Oral Answers to Questions

Richard Fuller Excerpts

Monday 10th July 2023 Commons Chamber

[Michael Gove]

The Bill, as you know, Mr Speaker, is beautifully formed, but the impact assessment that goes with it, as I pointed out earlier to my hon. Friend the Member for Christchurch (Sir Christopher Chope), needs to be read in the round to see what a great piece of legislation it is. One thing that would enable us to bring forward legislation is if the Labour party were to end its pointless opposition to our Illegal Migration Bill. It is curious that the Labour party seems keener on being on the side of people smugglers than it is on the side of the private rented sector.

[Richard Fuller (North East Bedfordshire) (Con)]

T5. The recent transfer of the administration of home equity loans from Target to Lenvi has gone appallingly badly, with my constituents reporting unanswered emails and phones that ring out with no reply when they are looking to transfer their home in a time-critical phase. Will my right hon. Friend update me on what is going on with the administration?

[Rachel Maclean]

I have been having daily meetings with Homes England and the service provider. It is the case that there have been some issues with the transfer, as my hon. Friend highlights. I want anyone listening to this to know that they can contact either their local MP or the service line, and we will resolve it. I have insisted that additional call centre staff are available and extended working hours. We are very much seeing the issues being worked through at pace now.