a decision to suspend face-to-face assessments following Public Health England’s guidance. We continue to keep this under review, but wherever possible, we are either doing a paper-based review or a telephone assessment, and we are automatically renewing reassessments that are due within three months by six months, and we review that on a regular basis.
(4 years, 6 months ago)
Commons ChamberWe have already made changes—for example, in the PIP process, where we no longer routinely assess those of pensioner age and those with the most severe conditions—and that work will continue to be brought forward as our knowledge of different conditions improves. As part of the ambitious and exciting Green Paper we are bringing forward in the coming months, claimants, charities and stakeholders can further identify how we can make the claimant experience much better. I know that the hon. Member has done a huge amount of work in this area, and I hope he will contribute to the Green Paper.